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Cluster Training Executive - Wyndham Marina Hotel


Dubai, AE

Property Name:  TRYP by Wyndham Dubai
Req Id:  6741

TRYP by Wyndham is now seeking a Cluster Training Executive - Wyndham Marina Hotel to join our team at TRYP by Wyndham Dubai in DubaiDubai.

Job Summary

The Cluster Training Executive  is responsible for assisting the Training Director/Manager. They are required
to run/support the training department of the hotel.

Education & Experience
  • At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Must have experience with and knowledge of other hotel-specific programs and systems (PMS, POS, etc.).
Personal Development
  • Maintain professional association memberships, attend industry conferences, and network
    within the industry to develop training management skills.
    Participate in some form of on job development, eg. Stretch assignment, cross exposure, task
    force, project.
    Participate in formal training interventions at least once a year
General Requirements
  • Managing and conducting orientation program for new Associates introducing the business and
    Conduct training, using the Wyndham Facilitator’s Guides or other materials as necessary.
    Support Training Manager / Director to implement training programs to address the hotel’s
    training needs.
    Conduct Train the Trainer.
Fundamental Requirements
  • Design and conduct an annual training needs assessment to determine the hotel’s priorities.
    Schedule regional workshops and other training to ensure all associates receive required
    Support Training Manager / Director to control training expenses and manage expenditures to
    meet the hotel’s needs while remaining within budget guidelines.
    Be familiar with Guest Service reports, Associate Engagement Survey (AES) results and action
    plans, and mystery shopper or quality audit reports. Use these results to determine training
    Utilise outside vendors and industry resources to meet the property’s training needs, within
    budget guidelines.
    Coordinate and support hotel trainings and scheduling training.
    Design and prepare training aids and materials.

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Job Location: TRYP by Wyndham Dubai, Al Saef 1 Street Barsha Heights, Dubai, Dubai  PO Box 215373
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.

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