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Account Receivable - Ramada Encore Muscat

Location: 

12785, Muscat, OM

Property Name:  Ramada Encore Muscat
Req Id:  7761

Wyndham Hotels & Resorts is now seeking an Account Receivable to join our team at the Ramada Encore Muscat location in Oman.

Job Summary

The role holder will contribute to the performance of the hotel by facilitating the proper review, timely processing and communications of all guests billing and the collection thereof, in accordance with the Wyndham Hotels & Resorts policies and procedures

KEY RESPONSIBILITIES
Main Duties
  • Assist the sales effort in establishing customer credit in accordance with Wyndham’s ’s policies and procedures, to include but not limited to the application process, reference checks, credit limits, direct bill listing, deposit requirements and other credit related activities.
  • Provide customers with accurate and timely invoices, statements and schedules.
  • Respond effectively to customer inquiries in a timely fashion.  Communicate all issues and/or disputes to operating departments and supervisor.
  • Maintain an efficient collection process to include an organized filing and tracing system, issue demand letters, monitor returned checks and chargebacks, perform collection calls and prepare bad debt write-offs.
  • Ensure proper internal control by monitoring the guest ledger, advance deposit ledger and any other related subsidiary ledgers.
Other Duties
  • Implement credit training in operating department to include proper credit card, cash and check acceptance, limits and approval for direct bill listing.
  • Monitor and prepare financial reports in accordance with Wyndham’s requirements meeting various due dates; i.e., month end aging reports, weekly aging transmission to the Corporate Office, etc.
  • Attend and contribute to periodic meetings (pre-convention, credit, etc.) to maintain favorable working relationships between employees to improve morale, productivity and efficiency.
  • Keep supervisor informed of any unusual events and/or deviations of policies or procedures.
  • Ensure overall guest satisfaction.
Human Resources
  • Ensure 100% compliance with all mandatory training for your department;
  • Support WeCom with quarterly People, Community and Sustainability engagement events
Communication
  • Share all relevant information with your line manager in 121’s
SKILLS & COMPETENCIES
  • Customer driven
  • Be able to work under pressure
  • Great organizational plan skills
  • Good Knowledge of all hospitality systems
  • Good communication skills 

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience.

EXPERIENCE, CERTIFICATION & EDUCATION
  • A minimum of 1/2 years in a similar role in same role in 4/5 star hotel
  • knowledge of relevant accounting software
  • A Diploma in Finance field
  • knowledge of accounts receivable
  • knowledge of general accounting procedures

 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Ramada Encore Muscat, Sultan Qaboos Street, Plot 435/26, Block 38NW, Way No. 4011, Building No 847, Muscat 130, Muscat, N/A  N/A
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.