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Room Attendant - Wyndham Garden Muscat

Location: 

12785, Muscat, OM

Property Name:  Wyndham Garden Muscat
Req Id:  7840

Wyndham Hotels & Resorts is now seeking a Room Attendant to join our team at the Wyndham Garden Muscat location in Oman.

Job Summary

<span style="font-family: "Calibri",sans-serif;">The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. He/she will perform routine duties and servicing guest rooms and bathroom and common areas of the hotel.

KEY RESPONSIBILITIES
Main Duties
  • <span style="font-family: "Calibri",sans-serif;">Thoroughly cleans guestrooms according to the hotel/brand standards
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Completes all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for.
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Removes all trash and dirty linen from guestrooms and hallways
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Keeps all hallways, public areas and closets clean, neat and vacuumed.
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Replenishes guestroom, bath supplies and amenities according to the operational standards
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Ensures security of guest rooms and privacy of guests
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, tec.) as required
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Restocks housekeeping cleaning carts for next day’s use
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Replenishes chemical bottles.
Other Duties
  • <span style="font-family: "Calibri",sans-serif;">Report all missing items from room (e.g. Irons/hair dryers, etc.) to the Housekeeping supervisors/Assistant housekeeping supervisors.
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Report any maintenance repairs immediately to the housekeeping supervisors.
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Handles items for ‘lost and found’ according to the hotel policies.
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Is responsible for following the standard operating procedures
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Ensures overall guest satisfactions.
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Complies with the Hotel’s code of conduct.
Human Resources
  • <span style="font-family: "Calibri",sans-serif;">Ensure 100% compliance with all mandatory training for your department;
  • <span style="font-family: "Calibri",sans-serif;">Support WeCom with quarterly People, Community and Sustainability engagement events
Communication
  • <span style="font-family: "Calibri",sans-serif;">Share all relevant information with your line manager in 121’s
SKILLS & COMPETENCIES
  • <span style="font-family: "Calibri",sans-serif;">Ability to follow instruction
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Detail oriented
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Professional attitude is required
  • <span style="font-family: "Calibri",sans-serif;"><span style="font-family: "Calibri",sans-serif;">Ability to work independently<span style="font-family: "Calibri",sans-serif;"> 

<span style="font-family: "Calibri",sans-serif;">Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience.

EXPERIENCE, CERTIFICATION & EDUCATION
  • <span style="font-family: "Calibri",sans-serif;">Ideally 1- 2 years in similar role in the hospitality industry
  • <span style="font-family: "Calibri",sans-serif;">Fluent English language skills written and spoken, Arabic is a plus

 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Wyndham Garden Muscat, Plot 41, Al Khuwair, Muscat, N/A  N/A
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.