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Sales & Marketing Executive - Ramada Encore Muscat


Muscat, Muscat, OM

Property Name:  Ramada Encore Muscat
Req Id:  8377

Ramada Encore Muscat is now seeking a Sales & Marketing Executive to join our team  in Muscat, Oman.

Job Summary

The role holder will contribute to the performance of the hotel by facilitating the skills he /she has acquired through past experiences in the Sales & Marketing Department. The Sales & Marketing Executive will be responsible for soliciting, selling, and contracting rooms within your assigned market. The team member will drive group bookings and sales leads and increase conversion and be also responsible for month-end reporting and tracking of account production. He/She will contribute to the performance of the hotel by assisting the DOSM  for the development and effective implementation and promotional strategies for the positiong of the property as highly desirable to its identified markets.

Client Relationship and Teamwork
  • Entertains and conducts hotel inspections to clients whenever required.
  • Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.
  • Work closely with Revenue Manager to ensure guestroom rate integrity
  • Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.
Marketing Duties
  • Contributes to the creative process from creative brief to delivery for hotel communications collateral and websites (both internal and external) and the creation of copy to support this in cooperation with the Wyndham Corporate Office.
  • Manages and coordinates the hotel communications plan to ensure that all communications are targeted at the right audience and delivered on time.
  • Ensures all activity fits into the hotel communications plan to avoid duplication or over communication.
  • Assists the DOSM in handling the issuance of press releases and features about the property to local national and international media when appropriate.
  • Writes and keep up to date the hotel’s press kit, newsletters and developments plans,
  • Manages the online content and imagery of the Hotel and the Spa
  • Manages the advertising function in such a way that all advertisements are effective and reflect a positive image of the company.
  • Supports on the development and implementation of PR and communication plans and projects
  • Supports on the social media channels of the hotels and restaurants.
Business Strategy
  • Establishes an efficient trace File to ensure that all business booked is properly tracked.
  • Follows up sales leads to identify prospect accounts.
  • Assists to achieve the monthly and annual personal target contributing to the Sales revenue.
  • Schedules daily sales activities ( Sales Calls, Site Inspection, Entertainments)
Product Knowledge
  • To develop a good knowledge of Opera Sales & Catering & PMS systems
  • Assists to conduct extensive competitor research and maintains excellent Product Knowledge of the Hotel.
  • Good Problem solving, administrative and interpersonal skills are a must
  • Strive to improve service performance
  • Superior time management and relationship building
  • Strong organization and follow up skills
  • Attention to detail

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.


  • Degree in Hospitality Management or Tourism
  • Two years’ experience in same job role
  • Ideally experience working in the GCC region


Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Ramada Encore Muscat, Sultan Qaboos Street, Plot 435/26, Block 38NW, Way No. 4011, Building No 847, Muscat 130, Muscat, N/A  N/A
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.