Wyndham Careers

Coordenador de Operações (São Paulo, São Paulo, BR)

is now seeking a Coordenador de Operações to join our team at Wyndham Garden Sao Paulo Aclimaçao in São Paulo, Sao Paulo.

Propósito

Responder pelos processos operacionais do hotel juntamente ao gerente geral, estabelecendo e regularizando rotinas articuladas entre todas as áreas, visando prestar atendimento de excelência para a estadia dos hóspedes.

Principais funções e responsabilidades

Acompanhar a performance do hotel por área, orientando tratativas em conjunto com as chefias responsáveis, observando o nível de satisfação dos hóspedes e propondo ações de fidelização para melhoria das hospedagens
Organizar e acompanhar serviços de limpeza, conservação e manutenção de terceiros programadas no hotel, bem como validar nível de qualidade dos produtos e do atendimento de prestadores de serviços
Elaborar indicadores de gestão da operação para acompanhar as rotinas de processos, atuando como um facilitador entre governança, recepção e manutenção
Rrealizar o dimensionamento das equipes, elaboração de escalas de trabalho e férias, aplicação de treinamentos, e definição de padrões de tempo e qualidade de serviços para a gestão de pessoas
Manter se atualizaeo cos assuntos referentes ao financeiro do hotel, participando da elaboração do orçamento anual e acompanhamento do real X orçado de budget definido, para otimizar a entrega de resultados
Analisar e aprovar pedidos de compras diversos para abastecimento do hotel, assegurando suprimentos de produtos e serviços para a operação, acompanhando estoques e custos das áreas
Supervisiona incidentes técnicos e o plano de manutenção preventiva, garantindo continuidade operacional e conformidade com auditorias de higiene e segurança
Monitorar e analisar os principais indicadores de desempenho operacional, assegurando a identificação de desvios e a adoção de medidas corretivas de forma tempestiva, visando a eficiência e a qualidade dos serviços
Promover a integração entre os diferentes setores do hotel, estimulando a comunicação, o alinhamento de processos e a atuação colaborativa para garantir a excelência da experiência do hóspde Gerir o PAMP (Plano Anual de Manutenção Preventiva), participando da elaboração do calendário anual, acompanhando a execução das atividades e garantindo o cumprimento dos prazos e padrões estabelecidos
Coordenar a entrega dos serviços operacionais, avaliando a disponibilidade e adequação dos recursos humanos, materiais e estruturais nos diversos setores, assegurando a qualidade, a eficiência e o cumprimento dos padrões de atendimento do hotel
Atuar como referência em cultura de serviços, reforçando diariamente os pilares e comportamentos “Conte Comigo” junto à equipe

Educação e experiência

Área de Estudos/Especialização: Hotelaria, Turismo, Administração ou áreas correlatas
3 a 5 anos de experiência mínima em operações hoteleiras, preferencialmente em resorts ou hotéis de grande porte
3 a 5 anos de experiência com operações integradas (hospedagem, alimentos e bebidas, lazer, manutenção, governança, recepção)
Conhecimento sólido de processos operacionais hoteleiros
Noções de gestão de custos, controle de indicadores (KPIs) e orçamentos operacionais
Domínio de sistemas de gestão hoteleira (PMS) e ferramentas administrativas
Especialmente Opera, TOTVS e Thex POS
Conhecimento de normas de segurança, higiene, saúde e sustentabilidade
Domínio de procedimentos de qualidade e atendimento ao cliente
Familiaridade com gestão de reputação online, especialmente o NPS. Diferenciais
Experiência anterior no segmento de lazer
Certificações em hotelaria, gestão da qualidade ou liderança
Vivência com auditorias operacionais e padrões de redes hoteleiras

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: Wyndham Garden Sao Paulo Aclimaçao, Avenida Turmalina 53, São Paulo, Sao Paulo 01531-120
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

Gerente de Vendas (BR)

is now seeking a Gerente de Vendas to join our team at Wyndham Garden Sao Paulo Aclimaçao in São Paulo, Sao Paulo.

Proposito

Desenvolver e executar estratégias de vendas, marketing e gestão de receitas, garantindo o crescimento sustentável do negócio e a maximização da receita, alinhado aos objetivos estratégicos da rede e da unidade.

Principais funções e responsabilidades

Liderar a equipe de vendas e reservas, definindo claramente responsabilidades, metas e acompanhando o desempenho, promovendo treinamentos e processos seletivos para fortalecer o time
Colaborar com a área de Revenue Management para definir precificação, gestão de inventário e estratégias de distribuição
Estabelecer e fortalecer parcerias comerciais estratégicas com agências, operadoras, empresas e organizadores de eventos
Supervisionar os processos de reservas individuais, grupos e eventos, garantindo eficiência, padronização e excelência no atendimento
Monitorar e analisar indicadores de performance (KPIs), tendências de mercado e concorrência, gerando insights e propostas de ação
Representar o hotel em feiras, eventos e visitas comerciais, promovendo a imagem da unidade e ampliando oportunidades de negócios
Garantir o cumprimento das diretrizes comerciais e de marketing definidas pelo corporativo
Atuar de forma colaborativa com os demais departamentos, assegurando alinhamento das metas comerciais com a operação do hotel
Gerenciar estrategicamente a carteira de clientes, utilizando ferramentas de CRM e sistemas internos para documentar, analisar e planejar ações específicas para cada conta
Realizar visitas pessoais e virtuais regulares aos clientes, participando de eventos, feiras e inspeções para estreitar relacionamentos e entender demandas específicas
Atuar em sinergia com as equipes regionais de vendas, marketing, revenue management e operações para maximizar oportunidades de receita em toda a cadeia hoteleira
Administrar rotinas comerciais diárias, como acompanhamento de canais de distribuição, reservas e eventos, garantindo a transparência e o registro completo das negociações
Participar de reuniões estratégicas e operacionais regionais e corporativas para alinhar as ações locais com as metas globais do grupo
Atuar como referência em cultura de serviços, reforçando diariamente os pilares e comportamentos “Conte Comigo” junto à equipe

Educação e experiência

Experiência consolidada em cargos de liderança na área comercial em hotelaria
Atuação com vendas B2B e B2C, negociação com operadoras, empresas e organizadores de eventos
Vivência com gestão de equipes multidisciplinares (vendas, reservas, eventos, marketing)
Atuação em seguimento de multipropriedade será um diferencial
Gestão de vendas hoteleiro
Técnicas de revenue management e análise de dados
Ferramentas de CRM, PMS e sistemas de distribuição (OTAs, GDS)
Atuação em seguimento de multipropriedade será um diferencial

COMPANY OVERVIEW:

Job Location: Wyndham Garden Sao Paulo Aclimaçao, Avenida Turmalina 53, São Paulo, Sao Paulo 01531-120
Employment Status: Full-time

Employment Disclaimer

Coordenador de Recursos Humanos (BR)

is now seeking a Coordenador de Recursos Humanos to join our team at Wyndham Garden Sao Paulo Aclimaçao in São Paulo, Sao Paulo.

Propósito

Liderar a gestão integral de Recursos Humanos, abrangendo tanto os processos administrativos quanto o desenvolvimento e acompanhamento de pessoas, em linha com a cultura de serviço, os padrões da Wyndham e a legislação vigente.

Principais funções e responsabilidades

Conduzir processos seletivos para diferentes áreas do hotel, desde a captação de talentos até a integração de novos colaboradores
Implementar estratégias para atração e retenção de profissionais qualificados
Supervisionar e garantir o correto processamento da folha de pagamento, benefícios, férias, ponto eletrônico e rescisões contratuais
Assegurar conformidade com a legislação trabalhista e normas sindicais do setor hoteleiro
Elaborar e acompanhar programas de capacitação e desenvolvimento contínuo dos colaboradores
Promover treinamentos internos e integração para novos funcionários
Realizar pesquisas de clima organizacional e propor melhorias no ambiente de trabalho
Acompanhar avaliações de desempenho e fornecer suporte no desenvolvimento profissional das equipes
Acompanhar indicadores de desempenho de RH (KPI’s), analisando dados e propondo ações de melhoria contínua
Garantir a conformidade legal e o cumprimento das políticas internas e obrigações trabalhistas
Garantir a execução, monitoramento e alinhamento das ações, políticas, programas e projetos definidos pelo RH corporativo, assegurando sua adequada aplicação na unidade e a coerência com a cultura e diretrizes da rede
Atuar em parceria com as areas de SSMA promovendo ações de prevenção e segurança no trabalho, garantindo o cumprimento das normas legais como PGR, CIPA...

Educação e experiência

Recursos Humanos, Departamento Pessoal, Administração, Contabilidade, ou áreas afins
Experiência sólida em Departamento Pessoal, incluindo o conhecimento em sistema de gestão de dados, ponto eletrônico, e gestão de pessoas em regime de escala
Experiência anterior como RH Genaralista, preferencialmente em hotelaria ou serviços
Domínio de legislação trabalhista e rotinas de DP
Vivência com projetos de cultura, desenvolvimento de lideranças e gestão da experiência do colaborador
Conhecimento em programas de saude , segurança e qualidade de vida no trabalhador

COMPANY OVERVIEW:

Job Location: Wyndham Garden Sao Paulo Aclimaçao, Avenida Turmalina 53, São Paulo, Sao Paulo 01531-120
Employment Status: Full-time

Employment Disclaimer

Controller (BR)

is now seeking a Controller to join our team at Wyndham Garden Sao Paulo Aclimaçao in São Paulo, Sao Paulo.

Proposito

Garantir a saúde financeira, Administrativoe a integridade patrimonial do hotel por meio da gestão estratégica de custos, receitas, investimentos, segurança e conformidade, oferecendo dados confiáveis e suporte sólido à tomada de decisões. Atuar como guardião dos processos contábeis, fiscais, orçamentários e da proteção física dos ativos da empresa.

Principais funções e responsabilidades

Gestão financeira e orçamentária: elaboração, acompanhamento e análise do budget anual, forecast e business plan, garantindo alinhamento com a diretoria e a gerência geral, além do monitoramento de desvios e proposição de ações corretivas.
Controle contábil, fiscal e financeiro: garantia da acuracidade das informações, cumprimento de prazos de fechamento e reportes corporativos, gestão de tributos e conformidade com normas legais, fiscais, regulatórias e políticas internas da rede.
Gestão de caixa e recursos: administração do fluxo de caixa, contas a pagar e a receber, conciliações bancárias, equilíbrio financeiro e cumprimento das obrigações financeiras do hotel.
Compras, almoxarifado e patrimônio: supervisão dos processos de compras, controle de estoque, uso eficiente dos recursos, prevenção de desperdícios e gestão do patrimônio e seguros.
Auditorias e controles internos: suporte a auditorias internas e externas, fornecimento de informações e documentos, acompanhamento e execução de planos de ação.
Relatórios e indicadores: elaboração de relatórios gerenciais, dashboards e análises críticas de indicadores financeiros para apoio à tomada de decisão da gestão.
Gestão administrativa e contratual: administração de contratos, registros legais, obrigações administrativas e suporte às áreas operacionais e administrativas com foco em viabilidade econômica.
Liderança de equipes: gestão e desenvolvimento das equipes financeira, administrativa e de segurança, assegurando qualidade das entregas, capacitação técnica e comportamental.
Segurança patrimonial: liderança da equipe de vigilância, controle de acessos, monitoramento, prevenção de perdas, vistorias, controle de chaves e movimentação de materiais, em conformidade com a legislação e diretrizes corporativas.
Achados e Perdidos: gestão do setor, garantindo controle, registro, armazenamento seguro e devolução adequada dos itens conforme políticas internas.
Relacionamento com proprietários: coordenação da central de relacionamento com o proprietário, garantia da integridade das informações de multipropriedade, organização de reuniões de conselho e participação na preparação e controle de assembleias gerais ordinárias.
Cultura de serviços: atuação como referência na cultura “Conte Comigo”, reforçando diariamente comportamentos e valores junto às equipes.
Rotina operacional: realização de plantões de final de semana conforme escala pré-definida.

Educação e experiência

Ciências Contábeis, Administração, Economia ou áreas afins
Conhecimentos em legislação trabalhista, fiscal, contábil e tributária
Domínio de sistemas ERP, e desejável conhecimento em BI
Vivência em auditorias e análises financeiras
Vivência com gestão patrimonial, inventários e processos de segurança física e prevenção de perdas

COMPANY OVERVIEW:

Job Location: Wyndham Garden Sao Paulo Aclimaçao, Avenida Turmalina 53, São Paulo, Sao Paulo 01531-120
Employment Status: Full-time

Employment Disclaimer

Ejecutivo de Reservas (AR)

Dazzler by Wyndham is now seeking a Ejecutivo de Reservas to join our team at Dazzler by Wyndham Buenos Aires Maipu in Buenos Aires City, Argentina.

Propósito

El ejecutivo de reservas es responsable de informar, vender y generar la reserva cumpliendo las políticas y procedimientos logrando una mayor rentabilidad de las habitaciones y una excelente atención para los clientes del grupo.

Principales funciones & responsabilidades

Contestar cualquier pedido de reserva o información de manera puntual y profesional.

Conocer todas las características de habitaciones, sus ubicaciones y servicios del hotel.

Enviar cotizaciones y confirmaciones en función de los estándares de Wyndham.

Mantener actualizada la estructura tarifaria.

Mantener e informar las diferentes promociones.

Tomar todos los datos e información necesaria para todas las reservas según las políticas y procedimientos del Grupo.

Cumplir con los cupos destinados a cada segmento del mercado, cliente y nivel de tarifa de acuerdo a la temporalidad y demanda.

Educación & Experiencia

Estudiante avanzado de la carrera de hotelería o afines
Experiencia mínima de 2 años en posiciones similares
Inglés avanzado
Etiqueta de conversación
Orientación al cliente
Actitud de servicio y venta
Orientación a resultado
Negociación
Organización y planificación

COMPANY OVERVIEW:

Job Location: Dazzler by Wyndham Buenos Aires Maipu, Maipœ 850, Buenos Aires City, Argentina N/A
Employment Status: Full-time

Employment Disclaimer

Regional Trainer Eurasia (Gurgaon, HR, IN, 122011)

Wyndham Hotels & Resorts is now seeking a Regional Trainer Eurasia to join our team in Gurgaon, India.

Job Summary

Training Officer Eurasia provides learning and talent development support for franchised (and where applicable) managed hotels.

This individual will facilitate training programmes to the hotel community across a wide variety of topics.

They will support the Learning & Development team across their territory in planning the annual Training Calendar, identifying learning and operational needs, coordinating course delivery and the continuous utilisation of the Wyndham Hotels & Resorts (WHR) Learning Management System (LMS).

They will have the task of ensuring that WHR hotels and their teams have the necessary tools, and the know-how to use them, required to work within our brand standards and systems with the goal of maximising revenue, brand engagement, quality assurance and guest satisfaction.

Responsibilities

Coordination and delivery of Training Programmes

To coordinate and deliver WHR Training courses and programmes throughout the region, virtual and face to face. Where feasible, training courses should be delivered in the location’s target language and will be part of a cycle of long-term development and continuous learning for the WHR value proposition, culture and performance of the hotel properties.

Programme Planning

To support execution of the training plan for the wider EMEA region in line with the Regional/ Global Learning & Development Strategic Plan. The planning to deliver timely and relevant programmes will support the franchisees, managed hotels and their teams at each stage within the hotel’s life cycle including pre-opening, opening, programme launches and initiatives, hiring, performance management, revenue optimisation and quality assurance. This will require close liaison with the EMEA Learning & Development team, Regional Directors and Operations.

Scheduling and supporting webinars

Analysing evaluations from training sessions and communicating this information as appropriate

Learning Management System adoption and administration

To review and adapt course content for the wider EMEA region. This may include classroom content and virtual solutions and any necessary in country variations based on culture, language or legislation.

Supporting adoption and administration of LMS:

Supporting learners and monitoring usage
Preparing and circulating appropriate reports
Completing and monitoring Training dashboard results

Liaising with 3rd party suppliers

L&D Administration and Communications

Communicating training offerings to relevant stakeholders and managing registrations and completions, to include evaluations and the communication thereof.
Creating training certificates, managing training collaterals and materials for EMEA.
Maintaining operations training calendar and internal weekly update

Coordinating billing and cross charging of training courses and meetings

HR/ L&D projects and ad hoc tasks

Supporting business driven projects as required.

Key Competencies & Soft Skills

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind;

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Communication
Administration
Planning & organisation
Presentation skills
Relationship building
Energy
Service orientation
Motivation
Flexibility
Cultural awareness
Customer service
Excellent interpersonal skills and the ability to work collaboratively across departments
Problem-solving mindset and the ability to adapt training methods to meet evolving organisational needs
High attention to detail and ability to ensure training materials are accurate and relevant

Education & Experience

Professional qualification in a hospitality related field, and at least 2 years of experience.
Experience of facilitating and presenting various topics at a hotel or retail level
Experience of assessing training needs and customising content to suit the audience
Strong organisational skills, with the ability to manage multiple training initiatives simultaneously
Some knowledge of the training cycle and learning environment
Fluency in both verbal and written English and local language – another language would be useful
IT literacy is essential
Proficiency in Microsoft Office programmes including, Teams, Excel, Word and PowerPoint

Organisational Design

The role will report to the Learning & Development Partner EMEA.

COMPANY OVERVIEW:

Job Location: WHG India, 12A, 12th Floor, Ireo Grand View Tower, Sector 58, Gurgaon, Haryana 122011
Employment Status: Full-time

Employment Disclaimer

Senior Manager, Audit Services (Parsippany, NJ, US)

Wyndham Hotels & Resorts is now seeking a Senior Manager, Audit Services to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Franchise Audit Sr. Manager will work on multiple ongoing projects. This position is integral to help identify unreported room revenue and to identify system or training related issues. The position will perform analytical and investigative services working directly with compliance staff, finance personnel, legal counsel, operations, and the executive team.

What you'll do

Create, lead and manage the franchise revenue audit plan by:

Defining the appropriate risk ranking criteria to identify properties to schedule on-site, virtual & property management system audits throughout the year.
Creating the audit pipeline to identify high-risk hotel properties to be audited based on risk ranking criteria established.
Prepare and monitor the audit revenue and expense budget to forecast.
Complete month-end franchise revenue audit reporting for senior management.
Independently scheduling and conducting on-site, virtual (remote) & property management system audits, including:
- Drafting and sending audit confirmation letters prior to performing the on-site and virtual audits to inform property owners that an audit will be performed, noting the required financial records needed to complete the audit.
- Reviewing and testing franchisees’ financial information to verify the accuracy of reported gross room revenue, as well as, ensure financial operational procedures are in accordance with the franchise agreements and company brand standards.
- Documenting audit test procedures, findings, and results for review.
- Communicating and discussing audit findings with franchise owners, general managers, and senior leaders within the Operations, Legal, and Finance teams.
- Providing guidance to franchise owners and general managers regarding proper procedures for accurate revenue reporting, which impacts franchise fee revenue recognized by the company.
Complete required company trainings and participate in department specific training opportunities.

Manage the APAC audit manager as follows:

Review the on-site and virtual audit schedule prepared by field auditors and communicate it to the Operations team.
Review and approval of audit workpaper files prepared by field auditors.
Review and approve audit billings, credits, and reversals for on-site, virtual, property management system and NT audits completed.
Review and approval of audit billings, credits, and reversals reconciliations prepared by auditor.
Perform mid-year and year-end performance reviews with direct report.
Hire, mentor, coach, and train team members.

Collaborate with the APAC Head of Finance / Head of Operations / Legal teams as follows:

Collaborate with the APAC Finance/Operations/Legal teams regarding outstanding audit billing questions, audit resolution / negotiations, audit credits and reversals, and payment plans for audit assessments.
Meet with Head of Finance / Head of Operations on a regular basis to ensure that audit plan and regional plan are aligned
Serve as the point of contact for the following audit related items:
- Requests from Finance / Operations and franchisees to waive audit interest fees and audit costs.
- Communications with franchisees to review and discuss audit findings and results prepared by staff auditors.
- Coordination with Operations to negotiate and settle on audit assessments with franchisees.
- Address requests from Legal for audit workpapers for prior audits under review, including depositions for potential legal settlement.
- Interact with Senior Leaders within the Compliance, Legal, and Finance to resolve audit disputes and address compliance or hotel operation concerns/issues identified during on-site and virtual audits.

Manage special requests for domestic and international franchise audits and work with respective Ops teams to resolve.

You'll be successful if you have

The candidate must have the ability and willingness to travel up to 20% of the year for on-site franchise revenue audits (domestic and international), have a driver’s license and be willing to drive or fly.

The Audit Sr. Manager must be able to work independently, as well as, collaboratively with internal and external business personnel. The position requires the ability to multitask and to work with deadlines and under pressure. The candidate must have strong interpersonal skills, as well as, possess excellent oral and written communication skills to effectively interact with various stakeholders within the business including, franchisees, financial services management, and business/brand operations management. The candidate must possess excellent oral and written communication skills in order to clearly communicate, properly prepare audit workpaper files, and successfully provide high-quality customer service, even in difficult situations. The candidate should have strong time management and organization skills. An understanding or ability to learn the business structure and processes is key in assisting in preparing various reports that address audit findings.

Required Qualifications/Experience

Minimum Requirements and Qualifications

Bachelor’s degree in Accounting or Finance is preferred. Bachelor’s degree in other business-related concentrations would be considered if the candidate has significant work experience within the hospitality industry. 8+ years of auditing and/or accounting experience is required. Prior audit and accounting experience within the hospitality or franchise industry is not required but is a plus. Although not required, CPA or other business certification is a plus. The candidate should have an interest in learning business processes, auditing principles, internal controls, and system controls in a hospitality environment. Excellent time management, organization, and customer service skills are required.

Education: Bachelor’s degree; Advanced degree a plus.
Training requirements (licenses, programs or certificates): CPA is preferred but not mandatory
Knowledge and Skills: Strong analytical and problem-solving skills, management skills, both in terms of running audits (both across and within regions) and individual performance management.
Technical Skills: Advanced knowledge of Microsoft Office Products: Outlook, Excel, and Word
Job experience: 8+ years of experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge of function/business/product and the related operations and financial requirements; previous experience managing a diverse staff; Advanced degree a plus.

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $125,000 - $135,000 annually.

Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

We are accepting applications for this position through 04/17/2026.

Manager, Investor Relations (Parsippany, NJ, US)

Wyndham Hotels & Resorts is now seeking a Manager, Investor Relations to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Why Wyndham?

The Role

The Manager - Investor Relations will help coordinate the flow of financial and business information between WH and the financial community including institutional buy-side investors and equity research sell-side analysts. The Manager will be responsible for monitoring Wall Street analysts’ research, as well as participating in investor/analyst meetings. In addition, they will compile data and help to draft written materials for communication to the Street and Board of Directors.

What you'll do

Monitor peer group filings and communications and analyze for potential impact to WH filings/communications. Prepare and distribute summaries and reports to senior management to support Investor Relations efforts and strategic planning.
Participate in ongoing 1 on 1 meetings with analysts and investors, on an as needed basis.
Ownership of vendor relationships with IR service providers.
Track market activity, news and industry developments and competitive activity – develop data as appropriate for presentation to SVP, Investor Relations and senior management team.
Prepare investor profiles, fact sheets and briefing materials for investor calls, HQ meetings, non-deal roadshows and investor conferences.
Support company participation in investor conferences and roadshows.
Monitor research coverage for accuracy; circulate as appropriate to senior management team; liaise with analysts on required clarifications.
Monitor and report shareholder activity; work with outside vendor to target potential investors based on peer holdings, shareholder activity and company fundamentals for SVP review.
Draft general investor relations materials (including macro and industry data) for presentations.
Ownership of budget preparation and monitoring.
Support ongoing Q&A communication with analysts and investors (Q&A, press releases, transcripts).
Support Investor Relations website working with third-party vendor and ensuring timely posting of required materials.
Liaise with third-party telecommunications vendor on quarterly earnings conference call.
Support earnings material support process with SEC reporting and Legal, ensuring they have sufficient evidence of all quantifiable disclosures.

You'll be successful if you have

Comprehension of financial statements required.
Proactive, self-starter, who is able to work independently in a fast-paced environment.
Consistent common sense and excellent judgment skills will be critical to success in the function.
Proficient in Word, Excel and PowerPoint
Familiarity with the Securities and Exchange Commission (SEC) regulations.
Strong understanding of financial markets, including investment analysis, valuation, and financial reporting.
Excellent written and verbal communication skills, with the ability to effectively present complex financial information to diverse audiences (analysts, investors, senior management).
Ability to synthesize complex information into concise and meaningful reports and draft clear, concise, and compelling investor relations materials.
Ability to analyze substantial amounts of financial data (market activity, research reports, shareholder activity, peer group comps) and identify trends and insights.
Strong attention to detail and accuracy.
Excellent problem-solving skills.
Ability to stay up to date on current industry trends and regulations.

Required Qualifications/Experience

BS/BA in Accounting, Finance or related field required; CPA preferred.
2 to 8 years of business experience required, public accounting preferred.
3-4 years’ progressive experience in accounting, reporting, audit or financial planning and analysis
Advanced Excel skills for complex financial modeling and data analysis and advanced PowerPoint skills for external and Board presentation.
Experience in collaborating with senior leadership and cross-functional teams to curate and perfect investor messaging, with the ability to present financial/strategic insights to both financial and non-financial stakeholders
Direct experience in Investor Relations, either as an Investor Relations Manager or Analyst, is desirable.
Financial Services Experience: Experience in financial services, investment banking, or equity research can also be valuable.

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $115,000 - $130,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 04/17/2026.

Account Director, Business Development (Parsippany, NJ, US)

Wyndham Hotels & Resorts is now seeking a Account Director, Business Development to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

The Role

The position of Account Director, Business Development is responsible for driving incremental revenue growth within the NAMER region from assigned segments by using general business acumen to prospect and expand our business reach.
The primary focus will be on identifying and developing new business opportunities across multiple industries and business segments, including corporate, infrastructure, and other high-growth sectors that align with WH&R brand offerings. The position will be responsible for proactively identifying and engaging with potential clients, nurturing relationships, and driving new business growth through research, identification, qualification, conversion, account activation and ultimate graduation to another seller/team based on industry segmentation and customer profile. All new accounts retained by Account Director, Business Development should be highly engaged with a strong long-term potential for growth.

Overall, this position will require a strong skill set and affinity for business development. Leads for new business may be provided or may need to be self-cultivated through research tools, industry reports, etc. Desired qualities include exceptional communication skills, persistence, adaptability, tenacity, creativity, superb organization skills and proficiency with systems and processes.

The team member should possess a good knowledge of WH&R brands, as well as overall company strategy and associated management process and practice. The team member may represent at customer facing events and internal meetings where potential revenue opportunities are presented. Strong communication and collaboration skills are required to navigate effectively throughout the organization.

What you'll do

Account Acquisition

Must be able to utilize tools such as LinkedIn, Dodge Data & Analytics, Google Alerts, ZoomInfo and other tools, as assigned, to research companies to identify customer potential and develop communication tactics to reach out, secure response, and qualify the customer. This will require extensive in-person, email, and telephone solicitation to gain engagement to qualify potential new accounts.

Position will also leverage internal reporting to help identify and find new business opportunities while ensuring WH&R optimizes participation in trades shows and customer facing events where new revenue opportunities are available.

Account Management

Once a new account is converted, use appropriate tools and tactics to solidify engagement and expand contact network with an organization to optimize revenue generation to WH&R properties. This will entail gaining an understanding of customer’s business, communicating value proposition across multiple business units/office locations/travel influencers and using the various tools within Wyndham Business to most efficiently and effectively grow partnership.

Cross Functional Collaboration

Effective communication with internal customers including Operations, Brand Leaders, Regional Leads and the field sales teams to maximize and leverage all revenue opportunities. Partner with marketing to effectively drive traffic to Wyndham Business and collaborate with Wyndham University on any and all franchisee facing educational offerings.

You'll be successful if you have

Experience with customers with both unmanaged and managed travel programs.
Strong understanding of the GDS and the various online booking tools (ie Concur).
Stay current on key segment trends related to key industries identified by leadership.
Excellent verbal and written communication and presentation skills.
Work consists of moderately complex procedures where strong selling skills are required.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to work well in stressful, high-pressure situations, including ability to handle client objections and disputes to achieve satisfactory results.
Work requires using original and creative thinking to maximize revenue results. The results generally impact several departments including franchise properties and managed properties.
Understanding of competitive landscape and strengths/opportunities associated to WH&R position.
Identifying and overcoming challenges through collaboration with colleagues, supervisors and other stakeholders. This requires judgment such as setting priorities, evaluating results, or coordinating with cross functional teams.
Excellent computer skills; Microsoft Office (Excel, Powerpoint, TEAMS, etc).
Ability to stay objective and fair when dealing with sensitive internal and external customer situations, maintain constructive working relationships and must maintain composure and objectivity under pressure.
Demonstrated self-starter, exhibiting initiative, confidence, professionalism and good judgment, including anticipating what needs to be done before it becomes a necessity.
Must be effective at listening, understanding, and clarifying the concerns and issues raised by customers and internal stakeholders.
Demonstrate ability to multi-task, prioritize and meet simultaneous deadlines with degree of attention to detail.
Exhibit a high level of accountability; results-oriented, dependable and flexible.
Work at high level of productivity; adapting behavior to other styles; interact with people who have different values, culture or backgrounds, be of service to difficult people.
Strong sales experience in North America with broad understanding of all viable market segments and global regions for WH&R.
Team player with strong work ethic.
Ability to develop strategy and communicate effectively to the broad WH&R community.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Keen knowledge and understanding of travel market segments most importantly Business Transient, Group/MICE and Long Term Stay.
Ability to work collaboratively with Reporting & Analytics, Marketing, GSO Leadership and others providing support.
Understands how to manage in a culturally diverse work environment.

This position requires a high degree of self-motivation, the ability to work unsupervised using own initiative and flexibility to adapt to customer needs within several segments and markets.

Required Qualifications/Experience

3-5 + years in a business development role (travel/hospitality experience preferred, but not required).

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States, Remote, Remote, Remote 00000
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $105,000-$120,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Global Sales Incentive Plan with a 25% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.692 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 04/17/2026.

Manager, Field Sales (Ciudad de Mexico, Ciudad de México, MX, 11000)

Wyndham Hotels & Resorts is now seeking a Manager, Field Sales to join our team at WHG Mexico in Ciudad de Mexico, N/A.

Propósito

El rol tiene como objetivo liderar la estrategia comercial de ventas locales durante los procesos de preapertura, apertura y retención de hoteles, garantizando el posicionamiento adecuado de las propiedades en el mercado, la generación de demanda inicial y la construcción de una base comercial sólida para el desempeño sostenido del hotel.

La posición desempeña un rol estratégico en la activación comercial del hotel en el mercado, a través del mapeo de cuentas locales, regionales y nacionales, contribuyendo a la generación temprana de ingresos y apoyando la construcción del mix de negocios ideal para el ramp-up del hotel, en alineación con las estrategias de Revenue Management y posicionamiento de marca.

Principales funciones y responsabilidades

Estrategia Comercial de Apertura: liderar la reunión inicial con la propiedad para presentar el modelo de ventas en aperturas y alinear responsabilidades entre GSO y el hotel. Validar el Data Pack comercial, apoyar el desarrollo del plan de ventas de apertura, definir segmentos prioritarios (corporativo, leisure, grupos, TMCs y cuentas locales) y mapear el mercado primario y secundario. Estructurar el pipeline de cuentas antes de la apertura utilizando herramientas como TravelClick y asegurar alineación con la estrategia de revenue y posicionamiento tarifario. Capacitar al equipo del hotel en herramientas comerciales corporativas como Cvent Transient, GSO Sales Leads y Everyone Sells
Prospección y Activación de Cuentas: identificar y desarrollar cuentas locales y regionales estratégicas, apoyar la construcción de presentaciones comerciales y business cases del hotel, acompañar conversiones y oportunidades comerciales y generar una base sólida de clientes para la sostenibilidad post-apertura. Definir la estrategia de participación en ferias, roadshows, sales blitz y eventos comerciales. Posicionar la propiedad en segmentos corporativos, grupos y leisure, incluyendo acuerdos con operadores turísticos, marketplaces y TMCs globales y regionales
Apoyo a la Estrategia de Revenue Management: trabajar en conjunto con Revenue Management en la definición de tarifas corporativas, apoyar la generación de demanda base para la apertura y monitorear el desempeño de cuentas clave y el pick-up de room nights, ajustando el enfoque comercial conforme a la estrategia de pricing
Seguimiento de Performance Comercial: monitorear KPIs clave de apertura como producción de room nights por cuenta, pipeline de cuentas activas y producción por segmento. Elaborar reportes de desempeño comercial y ajustar la estrategia conforme a la evolución de la demanda y los resultados del mercado

Educación y experiencia

Licenciatura en Hotelería, Administración de Empresas, Turismo, Marketing o carreras afines, o experiencia equivalente.
Experiencia mínima de 3 a 7 años en ventas hoteleras (Field Sales)
Experiencia trabajando con cuentas corporativas, leisure y mercado local/regional
Experiencia en procesos de apertura de hoteles (altamente valorada)

COMPANY OVERVIEW:

Job Location: WHG Mexico, Boulevard Manuel Avila Camacho 201 Piso 3 Oficina 319, Ciudad de Mexico, N/A 11000
Employment Status: Full-time

Employment Disclaimer

Manager, Revenue Contribution & Digital Distribution (Ciudad de Mexico, Ciudad de México, MX, 11000)

Wyndham Hotels & Resorts is now seeking a Manager, Revenue Contribution & Digital Distribution to join our team at WHG Mexico in Ciudad de Mexico, N/A.

Propósito

El rol tiene como objetivo liderar de manera integrada las estrategias de Revenue Management, Distribución y Performance Digital durante los procesos de preapertura, apertura y retención de hoteles, asegurando la maximización de la contribución de ingresos, la competitividad comercial y el crecimiento sostenible de los canales directos e indirectos.

La posición desempeña un rol estratégico para garantizar la correcta presencia comercial y digital de los hoteles, alineando pricing, visibilidad online, contenido digital y optimización de canales, fortaleciendo así el desempeño financiero de las propiedades y su permanencia dentro del portafolio.

Principales funciones y responsabilidades

Estrategia de Revenue y Contribución del Hotel: analizar mercado, set competitivo y tendencias utilizando herramientas como STR y TravelClick. Definir estrategias de pricing y posicionamiento competitivo, monitorear RevPAR Index, participación de mercado, desempeño por segmento y mix de canales. Diseñar estrategias de preventa para aperturas, implementar tarifas promocionales de lanzamiento y asegurar correcta carga en todos los canales. Capacitar a propiedades en herramientas de Revenue Management.
Optimización de Distribución y Canales Comerciales: liderar estrategia multicanal (Brand.com, OTAs, GDS, Voice y WR), garantizar paridad tarifaria, monitorear ranking y visibilidad en OTAs, validar conectividad e inventario, optimizar contribución por canal y reducir dependencia de canales de alto costo. Asegurar correcta implementación del Rate Plan Master.
Gestión y Optimización de Websites: liderar la validación de contenido digital en fase de preapertura (textos, fotos, renders y traducciones), auditar contenido antes del go-live y garantizar consistencia en brand.com. Coordinar vanity sites cuando aplique, validar dominios web y analizar performance del sitio para mejorar conversión y experiencia del usuario.
Presencia Digital y Crecimiento del Canal Directo: liderar estrategias de SEO y posicionamiento orgánico, coordinar campañas digitales para preaperturas y aperturas, optimizar perfiles en plataformas como Google Business Profile y TripAdvisor, y fortalecer la contribución del canal directo.
Apertura, Ramp-Up y Estrategia de Retención: asegurar readiness comercial antes del go-live, monitorear ramp-up de ingresos vs forecast, identificar riesgos comerciales tempranos y actuar como asesor estratégico para franquiciados y operadores.
Seguimiento de Performance y Gobernanza: monitorear KPIs clave (RevPAR, OCC, pick-up, pace review, budget y contribución por canal). Elaborar reportes de performance, conducir auditorías de distribución y paridad tarifaria, validar reservabilidad mediante test bookings y revisar configuraciones en sistemas relevantes.

Educación y experiencia

Licenciatura en Hotelería, Administración de Empresas, Marketing, Turismo, Economía o carreras afines, o experiencia equivalente.
Experiencia mínima de 5 años en Revenue Management, Distribución o Marketing Digital en la industria hotelera
Experiencia en aperturas de hoteles y gestión de performance comercial (altamente valorada)
Experiencia en estrategias de distribución digital y canales directos

COMPANY OVERVIEW:

Job Location: WHG Mexico, Boulevard Manuel Avila Camacho 201 Piso 3 Oficina 319, Ciudad de Mexico, N/A 11000
Employment Status: Full-time

Employment Disclaimer

Manager, Global Sales (Ciudad de Mexico, Ciudad de México, MX, 11000)

Wyndham Hotels & Resorts is now seeking a Manager, Global Sales to join our team at WHG Mexico in Ciudad de Mexico, N/A.

Propósito

Como miembro del equipo de ventas globales de GSO, el Manager, Global Sales (Leisure & Indirect Sales) administrará una cartera de cuentas globales del segmento en mención y otros relacionados de ventas no corporativas (Aerolíneas, Seriados, Grupos Leisiure, otros) y tendrá como principal propósito, alcanzar las metas específicamente delineadas respecto a la contribución para los hoteles de WHR.

Desempeñará un papel proactivo en el desarrollo de sus cuentas en términos de relación, comunicaciones, engagement, será el principal punto de contacto de ventas para aumentar su producción y el incremento en el market share de la oferta de WHR en LATAMC y a nivel global.

En este rol, será el líder del portafolio previamente asignado y de manera estratégica se posicionará frente a los hoteles de WHR como líder de la cuenta la cual deberá contribuir en el resultado de los hoteles, creando valor y contribuyendo a la venta general del GSO de la región.

Principales funciones y responsabilidades

Desarrollar el 100% del portafolio asignado de los segmentos Leisure & indirect Sales
Gestionar y apoyar al equipo de distribución, comprendiendo el ecosistema de conectividad para incrementar las ventas del segmento en la región con los channels y conectores (Omnibees, Hyperguest, SiteMinder, otros)
Maximizar las propiedades enfocadas al segmento de Leisure y generar grupos relacionados a sus segmentos con una conversión de grupos ideal del 30% de las oportunidades
Identificar oportunidades del segmento de aerolíneas, principalmente de las que tienen decisión en la región y actuar como interlocutor con el equipo global de los diferentes hubs enfocados en dicho segmento aéreo
Manejo del presupuesto asignado para generar retorno de las acciones planificada (workshops, visitas a hoteles, PR, Ferias)
Generar actividades de relacionamiento con sus clientes
Planificar una rutina que incluya video llamadas, visitas presenciales, workshops y todas las oportunidades de generar contenido de interés para los segmentos asignados
En caso le sea asignado un segmento del mercado, ser el interlocutor y responsable de la comunicación y estrategia definida desde el GSO y adecuado a la visión del Sr. Director de la región
Punto focal de representación de WHR para las cuentas y región asignada
Generar campañas y promociones de acuerdo con la necesidad de la región
Otras actividades relacionadas con la gestión de ventas
Generar los reportes mensuales de gestión de acuerdo con los entregables alineados con el GSO LATAMC
Asistir a la dirección en reportes, planes de acción y proyectos de acuerdo con la asignación que se realice
Entender y comunicar las tendencias del mercado
Maximizar todas las herramientas de ventas de WHR para la gestión de ventas
Coordinar suporte con sus pares durante licencias o vacaciones y atender las necesidades de dicho portafolio
Otras actividades relacionadas con los reportes y soporte de ventas

Educación y experiencia

Licenciatura en Administración de Empresas y similares
Tecnicatura en Hotelería
Experiencia mínima de 3 años en hoteles, dentro de los equipos de ventas, preferiblemente en otros equipos de global sales
Manejo de Sistema de Gestión Hotelera (PMS) idealmente Opera
Nivel de inglés avanzado - portugués deseable, no excluyente
Manejo de Paquete de Office nivel intermedio
Cvent y Salesforce.com es un plus
Conocimiento en distribución y conectividad

COMPANY OVERVIEW:

Job Location: WHG Mexico, Boulevard Manuel Avila Camacho 201 Piso 3 Oficina 319, Ciudad de Mexico, N/A 11000
Employment Status: Full-time

Employment Disclaimer

Director, Development (Ciudad de Mexico, Ciudad de México, MX, 11000)

Wyndham Hotels & Resorts is now seeking a Director, Development to join our team at WHG Mexico in Ciudad de Mexico, N/A.

Propósito

El Director de Desarrollo, como líder de su equipo, será responsable de dirigir y coordinar los esfuerzos para expandir las marcas de WHR en México. El equipo, bajo su liderazgo, identificará, evaluará, negociará y cerrará nuevas asociaciones a través de acuerdos de franquicia o contratos de management. Estos acuerdos podrán incluir contratos individuales, acuerdos para múltiples propiedades o acuerdos de Desarrollo No Exclusivo (NEDA). El Director fomentará una colaboración efectiva y asegurará que los objetivos del equipo se alineen con las metas estratégicas de expansión de la compañía. El Director de Desarrollo es responsable del crecimiento en número de habitaciones, un factor clave para el éxito de la compañía en la región, junto con el crecimiento del EBITDA.

Principales funciones y responsabilidades

Liderar al equipo en la identificación, evaluación, negociación y cierre de acuerdos individuales de franquicia, contratos de gestión y acuerdos de múltiples unidades en los mercados prioritarios, asegurando que las estrategias y esfuerzos del equipo estén alineados con los objetivos de crecimiento de WHR. Apoyar las negociaciones del equipo en reuniones con clientes
Fomentar y coordinar el trabajo en equipo para establecer y mantener una sólida red de contactos con propietarios potenciales, franquiciados, socios e inversores, con el fin de generar oportunidades de proyectos futuros alineados con la estrategia regional y de marca de WHR
Guiar al equipo en la creación de conciencia dentro de la comunidad de desarrollo hotelero sobre las marcas de WHR y sus valores estratégicos. Participar junto con el equipo en conferencias y eventos del sector para comunicar y representar la estrategia de desarrollo de la organización
Supervisar el mantenimiento de un marco para el proceso de desarrollo, garantizando que el equipo lleve a cabo estudios de viabilidad, inspecciones y cumplimiento de especificaciones de marca de manera eficiente y alineada con los estándares de WHR
Facilitar una comunicación fluida entre departamentos, promoviendo la colaboración interdepartamental para asegurar el éxito en el proceso de desarrollo y apertura de nuevos proyectos

Educación y experiencia

Título universitario en Hotelería, Finanzas, Administración de Empresas o carreras afines
Profesional del sector hotelero con experiencia directa en bienes raíces hoteleras, y trayectoria comprobada en todas las fases del proceso de desarrollo, desde la identificación y evaluación de proyectos hasta la negociación y cierre de contratos
Experiencia significativa en desarrollo de nuevos negocios y real estate hotelero, incluyendo el cierre de contratos de franquicia y de gestión para una cadena hotelera durante los últimos 5 a 10 años
Red sólida de contactos con inversores, consultores, brokers, asesores y financiadores que contribuyan a la concreción de oportunidades de crecimiento

COMPANY OVERVIEW:

Job Location: WHG Mexico, Boulevard Manuel Avila Camacho 201 Piso 3 Oficina 319, Ciudad de Mexico, N/A 11000
Employment Status: Full-time

Employment Disclaimer

Manager, Development (Ciudad de Mexico, Ciudad de México, MX, 11000)

Wyndham Hotels & Resorts is now seeking a Manager, Development to join our team at WHG Mexico in Ciudad de Mexico, N/A.

Propósito

Es responsable del desarrollo de todas las marcas de Wyndham Hotels & Resorts en América Central. El rol incluirá todos los aspectos del desarrollo, como la investigación de mercado, la búsqueda y selección de proyectos potenciales; supervisar el análisis del potencial de los proyectos; preparar contratos y obtener la aprobación interna.

Principales funciones y responsabilidades

Construir relaciones productivas con propietarios y franquicias, tanto nuevas como existentes con el fin de aumentar el número de habitaciones en América Central
Concretar transacciones y contratos para incrementar el pipeline y lograr los objetivos planteados
Identificar oportunidades potenciales de crecimiento mediante la incorporación de nuevas propiedades a nuestro portafolio
Gestionar sus viajes y gastos según el presupuesto anual y organizar sus actividades diarias
Proporcionar términos comerciales clave para todo tipo de proyecto
Ayudar a determinar el retorno de inversión en las iniciativas focalizada

Educación y experiencia

Formación universitaria o experiencia equivalente en Administración de Empresas, Economía, Finanzas, Real Estate, Ingeniería Comercial, Arquitectura, Hotelería, Turismo o carreras afines.
Experiencia comprobable en development, real estate, ventas complejas o negocios hoteleros
Experiencia en negociación comercial y firma de contratos
Conocimiento del mercado de América Central
Inglés avanzado

COMPANY OVERVIEW:

Job Location: WHG Mexico, Boulevard Manuel Avila Camacho 201 Piso 3 Oficina 319, Ciudad de Mexico, N/A 11000
Employment Status: Full-time

Employment Disclaimer

Manager, Data & Support (Ciudad de Mexico, Ciudad de México, MX, 11000)

Wyndham Hotels & Resorts is now seeking a Manager, Data & Support to join our team at WHG Mexico in Ciudad de Mexico, N/A.

Propósito

Como miembro del equipo de ventas globales de GSO, el Gerente de Data & Support administrará todas las herramientas del GSO que comprenden las aplicaciones del Dashboard de OKTA con las que generará soporte tanto al equipo del GSO LATAMC, a los hoteles de la región y a las demás áreas corporativas de WHR de acuerdo a la necesidad.

Desempeñará un papel proactivo en la generación de reportes, control de procesos, check list aperturas, control del Budget de la región, planes de incentivo, entrenamientos calendarizados a hoteles, interlocución con otros HUBs del GSO de WHR cuando sea necesario, así como direccionar las oportunidades de desarrollo de todos los segmentos y portafolio desarrollado por el equipo de GSO LATAMC.

En este rol, trabajará con reporte directo al Sr. Director de Ventas de la región para generar de manera estructurada los procesos y estrategias de la región, teniendo como base las herramientas disponibles de WHR.

Principales funciones y responsabilidades

Revisar, acompañar y ejecutar el check list de aperturas con el foco de ventas, incluyendo los temas a desarrollar junto con el equipo de aperturas
Control y registro del Budget de equipo LATAMC, informando mensualmente al equipo de finanzas según corresponda con los gastos, aprobaciones y previsiones correspondientes al periodo
Calendarizar entrenamientos y liderarlos para toda la región de LATAMC que incluirán el uso de herramientas de WHR, control de participación y control de uso, garantizando la correcta utilización de estas
Interlocución con otros HUBs para maximizar las oportunidades de ventas con cuentas sin atención del equipo global de LATAMC
Generar reportes mensuales de ventas, consolidando la información relacionada con el performance del equipo desde el registro de actividades, cantidad de eventos, workshops, ventas del mes vs la meta, principales hoteles impactados e inteligencia que permita direccionar los esfuerzos de ventas de una manera mas efectiva
Comunicarse con DOSM, GMs, Equipos de ventas de acuerdo con los desafíos relacionados con el soporte de las herramientas de WHR
Identificar el ROI generado de las acciones realizadas por el equipo de ventas, sea participación en ferias, workshops, promociones y otros
Control durante la temporada de RFPs, Business Cases de la región
Centralización y accionamiento de los reportes de Hoteligence en conjunto con el equipo del GSO LATAMC
Coordinar soporte con sus pares durante licencias o vacaciones y atender las necesidades de dicho portafolio

Educación y experiencia

Educación en Administración de Empresas y similares, o Tecnicatura en Hotelería
Experiencia mínima de 5 años en hoteles, dentro de los equipos de ventas, preferiblemente en otros equipos de global sales.
Manejo de Paquete de Office nivel avanzado (Excel – Power Point)
Manejo de Sistema de Gestión Hotelera (PMS) idealmente Opera.
Power BI – Tableau – Hotelligence
Nivel de inglés avanzado. Deseable portugués, no es excluyente.
Cvent y Salesforce.com es un plus.

COMPANY OVERVIEW:

Job Location: WHG Mexico, Boulevard Manuel Avila Camacho 201 Piso 3 Oficina 319, Ciudad de Mexico, N/A 11000
Employment Status: Full-time

Employment Disclaimer

Manager, Operations Mexico (Ciudad de Mexico, Ciudad de México, MX, 11000)

Wyndham Hotels & Resorts is now seeking a Manager, Operations Mexico to join our team at WHG Mexico in Ciudad de Mexico, N/A.

Propósito

La principal responsabilidad del Manager de Operaciones México es adoptar la cultura de “Propietarios Primero”. Este rol actúa como el principal enlace entre los propietarios/gerentes generales de los hoteles en México y los distintos equipos de WHR. Su misión es generar valor, impulsar revenue y asegurar el cumplimiento de estándares operativos, promoviendo un fuerte compromiso con los programas y servicios corporativos (por ejemplo: RM Services, Wyndham Rewards, Wyndham Connect, Talento Wyndham).

El relacionamiento constante deberá impactar positivamente el desempeño, satisfacción, y la retención del portafolio en México.

Principales conocimientos y responsabilidades

Liderar el esfuerzo de WHR para incrementar las oportunidades de Revenue, fortalecer el crecimiento y desempeño de los hoteles asignados de México, mientras se promueve la calidad y el incremento de los índices de satisfacción (NPS, OSAT) para el portafolio a cargo.
Toma de decisiones que impacten favorablemente el desempeño financiero y operativo de los hoteles. Entendimiento y análisis de las condiciones de mercado del portafolio que impactan el desempeño de cada hotel, utilizando las herramientas necesarias para identificar y tomar acciones que permitan identificar y recomendar oportunidades de generación de ingresos.
Proveer entrenamiento y soporte continuo a personal de hoteles (y colegas) para generar influencia y capacitación constante que impulse el compromiso de los hoteles con las distintas herramientas e iniciativas de WHR.
Recomendar acciones comerciales que incrementen los índices de ocupación, ADR y RevPAR, crear planes de ventas y mercadotecnia.
Liderazgo del programa Wyndham Rewards para generar un compromiso de los hoteles con el mismo y la obtención de las métricas definidas para tal efecto.
Actuar como referente para propietarios y GMs, fortaleciendo la retención del portafolio mexicano
Realizar auditorías según el calendario de la Dirección de Operaciones y apoyar en planes de mejora, recomendar acciones que incrementen los índices de calidad y satisfacción de huéspedes.

Experiencia y educación

Preferentemente Licenciatura en Turismo y Hotelería / Administración de empresas
Experiencia mínima de 4 años en puestos similares / Gerente General de hotel o Gerente de Operaciones
Experiencia en el área comercial 2 años mínimo en posiciones como Gerente de Revenue y/o Gerente de Ventas.
Experiencia preferentemente en Hoteles de Cadena Internacional.
Conocimiento avanzado en sistemas de distribución y plataformas de ventas hoteleras (Cvent, STR, Agency 360).
Perfil operativo con visión estratégica comercial
Manejo de Opera PMS (deseable)
Office avanzado
Inglés avanzado (excluyente)
Visa estadounidense vigente (preferente)
Licencia de conducir vigente

COMPANY OVERVIEW:

Job Location: WHG Mexico, Boulevard Manuel Avila Camacho 201 Piso 3 Oficina 319, Ciudad de Mexico, N/A 11000
Employment Status: Full-time

Employment Disclaimer

Director, Franchise Sales & Development (Remote, US)

Wyndham Hotels & Resorts is now seeking a Director, Franchise Sales & Development to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

The Role

Prospecting and qualification of conversion franchise opportunities in Texas and Louisiana for the Baymont, Wingate, Dazzler Select and AmericInn brands. Negotiation of deal terms and Property Improvement Plans. Execution of hotel franchise agreements. Relationship management and attendance at industry events. Submittal of Forecasts and general reporting.

What you'll do

Prospecting and Qualifying Deals.
Networking/Industry Event Attendance.
Negotiate Terms and Execution of Contracts.
Manage Relationships.
Forecasting/Reporting.
Assisting other members of development team on special projects.
Maintaining in-depth knowledge of major purchase/sale transactions, activities of debt and equity, providers and other hospitality related trends within the US.

You'll be successful if you have

Extensive sales experience.
Hotel franchise development experience.
Proven achievement in sales by exceeding quotas.
Excellent organizational and communication skills.
Ability to build and maintain relationships.
Effective presentation skills.
Hotel conversion experience.
Aptitude to evaluate pro-forma and feasibility studies for conversion projects.
Excellent judgement in evaluating opportunities for the company.
A desire to travel.

Required Qualifications/Experience

Bachelor’s degree preferred.
A valid Drive’s License.
Must have demonstrated proven achievement in sales by exceeding quota.
Required to travel approximately 80% of time (4 out of 5 days per week). Travel will be predominantly focused on lead generation and customer relationship management in the U.S.

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States, Remote, Remote, Remote 00000
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $$75,000 - $100,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Franchised Development US Incentive Plan with a N/A% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.692 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 05/01/2026.

Manager, Franchise Operations - Dallas, TX (Dallas, TX, US)

Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations - Dallas, TX to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

The Role

Manager of Franchise Operations supports the overall mission of the Franchise Operations team by nurturing relationships with owners by understanding their individual goals and needs while recognizing every hotels in unique. The MFO optimizes owners’ performance by delivering innovative solutions and relevant resources using our experience and network across the organization.

What you'll do

Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset that directly aligns with our Count on Me service culture values: Being Responsive, Being Respectful and Delivering a Great Experience.
Develop trusted relationships with external customers in order to educate, motivate and influence adoption of tools and resources to elevate performance.
Execute Wyndham Hotels and Resorts initiatives, projects and related tasks.
Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners.
Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction with each hotel.
Drive NRG through retention and development opportunities.
Collaborate with internal stakeholders.
Provide accountability to the organization through documentation, follow up and system reporting.
Achieve annual service, performance and KPI goals in order to impact WHR profitability.
Take ownership of personal and professional development.
Project a positive image and promote the value of Wyndham Hotels & Resorts.
Respond to one off requests from the business that are property specific within in indicated SLA.

You'll be successful if you have

Position entails exposure to interior and exterior hotel property environments inclusive of the multilevel properties, inclement weather (i.e. stairs, onsite restaurants, pool and exercise facilities, etc.)
Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary).
90% travel with flexible work schedule.
Work under pressure with extended hours/days when required, in order to meet deadlines.
This position requires the ability to stand and be on your feet for approximately 50% of the day.
This position requires the ability to sit and drive long distances for approximately 75% of the week.
Qualified candidates must be able to lift a minimum of 10 lbs.
This position requires the ability to bend, twist, squat, push/pull while inspecting properties.

Required Qualifications/Experience

2 to 4 years of progressive experience in a hotel or a related field required, preferably, property and corporate management experience.
4 year college degree (Preferred).
Multi-property experience.
Industry certifications (Preferred).
Proficient in Microsoft Suite (i.e. Office, Word, PowerPoint, Excel etc.).

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States, Remote, Remote, Remote 00000
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $80,000 - $90,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the DFO Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 05/01/2026.

Intern International Treasury (Duration: 12 months, Start Date: June 2026) (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking an Intern International Treasury to join our team in London, UK.

Job Summary

The Intern International Treasury will be part of the three-person International Treasury team based in London which itself is part of the Global WHR Treasury team. The Intern is responsible for the following daily procedures:

Responding to the requests of In-House-Bank (IHB) and netting participants
Preliminary reports for monthly netting cycle
Intercompany loan administration
Provision of information for month end accounting purposes
Maintenance of the Treasury Management system’s participant information
Daily cash positioning
Assisting in projects to improve the Treasury infra-structureFielding queries from the WHR international divisions

Successful candidates must be able to provide proof of their right to work in the UK.

Deadline for applications: Monday, 13th April 2026

Responsibilities

Daily cash management
Ascertaining account balances and recommending the positioning of funds.

Global in-house banking

Conducting cash consolidation operations and the monthly netting cycle with participants and providing information to various accounting teams.
Money market and debt issuance operations.

Business unit liaison
Assisting colleagues in the business units with general Treasury and banking related queries including administration of various banking systems.

Clerical duties
Maintenance and update of bank account mandates and general databases.

Internship Group Project: All Interns are involved in a business-critical project during their internship.

Employee Engagement Committee: All Interns support the committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability.

Scope & Financial Responsibility

Global business of more than 9,000 affiliates (809,000 rooms) and turnover of circa USD 1.4 billion.
2 international divisions (EMEA, APAC) and an international sub-division (LATAMC) with circa 2,300 affiliates (264,000 rooms).

Complexity

The Treasury Department requires coordinated actions on a corporate basis; therefore decisions are taken in consultation with the WHR Treasury team.
The Intern International Treasury has a limited level of autonomy in the course of their day to day activities, working closely with the other team members and will seek input when required.
There will be the opportunity to participate in projects that may have significant impact (USD 250 million+) on the P+L.

Travel Requirements

Within London and British Isles
Visiting syndicate banks, and possible new entrants, for relationship purposes and to explore new products they may be able to provide WHR and/or its subsidiaries with, or alternative solutions to existing processes. The vast majority of such trips will be within London and the close surrounding area (10+ trips).

EMEA
Visiting regional offices and participating in projects or EMEA team meetings (1+ trips).

Key Competencies

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels and Resorts’ Count on Me! Service Culture to be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind;

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Business Awareness and Acumen: understanding Business Unit needs and aligning these to corporate requirements.
Entrepreneurial Skills: negotiating between beneficiary, receiving and correspondent banks to ascertain where issues have laid in the circumstances of late payment or non-delivery of funds.
Internal and External Relationship Development: working with the Treasury contacts at the BU’s on liquidity management and other issues.

Minimum Requirements & Qualifications

Studying towards a Bachelor’s degree or above in Finance, Accounting, Economics, Business or related fields.
Previous experience within a finance role either as a previous internship or as holiday work experience is an advantage.
Knowledge of banking software such as Barclays.net, JPM Access and Bank of America CashPro as well as Treasury Management Systems such as Kyriba would be helpful.
Good knowledge of Microsoft Word, Excel and PowerPoint is required.
Excellent communication skills (both written and oral), good numeracy skills, good cultural awareness given the global spread of colleagues and counterparties; knowledge of another European language is desirable.
Ability to apply learning from degree course to identify risk (re: foreign exchange) and interpret forecasts for liquidity management.

Organisational Relationships

The Intern International Treasury reports to the International Treasury Manager.

Compensation & Benefits

£25,875 gross per annum, prorated for the duration of the internship.
25 days of holidays per annum (accrued basis).

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Intern Finance EMEA (Duration: 12 months, Start Date: June 2026) (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking an Intern Finance EMEA to join our team in London, UK.

Job Summary

The Intern Finance EMEA will contribute to the performance of the EMEA team by supporting the Accounting and Financial Planning & Analysis (FP&A) teams with a mixed variety of duties and projects in the areas of Accounting and FP&A as required by Corporate Finance in the EMEA division. They will work with the Corporate Finance team as well as individually or alongside other interns from other corporate departments on business-critical projects to provide support and resources in line with the strategic priorities of the division.

This is a front-line Finance role working across a multi-faceted financial environment. They will implement activities, processes and procedures which support the existing team and the future growth of the division. They will build positive and effective working relationships with their client group and associates in order to drive the development, effectiveness, engagement and retention of the team in line with the needs of the division.

They will work to ensure the implementation of key financial planning initiatives including but not limited to enhanced financial and statistical forecasting processes, annual budget preparation, profit and loss accounting analysis, feasibility, financial compliance and efficiencies and overall improved financial reporting presentations. In order to achieve this, exposure across the broader accounting function on general ledger and month end across a number of European legal entities may be required as well as assistance with statutory audit and compliance requirements.

Successful candidates must be able to provide proof of their right to work in the UK.

Deadline for applications: Monday, 13th April 2026

Responsibilities

FP&A
Support FP&A with EMEA corporate financials, including month end, forecasting and related report preparation for the divisional leadership team. This includes managed and franchised monthly hotel financial reporting, identifying trends, follow up and analysis. Assist in preparation of annual corporate revenue budget and related presentations. Perform ad-hoc analysis depending on business partner requests.

Accounting Hotels
Assist in the AP function across multiple currency entities for UK, Turkey, UAE and India, including invoice, expense and payment processing via the Oracle accounting system.

Accounting Corporate
Support month end process including accrual preparation, variance analysis and expenses forecasting as well as liaison with multifunctional departments on spending plans. Assist in preparation of annual corporate expense budget.

Accounting & FP&A Projects
Work with the accounting team on business specific projects such as corporate compliance of various legal entities. Support with Feasibility project analysis as required.

Financial Compliance
Assist in the preparation of statutory compliance documentation such as tax, audit and VAT returns for a variety of EMEA companies.

Internship Group Project: All Interns will be involved in a business-critical project during their internship.

Employee engagement committee: All Interns support the committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability.

Complexity, Scope & Financial Responsibility

The activities and contribution of the Intern Finance EMEA will impact on the performance of the business. They will act on behalf of the business to reduce risk by implementing company policies. They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.

Key Competencies

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts “Count on Me!” Service Culture to be Responsive, be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the “Count on Me!” building blocks in mind;

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Financially and economically literate
Strong written and spoken presentation skills
Ability to build strong relationships with team members
Flexibility and ability to adapt quickly to changing business requirements
Motivation and ability to work without supervision
Time management and great attention to detail
Strong cultural awareness
Customer service minded

Experience & Qualifications

Studying towards a degree in Finance, Accounting, Economics or Business Analytics.
Fluency in spoken and written English is essential, an additional language would be an advantage.
Must be an experienced user of MS Office tools including Word, Excel, PowerPoint and Outlook.

Organisational Relationships

The Intern Finance EMEA will report to the Head of Finance EMEA. They will also work closely with and take direction from the Financial Planning & Analysis (FP&A) Analyst EMEA.

Compensation & Benefits

£25,875 gross per annum, prorated for the duration of the internship.
25 days of holidays per annum (accrued basis).

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Intern Commercial Planning & Analysis EMEA (Duration: 12 months, Start Date: June 2026) (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking an Intern Commercial Planning & Analysis EMEA to join our team in London, UK.

Job Summary

This internship offers a unique opportunity to work at the heart of Wyndham's Commercial team in EMEA. You will work closely with Commercial and Operations teams across EMEA, gaining exposure to all aspects of success in the hotel sector. It is a fun and challenging role, ideal for someone who loves variety and pushing themselves.

You will have two key responsibilities: delivering commercial initiatives and developing reporting to provide actionable insights. Working independently but fully supported, you will lead projects and collaborate with fellow Interns up to Senior Leadership. Many initiatives will involve combining online distribution initiatives with driving revenue and contribution for franchisees.

Ultimately, you will help maximise performance for Wyndham and our brands across EMEA by supporting the execution of Commercial Planning & Analysis initiatives related to Sales, Marketing, Distribution and Revenue Management.

Successful candidates must be able to provide proof of their right to work in the UK.

Deadline for applications: Monday, 13th April 2026

Responsibilities

Provide analytical support to Commercial and Operations teams by updating the current reporting suite designed to drive system contribution for our hotels. Make recommendations to improve reporting functionality, type of analysis and visual appearance to aid actionable outcomes that drive contribution.
Drive revenue and engagement within Commercial and Operations teams by providing improvements to existing educational content, delivery and adoption across EMEA, based on analytical findings.
Support the Manager Commercial Planning & Analysis EMEA to make strategic recommendations for promotional activity.
End to end project management of assigned key initiatives determined by requirements of the Commercial team to achieve company goals. This includes regular reporting of progress and production of insightful reporting to evaluate success.
Support the production of Business Review Meetings documents by providing insightful and relevant commercial data.
Internship Group Project: All Interns are involved in a business-critical project during their internship.
Employee Engagement Committee: All Interns support the committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability.

Abilities/ Key Competencies/ Skills

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of our Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind;

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised

Data driven and/ or having a keen interest in data and analytics
Initiative
Energy and ambition
Organisation and planning
Communication; written and verbal
Customer service
Multi-tasking
Teamwork and ability to work autonomously
Entrepreneurial learning

Experience/ Certificates/ Education

Studying towards a Bachelor’s degree in Economics, Business Management, Strategic Management, Revenue Management, Business Intelligence or Hospitality Management, or studying towards an MBA is required.
Previous experience in a commercial or analyst role either as a previous internship or as holiday work experience, preferably in hospitality is an advantage but not essential.
Good knowledge of Microsoft Word, Excel and PowerPoint is essential.
Fluency in written and spoken English is essential. Other language skills are an advantage.
Tableau, MS Office Suite and Database Management skills are an advantage.
Knowledge of online distribution and travel technology is an advantage.
Project management and organisational skills are critical.

Organisational Relationships

The Intern Commercial Planning & Analysis EMEA reports to the Manager Commercial Planning & Analysis EMEA.

Compensation & Benefits

£25,875 gross per annum, prorated for the duration of the internship.
25 days of holidays per annum (accrued basis).

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Intern Central Operations & New Openings EMEA (Duration: 12 months, Start Date: June 2026) (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking an Intern Central Operations & New Openings EMEA to join our team in London, UK.

Job Summary

The Intern Central Operations & New Openings EMEA is part of the EMEA Central Operations and New Openings teams supporting a variety of administrative duties for both these teams and the hotels in EMEA. They have exposure to Learning & Development (L&D), Architecture, Design & Construction (AD&C), and Sourcing & Sustainability teams, working individually or alongside other Interns from other corporate departments on business-critical projects.

Successful candidates must be able to provide proof of their right to work in the UK.

Deadline for applications: Monday, 13th April 2026

Responsibilities

Support the use of Salesforce throughout the EMEA opening process, review and improve this process.
Furnish the Hotel Owner/ General Manager with access to all the tools Wyndham Hotels & Resorts (WHR) provide to support them in the opening stage and deliver our goal to ‘Elevate the Brand Experience’.
Work with the team on KPI (Key Performance Indicator) targets and reports for EMEA Central Operations and New Openings teams.
Attend Deal team calls as required, document changes agreed and update Salesforce to reflect the changes as required.
Work with the EMEA Central Operations and New Openings teams to develop standard operating procedures (SOPs).
Work with the BI tools to enhance reporting on key KPIs within EMEA.
Internship Project: All Interns are involved in a business-critical project during their internship.
Employee Engagement Committee: All Interns support the committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability.

Complexity, Scope & Financial Responsibility

The activities and contribution of the Intern Central Operations & New Openings EMEA will impact on the performance of the business. They will act on behalf of the business to reduce risk by implementing company policies. They will be required to always exercise sound judgment and integrity to ensure confidentiality of protected information.

Abilities/ Key Competencies/ Skills

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Analytical skills and ability to interpret data
Communication; written and verbal
Customer service
Organisation and planning
Multi-tasking
Commercial awareness and business acumen
Process orientation but also flexibility, ability to adapt quickly to changing business requirements and creative problem solving
Ability to work both autonomously and as part of a team
Relationship building Initiative taking
Initiative taking
Entrepreneurial learning
Energy, motivation and resilience
Attention to detail
Cultural awareness

Experience/ Certificates/ Education

Studying towards a Bachelor’s degree or above in Hospitality, Tourism or Business Management (or similar field).
Previous experience in a hospitality environment either as part of an internship or, as a minimum, holiday work experience is an advantage.
Excellent knowledge of Microsoft Word, Excel and PowerPoint is required.
Fluency in written and spoken English is essential. Other language skills are an advantage.
Database management would be helpful.
Project management skills and high affinity towards data and technology would be helpful.

Organisational Relationships

The Intern Central Operations & New Openings EMEA reports to the Director Central Operations EMEA. They will also work closely and take directions from the Chief People & Operations Officer EMEA.

Compensation & Benefits

£25,875 gross per annum, prorated for the duration of the internship.
25 days of holidays per annum (accrued basis).

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Intern Development & Feasibility EMEA (Duration: 12 months, Start Date: June 2026) (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking an Intern Development & Feasibility EMEA to join our team in London, UK.

Job Summary

The Intern Development & Feasibility EMEA will be working as part of the EMEA Development & Feasibility teams, providing support on potential opportunities as well as keeping informed on market trends. The Intern will work individually and alongside Interns from other corporate departments on business-critical projects to provide support and resources in line with the strategic priorities of the EMEA division.

Successful candidates must be able to provide proof of their right to work in the UK.

Deadline for applications: Monday, 13th April 2026

Responsibilities

Hotel Development
Assist with general research, preparation of offers and pitches. Departmental admin and project evaluation.

Development Marketing
Assist with the creation of new and updating existing brand collateral as well as PR opportunities.

Feasibility & Strategic Growth

Conduct market research and maintain relevant databases on economics and tourism statistics, market intelligence, hotel supply and demand etc.
Assist with analysing data and presenting findings in written documentation.
Contribute to the team’s knowledge base through specific and targeted assignments in relevant areas of interest.

Feasibility & Research

Prepare feasibility studies for EMEA projects.
Maintain the EMEA hotel database and EMEA library.
Responsible for producing the monthly internal HotelNews article.

Ad hoc projects

Internship Group Project: All Interns are involved in a business-critical project during their internship.

Employee Engagement Committee: All Interns support the Committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability.

Complexity, Scope & Financial Responsibility

The activities and contribution of the Intern Development & Feasibility EMEA will impact on the performance of the business. They will act on behalf of the business to reduce risk by implementing company policies. They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.

Key Competencies

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham’s Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind;

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Communication; written and verbal
Organisation and planning
Prioritisation and sense of urgency
Multi-tasking
Time management and ability to work to multiple deadlines
Attention to detail
Process orientation but also flexibility and creative problem solving
Entrepreneurial learning
Initiative taking
Energy, motivation and resilience
Ability to work independently and as part of a team
Customer service
Cultural awareness

Experience & Qualifications

Studying towards a degree in Hospitality Management, Business Management, Real Estate or similar field.
Fluency in spoken and written English is essential; an additional language would be an advantage.
Must be a highly capable user of MS Office tools including Word, Excel, PowerPoint and Outlook.

Organisational Relationships

The Intern Development & Feasibility EMEA will report to the Head of Strategic Development EMEA. They will also work closely with the wider EMEA Development & Feasibility teams.

Compensation & Benefits

£25,875 gross per annum, prorated for the duration of the internship.
25 days of holidays per annum (accrued basis).

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Management Accountant EMEA (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking a Management Accountant EMEA to join our team in London, UK.

Job Summary

The Management Accountant EMEA is responsible for the accurate and timely performance of various functions required in support of the month-end close and reporting process of the Wyndham Hotels & Resorts (WHR) EMEA operational entities. Responsibilities include preparation of monthly journal entries, review of financial statements, management of bank accounts, preparing and/ or reviewing balance sheet accounting reconciliations, and the management of the accounts payable process for the four sub-regional offices via the related entities. They are also be required to support the quarterly reporting and audit cycles by preparing reporting schedules and assisting with external audit requests, and overall ensuring proper accounting treatment of transactions in accordance with Generally Accepted Accounting Principles ('GAAP').

In addition to supporting the close process, they are responsible for preparing statutory financial statements and supporting schedules in connection with our various statutory audits and tax requirements for the designated entities. They also assist with special projects that arise throughout the year.

They should be self-motivated and have strong leadership skills, being required both independently and through the leadership of the Accounting team, ensuring actions are taken to achieve the organisation’s goals. They should also have strong PC skills, including Excel, Oracle and Hyperion (Enterprise/ HFM) and strong communication skills (both written and verbal).

Responsibilities

Perform individually and through the management of the Accounting team the month-end and quarterly close and reporting processes for the identified/ assigned EMEA operational entities, including preparation of monthly journal entries, review of financial statements, preparing and/ or reviewing balance sheet accounting reconciliations, and overall ensuring proper accounting treatment of transactions in accordance with GAAP.
Manage the accounts payable function for all EMEA regional entities, ensuring compliance with WHR policies, appropriate cash flow requirements, and timely and accurate vendor payments. Included in this is the accurate review, accounting and processing of team member expense vouchers to meet both tax and WHR compliance requirements.
Manage the quarterly and annual reporting tax and audit cycles for assigned entities by ensuring reporting schedules as well as audit and tax requests are met in an accurate and timely manner, and the relevant filings are made in compliance with legislative requirements.
Liaise and manage the external accounting firm relationships for assigned entities ensuring both cost effective use of support and legislative compliance of both local and US GAAP requirements. Identify and implement opportunities to streamline accounting processes and work cross-functionally to design and implement changes.
Audit and approve expense claims in the company's SAP Concur System. Train new hires for future proficiency of the system to minimise input errors and allow for a smooth, efficient and timely authorisation and payment process. Redirect incorrectly coded expenses when necessary by adhering to and applying the companies Travel & Entertainment (T&E) policy.
Conduct expenses analysis as part of the monthly cost center calls. This is to alert to any budget overrun or expense coding queries, and to accurately forecast expenses for the coming months.
Manage the yearly budget process in proactively alerting the cost center leaders and Finance team members in any changes relating to price/ rent increases that have been flagged by internal and external stakeholders throughout the year.
Manage and develop the Accounting team including formal goal setting, performance reviews and ongoing feedback throughout the year. Interview and on-board new hires and Interns to integrate into the team's business and work needs. Monitor their performance, especially during the trial period, and introduce them to the department's workflows and best practices.

Complexity

The Management Accountant EMEA is responsible for making high value financial decisions as it relates to their job function. On technical issues, they identify the appropriate solution and take the necessary action.
They are self-motivated and independently take action to achieve the organisation’s goals.
Decision making can have a positive and/ or negative impact on the operating results of the company due to the nature of the position (i.e. accounting).
They are required to direct individual team members in accounting matters and decisions on WHR policies as well as the wider corporate team population on process compliance.

Scope/ Financial Responsibility

Preparation and review of WHR financial results through balance sheet and profit and loss analysis, ensuring compliance with internal and external reporting requirements.

Abilities/ Key Competencies/ Skills

Strong technical accounting/ analytical skills including preparation of statutory accounts.
Knowledge of practices and concepts associated with GAAP.
Strong PC skills, including Excel, Oracle and Hyperion (HFM).
Strong communication skills (both written and verbal) and ability to interact with all levels of the organisation and external contacts.
Detail-oriented, self-motivated and able to work individually and on cross-functional teams.
Innovative team player that challenges current processes.
Good leadership skills to motivate, direct and support a team.

Experience/ Certificates/ Education

ACCA or equivalent certified.
4-7 years of progressive accounting experience.
Fluency in English is essential - working knowledge of European languages an advantage.

Organisational Relationships

The Management Accountant EMEA reports into the Head of Finance EMEA and has 4 direct reports, including two Assistant Management Accountants EMEA, the Accounts Payable Assistant EMEA and the Intern Finance EMEA.

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Intern Learning & Development EMEA (Duration: 12 months, Start Date: June 2026) (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking an Intern Learning & Development to join our team in London, UK.

Job Summary

This individual will coordinate the facilitation of training programmes to the franchised and managed hotel community as well as corporate team members. They will be responsible for supporting the EMEA Learning & Development (L&D) team in planning the annual EMEA Training Calendar, adapting courses, identifying learning and operational needs, coordinating course delivery, and utilising the Wyndham Hotels & Resorts (WHR) Learning Management System (LMS). They will have the task of ensuring that franchisees, managed properties and their teams have the necessary tools and know-how to use them as well as working within our brand standards and systems with the goal of maximising revenue, brand engagement, quality assurance and guest satisfaction.

This internship is designed to provide hands on experience across the end to end L&D lifecycle. By the end of the internship, the Intern will have developed practical capability in programme design, stakeholder coordination, learning technology, and data informed evaluation, supported by mentoring from the EMEA L&D team.

Successful candidates must be able to provide proof of their right to work in the UK.

Deadline for applications: Monday, 13th April 2026

Responsibilities

Coordinate and support planning and delivery of Training Programmes
Coordinate and support the delivery of a training plan, including training courses and programmes, which are part of a cycle of long-term development and continuous learning for the WHR value proposition, culture, and performance of the hotel properties.

Learning Management System (LMS) coordination and development
Contribute to the appropriate design, adaptation and/ or creation of course content for the division, for example by setting up programmes and adding classes and dates in the LMS. This may include Instructor Led content, electronically designed (e-Learning) solutions and any necessary in country variations based on culture or legislation. They will maintain a direct link with the Global Wyndham University team to ensure continuity and alignment.

L&D Internal Communications

Communicate training offerings to relevant stakeholders and manage registrations and completions.
Maintain, analyse and update the corporate team member training calendar and trainings’ records in LMS.
Liaise with the L&D team on training schedules.
Report on all LinkedIn Learning for weekly, monthly, and annual reports and dashboards.
Collect ideas for live trainings, liaising with the department heads/ trainers and coordinate the technical set up and registrations.
Support on-boarding of corporate team members.

HR projects

Responsible for updating the Learning & Development on-boarding content of all corporate team members.
Internship Group Project: All Interns are involved in a business-critical project during their internship.
Taking part in HR/ Talent projects related to the HR growth in the EMEA division e.g. Recognition & Engagement, CSR, On-boarding, Recruitment & Selection.
Employee Engagement Committee: All Interns support the committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability.

Complexity

This individual will contribute to the successful delivery of the EMEA training commitments and programme within the division. They will have broad liaison throughout the organisation with all functions and will build positive relationships with key representatives within the franchised and managed community as well as with their functional colleagues in EMEA and the broader Global L&D Community.

Scope/ Financial Responsibility

This individual will act as a representative and ambassador for the organisation and its brands to support the EMEA L&D team. The role holder will have responsibility management of personal expenses.

Values & Key Competencies

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind.

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

The role holder will develop the following competencies through structured learning, hands on experience, and ongoing feedback:

Stakeholder Engagement: Demonstrates the ability to communicate clearly and professionally with diverse stakeholders.
Organisation: Plans and organises work effectively to support multiple learning activities.
Ways of Working: Works effectively both independently and as part of a team.
Service Orientation: Applies a service oriented mindset to support high quality learner experiences.
Learning Mindset: Demonstrates curiosity and commitment to personal and professional development.
Continuous Improvement: Uses data, feedback, and reflection to improve learning activities and personal performance.

Experience & Qualifications

Studying towards a hospitality or HR related discipline.
Exposure to organising workshops, events etc.
Confident communication.
Sensitivity to cultural differences in communication and learning approaches.
Fluency in both verbal and written English is essential; a second language would be useful.
Proficient in the use of Microsoft Office programmes including Excel, Word, PowerPoint and Teams.
Familiarity with dashboards, surveys or evaluation tools is an advantage.

Organisational Relationships

The Intern Learning & Development EMEA reports to the Director of Talent Management EMEA. They will also work closely and take directions from the broader L&D team.

Compensation & Benefits

£25,875 gross per annum, prorated for the duration of the internship.
25 days of holidays per annum (accrued basis).

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Intern Global Sales - Group/ MICE & Specialty EMEA (Duration: 12 months, Start Date: June 2026) (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking an Intern Global Sales – Group/ MICE & Specialty EMEA to join our team in London, UK.

Job Summary

The Intern Group/ MICE (Meetings, Incentive, Conferences & Events) & Specialty EMEA is part of the EMEA Global Sales (GSO) team and is responsible for a variety of administrative duties and projects, with a focus on working alongside our team in the Group/ MICE & Specialty segment. Additional responsibilities may include working on reporting, supporting other segments in the GSO team as appropriate and when needed, and working individually or alongside other Interns from other corporate departments on business-critical projects.

Successful candidates must be able to provide proof of their right to work in the UK.

Deadline for applications: Monday, 13th April 2026

Responsibilities

Sales Support

Manage Weekly and Monthly Tasks: Oversee recurring tasks, ensuring smooth communication with both internal and external parties.
Client Request Management: Handle client requests across various sales segments, with a specific focus on Group/ MICE & Specialty, assisting with lead management, reporting, and providing timely responses.
Administrative Support: Provide administrative support for multi-sales segments, including tracking and documentation of key activities.
Sales Systems Usage: Utilise internal and external sales tools such as Salesforce Lightning, Cvent Transient, UpMail, and others, to support sales activities.
Ad Hoc Responsibilities: Undertake ad hoc tasks as required by the business to ensure operational efficiency.
Cover MICE Desk when they are on annual leave: daily reporting, monitor the inbox and action the items that need to be logged in Salesforce, create Salesforce tasks for new requests, and folder the emails.

Sales Marketing & Communication

Tradeshow & Event Coordination: Support and coordinate tradeshows and events, including logistics, communication, and follow-up actions.
Data & Content Management: Effectively manage data storage and updates on SharePoint. Maintain the accuracy of sales content, ensuring all materials are up-to-date and accessible.
Marketing Collaboration: Collaborate with the Sales Operations Manager EMEA and the EMEA Marketing team to create or update marketing initiatives, collateral, and sales content, including monthly newsletters.

Multi Segment Sales Support
Provide administrative support for multi-sales segment projects and initiatives.

Work with the EMEA GSO team, hotels and clients to attain weekly/ monthly/ quarterly room night and revenue reports delivered because of GSO activities through “Non WHR” systems.

Internship Group Project: All Interns are involved in a business-critical project during their internship.

Employee Engagement Committee: All Interns support the committee in organising activities/ initiatives under 3 pillars: People, Community and Sustainability.

Abilities/ Key Competencies/ Skills

Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Customer service
Communication; written and verbal
Multi-tasking
Organisation and planning
Teamwork and ability to work autonomously
Entrepreneurial learning
Initiative taking
Energy and ambition

Experience/ Education/ Certificates

Studying towards a Hospitality Management bachelor’s degree or above.
Previous experience in a hospitality environment either in a previous internship or as a minimum, holiday work experience is an advantage.
Good knowledge of Microsoft Word, Excel and PowerPoint is required.
Fluency in written and spoken English is essential. Other language skills are an advantage.
MS Office Suite and Database Management would be helpful.
Project management skills and high affinity towards data and technology would be helpful.

Organisational Relationships

The Intern Global Sales – Group/ MICE & Specialty EMEA reports to the Director MICE & Specialist Sales EMEA.

Compensation & Benefits

£25,875 gross per annum, prorated for the duration of the internship.
25 days of holidays per annum (accrued basis).

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Manager, Development (Bogotá, D.C., Bogotá D.C., CO, N/A)

Wyndham Hotels & Resorts is now seeking a Manager, Development to join our team at WHG Colombia in Bogota, D.C., N/A.

Propósito

Es responsable del desarrollo de todas las marcas de Wyndham Hotels & Resorts en la Ciudad de México. El rol incluirá todos los aspectos del desarrollo, como la investigación de mercado, la búsqueda y selección de proyectos potenciales; supervisar el análisis del potencial de los proyectos; preparar contratos y obtener la aprobación interna.

Principales funciones y responsabilidades

Construir relaciones productivas con propietarios y franquicias, tanto nuevas como existentes con el fin de aumentar el número de habitaciones en México
Concretar transacciones y contratos para incrementar el pipeline y lograr los objetivos planteados
Identificar oportunidades potenciales de crecimiento mediante la incorporación de nuevas propiedades a nuestro portafolio
Gestionar sus viajes y gastos según el presupuesto anual y organizar sus actividades diarias
Proporcionar términos comerciales clave para todo tipo de proyecto
Ayudar a determinar el retorno de inversión en las iniciativas focalizada

Educación y experiencia

Formación universitaria o experiencia equivalente en Administración de Empresas, Economía, Finanzas, Real Estate, Ingeniería Comercial, Arquitectura, Hotelería, Turismo o carreras afines.
Experiencia comprobable en development, real estate, ventas complejas o negocios hoteleros
Experiencia en negociación comercial y firma de contratos
Conocimiento del mercado de México
Inglés avanzado

COMPANY OVERVIEW:

Job Location: WHG Colombia, Calle 70 A 4-41, Bogota, D.C., N/A N/A
Employment Status: Full-time

Employment Disclaimer

Manager, Franchise Operations - Houston, Texas (Houston, TX, US)

Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations - Houston, Texas to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

The Role

What you'll do

Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset that directly aligns with our Count on Me service culture values: Being Responsive, Being Respectful and Delivering a Great Experience
Develop trusted relationships with external customers in order to educate, motivate and influence adoption of tools and resources to elevate performance.
Execute Wyndham Hotels and Resorts initiatives, projects and related tasks.
Execute a Portfolio Management strategy that improves overall performance through consistent communication, contact and touchpoints with hotels and owners.
Analyze data to develop and execute strategies to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction with each hotel.
Drive NRG through retention and development opportunities.
Collaborate with internal stakeholders
Provide accountability to the organization through documentation, follow up and system reporting.
Achieve annual service, performance and KPI goals in order to impact WHR profitability.
Take ownership of personal and professional development.
Project a positive image and promote the value of Wyndham Hotels & Resorts
Respond to one off requests from the business that are property specific within in indicated SLA

You'll be successful if you have

Position entails exposure to interior and exterior hotel property environments inclusive of the multilevel properties, inclement weather (i.e. stairs, onsite restaurants, pool and exercise facilities, etc.)
Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary)
90% travel with flexible work schedule
Work under pressure with extended hours/days when required, in order to meet deadlines
This position requires the ability to stand and be on your feet for approximately 50% of the day
This position requires the ability to sit and drive long distances for approximately 75% of the week
Qualified candidates must be able to lift a minimum of 10 lbs.
This position requires the ability to bend, twist, squat, push/pull while inspecting properties

Required Qualifications/Experience

2 to 4 years of progressive experience in a hotel or a related field required, preferably, property and corporate management experience.
4 year college degree (Preferred)
Multi-property experience
Industry certifications (Preferred)
Proficient in Microsoft Suite (i.e. Office, Word, PowerPoint, Excel etc.)

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States, Remote, Remote, Remote 00000
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $80,000 - $90,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the DFO Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 04/30/2026.

Director, Brand Strategy Engagement (Parsippany, NJ, US)

Wyndham Hotels & Resorts is now seeking a Director, Brand Strategy Engagement to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Why Wyndham?

The Role

The Director, Brand Strategy & Engagement plays a key role within the North America Operations organization, reporting to the Vice President, Brand Strategy & Engagement. This position supports the translation of enterprise and brand strategies into actionable plans and programs that strengthen brand equity, drive owner engagement, and enhance the guest experience. The Director leads the execution of priority initiatives across the portfolio of brands, ensuring alignment, consistency, and measurable impact. Managing a team of analysts, this role balances strategic thinking with strong execution to deliver outcomes that support franchisee success, guest satisfaction and long-term brand growth.

What you'll do

Brand Value Proposition Evolution

Support the VP and brand leaders in evolving brand purpose, positioning and value proposition for both owners and guests.
Execute initiatives that strengthen brand standards, franchisee engagement and guest experience.
Partner cross-functionally with Brand, Marketing and Operations to translate strategy into actionable roadmaps and measurable results.

Hotel Engagement Programs & Platforms

Ownership of the brand standards management and waiver workflow process in Salesforce and Wyndham Community end-to-end, identifying opportunities to improve tools, processes, and user experience.
Support the engagement strategy and adoption of franchisee platforms and programs (e.g., Wyndham Community, Medallia, Housekeeping Week, Best of Awards).
Drive franchisee compliance, satisfaction, and adoption through the development & execution of data-driven campaigns, storytelling and cross-functional collaboration.
Curate owner success stories, testimonials, and best practices to promote adoption.

Owner, Guest & Competitive Research & Insights

Oversee gathering and analysis of owner, guest & competitive insights to inform strategy.
Leverage reporting tools & research to create presentations that translate data into clear, actionable insights for leadership and franchisees.
Monitor competitive performance to identify opportunities for improvement and growth.

Franchisee Awards, Recognition & Events

Lead execution of franchisee recognition and award initiatives, including Wyndham Global Conference, regional meetings, and Best of Awards.
Ensure high-quality delivery, compelling storytelling, and alignment with brand goals.
Partner with cross-functional teams to support logistics, content, and communications that celebrate franchisee success.

Team Management, Talent Development & Oversight

Manage and develop a team of analysts, ensuring clear priorities, balanced workloads, and accountability.
Review and ensure quality, accuracy, and timeliness of team deliverables.
Foster a collaborative, curious, and continuous improvement mindset.

You'll be successful if you have

Strategic Execution: Ability to translate brand and business goals into clear, actionable, plans.
Brand Management Expertise: Strong understanding of brand positioning, experience design, and owner value creation.
Analytical & Research Acumen: Ability to synthesize data and insights into recommendations.
Cross-Functional Collaboration: Ability to influence and align stakeholders across functions.
Communication & Presentation: Excellent written, verbal, and visual storytelling skills; comfortable presenting to senior leadership.
Organizational Agility: Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
Leadership & People Development: Experience managing teams, setting priorities, and developing talent.
Change Management & Influence: Ability to support alignment and adoption in a matrixed organization.

Required Qualifications/Experience

Bachelor’s degree in Marketing, Strategy, Communications, Business or related field required.
MBA or Master’s degree in Brand Management, Strategy or Organizational Leadership strongly preferred.
6–10 years of progressive experience in brand strategy, brand management, consulting, or related strategic roles.
2–4 years of people leadership experience, including leading high-visibility, cross-functional initiatives.
Proven ability to translate enterprise strategy into scalable, executable programs across diverse stakeholders.
Experience within a franchise or hospitality environment preferred.
Advanced proficiency in PowerPoint and Excel; experience with BI/reporting tools such as Tableau and Salesforce required.
Certified Brand Strategist or relevant brand/experience design certification preferred.
Project Management Professional (PMP) or equivalent project management certification preferred.

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $150,000 - $155,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 20% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.692 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 05/01/2026.

Sr. Manager, Finance LATAMC (Buenos Aires, AR, C1006ACT)

Wyndham Hotels & Resorts is now seeking a Sr. Manager, Finance LATAMC to join our team at WHR Argentina in Buenos Aires, Argentina.

Propósito

Liderar y coordinar la gestión financiera, contable y administrativa de las operaciones corporativas y de hoteles franquiciados y gerenciados en LATAMC, asegurando el cumplimiento de normativas locales y corporativas (US GAAP), la calidad y oportunidad de los reportes financieros y la eficiencia de los procesos administrativos.

Actuar como referente regional de Finanzas, aportando una mirada estratégica al negocio, impulsando la estandarización de prácticas, el fortalecimiento del control interno, la mejora continua de procesos y el soporte financiero necesario para la toma de decisiones y el crecimiento sostenible de la región.

Principales funciones y responsabilidades

Gestión Financiera y Contable

Liderar la preparación, revisión y consolidación de Estados Financieros bajo normas locales y US GAAP, asegurando consistencia, calidad y cumplimiento de políticas corporativas y regulatorias
Asegurar el cumplimiento de cierres mensuales, reportes corporativos y entregables financieros, actuando como punto de control y escalamiento regional
Supervisar y fortalecer los procesos de registro contable, impuestos, pagos, cobranzas y nómina de las entidades corporativas LATAMC, garantizando eficiencia operativa y control

Administración, Control Interno y Procesos

Liderar los circuitos administrativos regionales, impulsando estandarización, control y mejora continua
Identificar e implementar oportunidades de optimización financiera y eficiencia administrativa en hoteles gerenciados y franquiciados, en coordinación con Operaciones
Coordinar procesos de auditoría interna y externa, actuando como referente regional frente a Auditoría US y auditores locales

Liderazgo y Gestión de Equipos

Liderar, desarrollar y evaluar a los equipos a cargo, promoviendo altos estándares de desempeño, accountability y desarrollo profesional
Asegurar la correcta planificación de recursos, continuidad operativa y desarrollo de talento dentro del área
Relación con Stakeholders y Soporte al Negocio
Brindar soporte financiero estratégico a liderazgo regional, hoteles y áreas corporativas, facilitando la toma de decisiones del negocio
Participar activamente en iniciativas regionales de crecimiento, control de costos, eficiencia operativa y fortalecimiento del gobierno financiero

Educación y experiencia

Contador Público / Administración de Empresas / Finanzas
Experiencia mínima de 5 a 7 años en posiciones financieras/contables con liderazgo de equipos
Sólido conocimiento de US GAAP y normas contables locales
Experiencia en entornos corporativos, regionales y/o multi-unidad (hotelería deseable)
Experiencia en actividades de cobranzas y recuperación de deudas (como elemento diferencial)
Interacción con matrices internacionales y equipos corporativos
Manejo de ERP (Oracle, BAS, Sales Force u otros) y Excel avanzado
Inglés avanzado (excluyente)

COMPANY OVERVIEW:

Job Location: WHR Argentina, Maipu 1300 piso 18, Buenos Aires, Argentina C1006ACT
Employment Status: Full-time

Employment Disclaimer

Sr. Analyst, Talent and Learning Solutions LATAMC (Buenos Aires, AR, C1006ACT)

Wyndham Hotels & Resorts is now seeking a Sr. Analyst, Talent and Learning Solutions LATAMC to join our team at WHR Argentina in Buenos Aires, Argentina.

Propósito

El rol tiene como objetivo Impulsar el crecimiento de Talento Wyndham y Training by Wyndham mediante la identificación de oportunidades comerciales, generación de prospectos y ejecución operativa de los servicios, contribuyendo a la expansión de ingresos ancillaries en la región. Combina análisis, desarrollo comercial y ejecución operativa, participando activamente en la prospección, contacto inicial con hoteles franquiciados, armado de propuestas y seguimiento de oportunidades, así como en la coordinación de procesos de reclutamiento y capacitación una vez confirmados los servicios.

Principales funciones y responsabilidades

Identificar y analizar oportunidades comerciales en la región (mapeo de hoteles, necesidades, prioridades del negocio)
Generar prospectos y leads; realizar contacto inicial con hoteles
Elaborar propuestas comerciales, cotizaciones y materiales de presentación
Realizar seguimiento activo del pipeline comercial y coordinar próximos pasos hasta la instancia de negociación/cierre (liderada por Manager)
Ejecutar y coordinar procesos de Talento Wyndham post-firma (reclutamiento, screening, coordinación de entrevistas, seguimiento)
Coordinar la preparación y adaptación de contenidos y capacitaciones del menú de Training by Wyndham junto a RRHH corporativo y equipos expertos
Seguimiento operativo del servicio, experiencia del hotel, coordinación de facturación y reporting

Educación y experiencia

Formación universitaria o experiencia equivalente en Recursos Humanos, Administración de Empresas, Psicología, Relaciones Públicas, Hotelería, Turismo o carreras afines.
Experiencia previa en consultoras, servicios profesionales o RRHH con múltiples clientes
Experiencia mínima de 2 años en reclutamiento, capacitación y desarrollo organizacional, preferentemente en el sector hotelero o de servicios
Experiencia en venta consultiva, gestión de servicios o roles con interacción comercial (muy valorado)
Experiencia en coordinación de capacitaciones, programas de desarrollo o procesos de onboarding (deseable)
Habilidades de comunicación y negociación
Idioma inglés avanzado (oral y escrito) – Portugues intermedio (deseable)
Manejo de paquete office, herramientas digitales y plataformas de reclutamiento

COMPANY OVERVIEW:

Job Location: WHR Argentina, Maipu 1300 piso 18, Buenos Aires, Argentina C1006ACT
Employment Status: Full-time

Employment Disclaimer

Counsel (Parsippany, NJ, US)

Wyndham Hotels & Resorts is now seeking a Counsel to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Why Wyndham?

The Role

As Counsel at Wyndham Hotels & Resorts, you will play a critical role in prosecuting and defending actions on behalf of the Company as they relate to franchise or former franchise relationships. This position will provide legal advice and management of pre-litigation and litigation disputes between the Company and its existing and former franchisees in the U.S. and Canada.

What you'll do

Such legal advice and management generally shall include:

Pre-litigation negotiations with former and current franchisees for the recovery of AR, LDs, promissory notes and Development Advance Funds, as well as the de-identification of the hotel from its current or former affiliation with one of the Company’s hotel brands;
Management of any bankruptcy proceedings involving the Company that relate to a franchisee or former franchisee;
Management of third party legal claims and litigation defense matters;
Responding to subpoenas served on the Company;
Facilitation of responses to escalated hotel guest complaints;
General counseling on franchise-related legal issues;
Facilitation of Information Management relating to the Company, including but not limited to e-discovery;
Other assignments and responsibilities at the direction of the General Counsel and Senior Vice President -Legal responsible for litigation;
The position would require, as needed, assistance with trial preparation and participation as the Corporate Representative at mediations, arbitrations, depositions and trials where the Company is a plaintiff or a defendant.

You'll be successful if you have

Excellent writing and oral communication skills and attention to detail.
Ability to think independently and make sound decisions without long contemplation or research.
Strong analytical and drafting skills, with experience drafting agreements reflecting negotiated resolutions.
Ability to promptly and effectively respond to questions and concerns from senior management, clients, and customers and explain litigation and bankruptcy related issues in plain English.
Ability to define problems, collect relevant information, establish facts, draw valid conclusions and exercise sound discretion and judgment in making decisions and performing duties.
Self-starter; ability to multi-task and handle large volumes of work.
Demonstrated ability to influence individuals outside direct reporting relationships.

Required Qualifications/Experience

Law degree.
Admission to NJ Bar or ability to obtain NJ in-house counsel license.
A minimum of 4 years of relevant experience in a law firm or in house at a large company.
Strong drafting and counseling foundation.
Experience in the franchise industry preferred.
Experience in the hospitality industry preferred.

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $150,000 - $160,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 06/01/2026.

Manager, Global Sales (Bela Vista, São Paulo, BR, 01310-100)

Wyndham Hotels & Resorts is now seeking a Manager, Global Sales to join our team at WHR Brazil in Sao Paulo, Sao Paulo.

Propósito

Como membro da equipe de Vendas Globais do GSO, o Manager, Global Sales (Leisure & Indirect Sales) administrará um portfólio de contas globais do segmento mencionado e outros relacionados a vendas não corporativas (companhias aéreas, séries/seriados, grupos de leisure, entre outros), tendo como principal objetivo alcançar as metas especificamente definidas em relação à contribuição para os hotéis da WHR.

Desempenhará um papel proativo no desenvolvimento de suas contas em termos de relacionamento, comunicação e engajamento, sendo o principal ponto de contato de vendas para aumentar sua produção e o crescimento do market share da oferta da WHR na LATAMC e em nível global.

Neste papel, será o líder do portfólio previamente atribuído e, de forma estratégica, se posicionará frente aos hotéis da WHR como líder da conta, devendo contribuir para os resultados dos hotéis, criando valor e impulsionando as vendas gerais do GSO da região.

Principales funciones y responsabilidades

Desenvolver 100% do portfólio atribuído dos segmentos Leisure e Vendas Indiretas
Gerenciar e apoiar a equipe de distribuição, compreendendo o ecossistema de conectividade para aumentar as vendas do segmento na região com os canais e conectores (Omnibees, Hyperguest, SiteMinder, outros)
Maximizar as propriedades focadas no segmento de Leisure e gerar grupos relacionados aos seus segmentos com uma conversão ideal de 30% das oportunidades
Identificar oportunidades no segmento de companhias aéreas, principalmente aquelas com poder de decisão na região, e atuar como interlocutor com a equipe global dos diferentes hubs focados nesse segmento aéreo
Gerenciar o orçamento atribuído para gerar retorno das ações planejadas (workshops, visitas a hotéis, PR, feiras)
Planejar uma rotina que inclua videochamadas, visitas presenciais, workshops e todas as oportunidades de gerar conteúdo de interesse para os segmentos atribuídos
Ponto focal de representação da WHR para as contas e a região atribuída
Outras atividades relacionadas à gestão de vendas
Gerar relatórios mensais de gestão de acordo com os entregáveis alinhados com o GSO LATAMC
Apoiar a direção com relatórios, planos de ação e projetos conforme as atribuições designadas
Maximizar todas as ferramentas de vendas da WHR para a gestão comercial
Coordenar suporte com seus pares durante licenças ou férias e atender às necessidades desse portfólio
Outras atividades relacionadas a relatórios e suporte de vendas

Educación y experiencia

Graduação em Administração de Empresas ou áreas afins
Tecnólogo em Hotelaria
Experiência mínima de 3 anos em hotéis, na área de vendas, preferencialmente em equipes de vendas globais
Conhecimento em Sistema de Gestão Hoteleira (PMS), idealmente Opera
Nível de inglês avançado – português desejável, não obrigatório
Conhecimento do Pacote Office em nível intermediário
Cvent e Salesforce.com serão considerados um diferencial
Conhecimento em distribuição e conectividade

COMPANY OVERVIEW:

Job Location: WHR Brazil, Av. Paulista, 2537 – sala 3 – 103, Sao Paulo, Sao Paulo 01310-100
Employment Status: Full-time

Employment Disclaimer

Counsel (Parsippany, NJ, US)

Wyndham Hotels & Resorts is now seeking a Counsel to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Why Wyndham?

The Role

What you'll do

Such legal advice and management generally shall include:

Pre-litigation negotiations with former and current franchisees for the recovery of AR, LDs, promissory notes and Development Advance Funds, as well as the de-identification of the hotel from its current or former affiliation with one of the Company’s hotel brands;
Management of any bankruptcy proceedings involving the Company that relate to a franchisee or former franchisee;
Management of third party legal claims and litigation defense matters;
Responding to subpoenas served on the Company;
Facilitation of responses to escalated hotel guest complaints;
General counseling on franchise-related legal issues;
Facilitation of Information Management relating to the Company, including but not limited to e-discovery;
Other assignments and responsibilities at the direction of the General Counsel and Senior Vice President -Legal responsible for litigation.
The position would require, as needed, assistance with trial preparation and participation as the Corporate Representative at mediations, arbitrations, depositions and trials where the Company is a plaintiff or a defendant.

You'll be successful if you have

Excellent writing and oral communication skills and attention to detail.
Ability to think independently and make sound decisions without long contemplation or research.
Strong analytical and drafting skills, with experience drafting agreements reflecting negotiated resolutions.
Ability to promptly and effectively respond to questions and concerns from senior management, clients, and customers and explain litigation and bankruptcy related issues in plain English.
Ability to define problems, collect relevant information, establish facts, draw valid conclusions and exercise sound discretion and judgment in making decisions and performing duties.
Self-starter; ability to multi-task and handle large volumes of work.
Demonstrated ability to influence individuals outside direct reporting relationships.

Required Qualifications/Experience

Law degree.
Admission to NJ Bar or ability to obtain NJ in-house counsel license.
A minimum of 4 years of relevant experience in a law firm or in house at a large company.
Strong drafting and counseling foundation.
Experience in the franchise industry preferred.
Experience in the hospitality industry preferred.

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $150,000 - $160,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 06/01/2026.

Account Director (Remote, US)

Wyndham Hotels & Resorts is now seeking a Account Director to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

The Role

The Account Director will serve as the primary point of contact and subject matter expert (SME) for all Government-related programs and initiatives across Wyndham Hotels & Resorts, supporting owners, brands, management companies, and hotel teams across the portfolio. This position requires deep knowledge of federal travel programs, government procurement processes, compliance requirements, and travel management company (TMC) dynamics.
Success in this role requires the ability to effectively navigate complex, regulated environments, anticipate policy and funding shifts, and proactively position Wyndham to capture share across federal agencies, departments, contractors, and affiliated organizations. The Account Director must translate market intelligence and evolving government travel trends into strategic account plans that drive measurable revenue growth, strengthen program participation, and expand Wyndham’s presence within the Government travel segment.

What you'll do

Sales Execution:

Develop and execute strategic account plans for large corporate accounts. This includes setting specific time-bound business goals, identifying potential areas of opportunity, and developing an action plan to drive sales activity
Contributes to increasing managed accounts within Infrastructure and Government segments.
Understands the Infrastructure and Government account sales models in addition to Wyndham's chain scales, properties and quality levels to ensure end customer / property fit
Lead strategy and execution for Government segment accounts, including federal agencies, third parties, and associated travel management companies
Drive participation and share growth within Preferred programs by aligning hotel partners with compliance requirements and business case expectations
Translate evolving government travel policies, budget changes, and agency priorities into actionable sales strategies
Identify and activate opportunities beyond transient travel, including meetings, project-based travel, and infrastructure-related demand to offset market headwinds
Build and execute account plans that reflect long sales cycles, contract structures, and programmatic constraints unique to government business

Partnerships & Collaboration:

Partner with Sales Operations, Sales Development, Sales Specialists, and Marketing as required to drive sales execution
Proactively work with Wyndham Corporate account teams to plan and help increase Government and Infrastructure sales volume within new and existing Wyndham customers
Serve as the primary liaison between Wyndham, government program administrators, and key TMC partners to ensure alignment on program participation and performance
Collaborate cross-functionally with Sales Ops, RFP teams, and BI to ensure accuracy in program submissions, rate loading, and reporting tied to government accounts
Partner with hotel owners and operators to educate, influence, and secure participation in government programs, ensuring alignment with compliance and revenue expectations
Leverage internal and external insights (policy updates, TMC shifts, agency changes) to guide strategic decision-making across the segment

Customer Enablement:

Actively measures customer development against stated goals and objectives
Serve as a key point of contact for managing the day to day needs of key Government and Infrastructure account customers in partnership with internal Wyndham teams
Act as a trusted advisor to government customers and partners by providing guidance on program participation, travel compliance, and supplier alignment
Proactively communicate changes in program requirements, deadlines, and policies to both customers and internal stakeholders
Ensure consistent follow-through and execution across all customer touchpoints, maintaining a high standard of professionalism in regulated environments

You'll be successful if you have

Solution Selling:

Expert understanding of Wyndham strengths and offerings; ability to articulate the vision from customer perspective.
High ability to sell value, align and motivate internal and Government and/or Infrastructure organizations’ teams to drive win-win solutions.
A self-starter, exhibiting initiative, confidence, professionalism, and good judgement; results-oriented.
Ability to position Wyndham’s value within the constraints of government procurement frameworks, balancing compliance requirements with commercial outcomes.

Business Acumen:

Familiarity and knowledge of Infrastructure and Government/Unions organizations’ travel dynamics; understanding of assigned accounts’ business models.
Ability to review market conditions and advise customers of opportunities and collaborate on a strategy/ sales development plans.
Analytical skills to understand reports and trends.
Understanding of metrics and goals and how to create reporting to gage success of projects.
Deep understanding of government travel ecosystem, including federal agencies, contractors, TMC structures, and mandated travel programs.
Ability to assess and respond to macro factors impacting government travel (e.g., budget cycles, policy changes, shutdown risks, geopolitical influences).
Skilled in identifying strategic pivots to offset declines in federal travel demand, including expansion into adjacent segments such as infrastructure and project-based travel.

Technical Acumen:

Deep knowledge of the hospitality and Infrastructure and/or Government/Unions industries, including awareness of relevant policy announcements and industry trends.
Ability to effectively lead complex sales cycles end-to-end.
Strong technical skills including the usage of Salesforce.com, CVENT and Microsoft office.
Proficiency in managing government RFP processes, including Cvent Transient submissions, compliance documentation, and Salesforce tracking.
Strong command of reporting tools to analyze program performance, identify gaps, and inform strategy.
Ability to maintain high standards of CRM accuracy and data integrity in support of program compliance and reporting requirements.

Government Segment Acumen:

Operate with a strategic, forward-looking mindset—moving beyond reactive execution to proactive market leadership.
Demonstrate ownership of segment performance, including accountability for both participation metrics and revenue outcomes.
Exhibit strong executive presence and the ability to influence both internal stakeholders and external partners.
Consistently translate activity into outcomes, with a focus on quality of engagement.

Required Qualifications/Experience

Bachelors degree required.
Minimum 6 years previous working experience, including at least 3 years sales experience.
Experience handling a $25M+ quota target.
Consultative selling skills.
Significant sales experience with a heavy focus in Government segment and other industries: i.e. Infrastructure, Energy/Utilities, Oil/Gas/Chemicals, Transportation, and/or Unions.
Experience with account plans and sales forecasting.
Demonstrated experience managing government, quasi-government, or public sector accounts, including familiarity with federal travel programs and/or government procurement processes.
Proven ability to navigate complex, multi-stakeholder environments including TMCs, agency buyers, and contracted suppliers.
Experience influencing participation in structured programs (RFPs, mandated travel programs, or compliance-driven initiatives).
Track record of converting strategic relationships into measurable revenue growth within regulated or policy-driven environments.
Ability to interpret and act on government policy changes, funding shifts, and travel restrictions that impact demand.

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States, Remote, Remote, Remote 00000
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $105,000 - $130,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Global Sales Incentive Plan with a 25% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.692 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 05/08/2026.

Paid Media Specialist EMEA (London, GB, W6 8DA)

Wyndham Hotels & Resorts is now seeking a Paid Media Specialist EMEA to join our team in London, United Kingdom.

Job Summary

Reporting to the Ecommerce Manager EMEA, you will assist in the day-to-day management and optimisation of paid digital marketing campaigns, including but not limited to Paid Search, Meta Search, and Paid Social Advertising. Campaigns are executed by external agencies and you will be responsible for day to day briefing of agencies, sharing of vital assets, upkeep of campaign planning documents and analysis of results. As a Paid Media Specialist EMEA, you will serve as the subject matter expert for paid media channels and owner of both regular and ad hoc paid media reports to internal and external audiences.

Successful candidates will be required to provide evidence of the ability to work legally in the United Kingdom.

Responsibilities

Paid Media Campaign Execution

Develop, execute, and optimise paid media plans from conception to launch across multiple channels including Paid Search, Metasearch, Facebook, Instagram, YouTube, LinkedIn and more.
Work closely with the creative team to design compelling ad creatives and copy tailored to different brands and regions.
Oversee ongoing technical and content support for paid media initiatives, ensuring seamless collaboration between agency partners and internal teams.
Manage agency relationships effectively to ensure high-quality deliverables, including ad creative enhancements and thorough research on keywords, ad copy and audience segmentation for regional and targeted campaigns.
Continuously monitor campaign performance, support budget management and conduct ongoing optimisation of paid media channels, user experience (UX), ad creatives/ copy and targeting strategies to drive engagement and improve conversion rates.

Headquarters Alignment

Align with counterparts in HQ paid media team to ensure execution is in line with global standards.
Ensure EMEA benefits from HQ initiatives that could be extended in other markets.

Hotel/ Client Relationship Management

Provide support to key clients on paid media performance, including bespoke reports and insights.
Providing guidance to hotels on best practices for paid media, including effective ways of working and aligning efforts with the brand’s strategies and standards.

Performance Data & Reporting

Track and analyse key paid campaign KPIs with Adobe Analytics and other digital measurement tools.
Identify areas for improvement and provide recommendations to increase awareness and direct bookings to the brand website.
Create a paid performance template of core website(s) KPI’s including targets vs actuals.

Complexity

The activities of the Paid Media Specialist EMEA will have an impact on the company’s commercial success, particularly in relation to the key objective of increasing direct contribution through paid digital media channels. The role requires a proactive approach with a combination of regular daily tasks, large complex projects, collaboration with headquarters teams, communication with key franchisee contacts and managing 3rd party agencies. The role is highly analytical with a requirement for proficiency in data management.

Scope/ Financial Responsibility

This role does not require the management of a budget or cost centre.

Abilities/ Key Competencies/ Skills

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts Count on Me! Service Culture to be responsive, respectful and deliver a great experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind; Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Analytics orientation – able to interpret data to define direction, key drivers and objectives.
Financial acumen – able to set forecasts and budgets to drive financial performance.
Cultural awareness – able to navigate different cultural environments, anticipate differences.
Communication – strong interpersonal skills and able to communicate in writing, verbally and present throughout all levels of the organisation and externally.
Resolution focus – results-oriented with the drive and tenacity to deliver as well as to overcome potential obstacles with positivity and maintaining motivation.
Autonomy – able to prioritise high-return opportunities and multi-task without intervention.
Flexibility – copes well with a changing landscape and shows drive, initiative, creativity and problem solving, adjusting course when necessary.
Relationships building – easily builds trust and credibility with clients, colleagues and key stakeholders.
Structured – able to establish and build processes and systems that sustain change and enhancement, and keep projects on track and deliver within specified timelines.
Innovation – comfortable in trying new procedure and approaches, and taking calculated risks to ‘test and learn’.
Customer orientation – maintains sight of the customer perspective and strives for results which drive the value proposition.

Experience/ Certificates/ Education

Qualified to degree level or beyond ideally within a marketing, hospitality or related discipline.
Previous experience in a Digital Marketing or Paid Media Campaign Management role is essential, ideally within a Hotel or Travel environment.
Experience managing paid media campaigns is essential (Google Ads, Meta, Facebook/ Instagram or similar platforms).
Strong understanding of PPC, Meta Search, retargeting and programmatic advertising.
Proficiency with analytics tools (Google Analytics, Adobe, Insight, etc.).
Exceptional analytical skills and attention to detail, able to analyse website performance.
Strong proficiency with Microsoft Word, Excel and PowerPoint.
Experience working across multiple brands and markets
Fluency in spoken and written English is essential; the ability to write and speak German, Turkish or Arabic is an advantage.

COMPANY OVERVIEW:

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London W6 8DA
Employment Status: Full-time

Employment Disclaimer

Manager, Remote Sales Support (Remote, US)

Wyndham Hotels & Resorts is now seeking a Manager, Remote Sales Support to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

The Role

The Manager, Remote Sales Support will be responsible for driving topline results among their assigned hotels by developing and implementing clear and measurable go-to-market sales initiatives.

What you'll do

This position supports the adoption of WHR derived programs, Global Sales strategies, Global account connectivity and lead the adoption, use, and continued support of assigned hotel revenue generating platforms and resources. In addition the Manager, Remote Sales Support will develop a strategic road map individualized to each assigned hotel to be utilized by the Franchisees and hotel associates. The Manager, Remote Sales Support will establish bi-weekly touchpoints that in combination will provide direction on how they are planning to leverage WHR’s vast set of resources. This role requires 10% travel to franchise locations.

You'll be successful if you have

Revenue focus.
Strong account management skills.
Ability to multi-task and manage competing priorities while on tight deadlines.
Effectively work with multiple levels of leadership cross-functionally to achieve results.
Problem solving skills.
Strong attention to detail.
Strong relationship management skills.
Capable of working independently.
Excel and power point skills.
Ability to achieve targeted booked revenue.

Required Qualifications/Experience

Bachelor’s degree preferred.
Minimum of 2-5 years’ sales experience in a mid-scale hotel required.
Multi property experience with Franchise mid-scale hotels or Management Company with mid-scale brands, preferred.
Strong project, organizational and time management skills.
Ability to use independent judgment and makes decisions.
Excellent written and oral communication and interpersonal skills.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.).
Ability to work remote and stay focused.

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States, Remote, Remote, Remote 00000
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $70,000-$80,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Remote Sales Support Sales Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 05/31/2026.

Senior Product Manager, Digital (Remote, US)

Wyndham Hotels & Resorts is now seeking a Senior Product Manager, Digital to join our team at the Remote in the United States location in Remote, Remote.

Why Wyndham?

The Role

This hands-on Senior Product Manager, Digital is responsible for leading & delivering key portfolio initiatives to meet business objectives for digital platforms for Wyndham Hotels & Resorts 23+ brands to continuously optimize the digital value proposition for our franchisees & guests, with the objective of driving conversion through effective shopping funnel engagement as well as enabling loyalty experiences to drive repeat bookings. As part of this effort, this role will support owner needs and priorities, understand & address guest friction points as well as serve as the primary point of contact for engaging and communicating with stakeholders and senior leadership on related initiatives, opportunities, status, risk and mitigation strategies. This role will also serve as the Product lead for Digital Production Support ensuring franchisee & guest impacting issues are prioritized & resolved in a timely & effective manner.

The ideal candidate will have experience in consumer-facing brand websites and mobile apps with a focus on booking journeys, personalization, and loyalty experiences, leveraging data analytics, customer feedback, marketing insights, and competitive research to develop problem statements & hypotheses to enable informed decisions for product enhancements and defect prioritization to solve guest and owner problems. The candidate will also have experience with AI-powered travel products that provide enhanced search capabilities for hotel portfolio discoverability, personalization and booking

What you'll do

Serve as Product lead for new initiatives including project inception documentation by developing problem statements & hypotheses leveraging qualitative & quantitative insights to inform Product direction on friction points & enhancement opportunities
Serve as Product lead for launching and scaling AI-assisted search and book capabilities, ensuring feature prioritization and guest experience aligning with business goals, user needs and best practices.
Within an Agile model, conduct User Story development & grooming, in collaboration with key stakeholders, Digital & cross-functional teams ensuring all business requirements are compliant with standards, accurately captured, traceable, tested and deployed
Project management support for release planning, on-boarding project managers, guidance for project objectives, plan milestone development and operating standards for defect triage and escalations
QA support including regression scope & process review, guidance for continuous improvement and RCA review for defect leakage into UAT and production
Oversee and execute user acceptance testing and provide direction and leadership to cross-functional teams during defect triage to ensure testing is executed in an effective & timely manner, business requirements are met, and a quality deliverable is achieved
Plans, coordinates and supports business objectives & operational dependencies and criteria for go-to-market success
Evaluate, triage, and prioritize customer impacting production issues & defects and manage resolution through collaborative partnership with product managers, technology & operations teams, and stakeholders. Collaborate with teams as required on escalated P1 & P2 production incidents to ensure timely and effective resolution.
Collaborate closely with business and international stakeholders and partners on requirements, priorities & objectives including Creative, Analytics, Optimization, Digital Ops, QA, RMO, DevOps, Franchise Ops, Revenue Strategy, Brand Marketing, Loyalty, Legal, PMO as well as leads and provides direction, coordination & alignment across external delivery vendors.

You'll be successful if you have

Leading cross-functional teams in a Product capacity, advocating customer needs driving optimized, frictionless digital experiences, with a view of cross-platform journey optimization. Utilize Design Thinking principles and solid Product Management practices to identify and deliver on user needs. Develop problem statements and hypotheses, along with qualitative and quantitative insights to drive a user-centered focus for digital products.
Function as the primary Product Owner within the Agile product development process managing performance and health of digital platforms, with key areas of focus being the member Loyalty experiences and booking journeys.
Ability to partner with other product managers, technology, delivery & operations teams, and key stakeholders to execute on the product life cycle from ideation through launch for various best-in-breed digital experience enhancements, new feature rollouts, as well as enterprise initiatives.
Experience managing backlog readiness, gather and document comprehensive business requirements and create detailed user stories, coordinate cross-functional alignment, participate in scrum ceremonies, conduct user acceptance testing, triage and prioritize defects, develop release notes, and participate in launch activities.
Serve as the primary customer advocate during user acceptance testing and quality assurance activities to verify all enhancements and defect fixes are functioning properly, to deliver customer satisfaction, driving higher conversion and revenue for WHG.

Required Qualifications/Experience

Experience/Certificates/Education

BA/BS in Computer Science, IT or Business required
4+ years of product management experience, ideally in transactional websites with solid knowledge of shopping/retail functionality and API connectivity
4+ years of experience working with functional or technical teams
4+ years of experience with software testing and Quality Assurance
4+ years of experience with third party integrations and management of technology vendors
Experience working in Agile software development working practices
Experience working in production support environment and driving best practices
Experience working with AI-powered travel products to launch & scale conversational experiences
Understanding of web and mobile technologies and the innate curiosity and desire to learn more
Experience with Content Management Systems such as Adobe Experience Manager a plus
Must be able to speak and write in English fluently

Behavioral Competencies

Must be results-driven, proactive, and focused on aligning action to ensure delivery
Possesses the ability to view experiences from a customer perspective and make recommendations/callouts for optimization
Keen prioritization/adaptation skills; ability to shift focus as business needs dictate
Relationship/people skills; ability to establish, strengthen and nurture productive relationships with internal and external stakeholders
Strong presentation and communication skills (verbal and written)
Passion for travel

Functional Competencies

Experience in testing and supporting responsive web applications with a mobile-first mindset
Extremely detail-oriented, possessing the ability to think outside of the box
Proficiency in authoring Status Reports, Release Notes and Business Requirements Documentation
Experience in JIRA and related product management tools
Knowledge of and experience in working with APIs
Some technical familiarity with HTML, JavaScript and CSS preferred
Knowledge of AEM or other CMS
Knowledge of fundamental principles of information architecture and globalization
Familiarity with Accessibility and Compliance standards
Ability to work with remote and third-party teams

Company Overview

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Job Location: Remote in the United States, Remote, Remote, Remote 00000
Employment Status: Full-time

Compensation & Benefits

For U.S. based positions only, the expected pay range for this position is $145,000 - $160,000 annually.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 15% annual target, subject to the terms of the Plan.

Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

We are accepting applications for this position through 04/08/2026.