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Waiter/Waitress - Wyndham Garden Muscat

Location: 

12785, Muscat, OM

Property Name:  Wyndham Garden Muscat
Req Id:  7681

Wyndham Hotels & Resorts is now seeking a Waiter/Waitress to join our team at the Wyndham Garden Muscat location in Oman.

Job Summary

As the waiter/waitress is responsible for delivering great service to all guests, being knowledgeable and professional in doing so. He/she will need to deliver an excellent guest and member experience while having knowledge of menu offerings.

KEY RESPONSIBILITIES
Main Duties
  • Is responsible for doing all preparations before and during the service, e.g. preparing tables and polish cutlery.
  • Keeps track of the stock and supplies in the restaurant and communication where there might be a shortage like linen, glasswork etc.
  • Follows correct reporting procedures if faced with issues
  • Ensures that Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
  • Complies with hotel security, fire regulations and all health and safety legislation
  • Takes orders from the guests, explaining the menu and advising the guest on their decision making.
  • Communicates with the kitchen about the orders and being very clear about special wishes of guests.
  • If necessary preparing orders like drinks and preparing sacks, bread etc.
Other Duties
  • Serves at parties and reception if required
  • Deals with the payments and doing closure paperwork if required.
  • Takes reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.
  • Makes sure that all the guest areas looks immaculate.
  • Ensures that the place of work and surrounding area is kept clean and organized at all times.
  • Ensures proper appearance and grooming while on duty.
  • Monitors operating supplies, equipment and reduces spoilage and wastage successfully.
  • Is Flexible on working time (e.g. night shift)
  • Complies at all times to the Wyndham Hotels & Resorts regulations
  • Share all relevant information with Food and Beverage Supervisor & Restaurant Manager in 121’s
Human Resources
  • Ensure 100% compliance with all mandatory training for your department;
  • Support WeCom with quarterly People, Community and Sustainability engagement events
Communication
  • Share all relevant information with line manager in 121’s
SKILLS & COMPETENCIES
  • Good Communication Skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexible to respond to a range of different work situations
  • Ability to work on your own or in teams 

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience.

EXPERIENCE, CERTIFICATION & EDUCATION
  • Ideally a minimum of 2 years’ experience in similar role
  • Knowledge of food hygiene regulations
  • Previous experience of cash handling

 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

 

Job Location: Wyndham Garden Muscat, Plot 41, Al Khuwair, Muscat, N/A  N/A
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.