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Plat 99 Coffee Barista

Location: 

Indianapolis, IN, US

Property Name:  Dolce The Alexander
Req Id:  4203

Dolce is now seeking a Plat 99 Coffee Barista to join our team at the Dolce The Alexander location in IndianapolisIndiana.

Job Summary

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Education & Experience

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements

  • Flexible and long hours sometimes required.
  • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

General Requirements

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.

Fundamental Requirements

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
  • Have a thorough knowledge of menus and current specials in applicable outlets.
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
  • Pre-bus all tables removing soiled dishes after each course.
  • Be familiar with the operation of the P.O.S system.
  • Perform cashiering functions by closing checks and preparing end of shift paperwork.
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
  • Answer the telephone according to standards.
  • Consistently upsell food, beverage and promotional items to guests.
  • Be familiar with fire extinguishers, locations and know how to use them.
  • Receive and deliver food and beverage orders and collect payment.
  • Ensure overall guest satisfaction.

COMPANY OVERVIEW:

Plat 99 is more than just Coffee and Cocktails, it is a work of art. Designed by Cuban-born artist Jorge Pardo (recipient of the prestigious MacArthur "genius" award), the artist conceived the bar as an immersive environment. With his Los Angeles studio, he designed the gradated concrete block tiles that distinguish the floor and columns, and used the tile motif as an inspiration for the bar face and metal screens. Best-known for his masterful lighting design, Pardo also designed the colorful, striking assortment of 99 pendant lamps above the lounge, and the additional 20 lamps suspended above the staircase.

The Alexander offers its guests an exciting take on hospitality by transforming guest rooms, restaurants, and event spaces into enthralling havens for commissioned works of art. Undeniably contemporary, but always comfortable, The Alexander is destined to become a premier destination for business professionals, art lovers, gourmands, and other cultured clientele.

 

Each one of our 157 guest rooms and 52 extended stay units focus on creating a relaxed environment for work or rest while enlivening the senses with pops of color and eye-catching art. Guests will discover the same, infectious energy in The Alexander’s stylish and inviting restaurants, which serve culinary works of art for breakfast, lunch, and dinner. Perfect for unforgettable celebrations and exceptional meetings, every inch of the 16,500 square feet of event space exudes elegance and creativity.

The Alexander offers up a refreshing dose of local color and flavor, and promises a unique Indianapolis experience for passionate travelers.

 

Our Company is an Equal Employment Opportunity Employer.

Job Location: Dolce The Alexander333 South Delaware StreetIndianapolisIndiana  46204
Employment Status: Full-time or Part-Time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.


Nearest Major Market: Indianapolis

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