Revenue Management Analyst EMEA

Location: 

HR, IN, 122011

Property Name:  WHG India
Req Id:  23646

Wyndham Hotels & Resorts is now seeking a Revenue Management Analyst EMEA to join our team in Eurasia

Job Summary

The Revenue Management Analyst EMEA position’s primary purpose is to serve participating hotels and assist the Revenue Manager/Director by monitoring for compliance to established Revenue Management Policies and Best Practices. 

The Revenue Management Analyst assists in maximizing room revenue and growing the RevPAR Index (market share) for each hotel in a portfolio. Key hotel Team Members with whom the Revenue Specialist will interact, include General Manager, Director of Sales, Revenue Manager, and/or Front Office Manager. Other key Revenue Management stakeholders may include Central Revenue Management Team Members, management company representatives, and other Commercial Services Team Members.

The Revenue Management Analyst will be responsible for achieving three primary accomplishments:

1. a trusting relationship with the hotel teams and other key revenue management stakeholders

2. an appropriate Revenue Management strategy, including pricing, for all portfolio hotels

3. an alignment with the hotel teams and other key revenue management stakeholders on Revenue Management strategy and pricing.

This will be accomplished by and not limited to: Audits of existing systems, analyzing, managing, and maintaining rates & rate codes in, CRS, GDS, Lanyon,  Property PMS, and connected channels

Complexity

  • Decision-making authority is at a medium level, although it does facilitate the process for supported hotels and it also increases in specific cases.
  • Work consists of routine tasks, processes, or operations. The employee selects and applies several clearly prescribed, standard policies and procedures. Requires choosing between a few clear choices or discussing them with a supervisor to solve problems.
  • Problems generally involve the selection of standard procedures, organizing work, and checking results.  Answers are usually found by selecting from specific choices defined in standard work policies or procedures.
  • Work requires active involvement in projects that result in new ideas or methods. Improved methods generally affect the hotel’s bottom-line performance and immediate department. Alternative courses of action may require Supervisor approval.
  • Serves as a project team member working to achieve defined goals.
  • Require regular contact with property designated contacts; interaction within the department and periodic contacts with other departments, supplying or seeking information on specialized matters.
  • Involves supervisory responsibilities.

Scope/Financial Responsibility

  • The position has a revenue impact as it relates to ensuring that Brand Standards, Revenue Management Policies, and Best Practices are adhered to. All these are designed to increase market share, generate incremental revenues, customer loyalty, and increase brand awareness for properties while minimizing opportunity costs of not having adequate rates and inventory available for sale across various channels.

Abilities/Key Competencies/Skills

  • Must be able to convey information and ideas clearly, both in oral and written communications.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to work well in stressful situations, including the ability to handle property(s) questions and concerns with satisfactory results.
  • Must be able to work on multiple tasks.
  • Must be able to show initiative in job performance, including anticipating, preventing, identifying and solving problems as necessary with or without supervisors’ guidance.
  • Ability to analyse, interpret and explain statistical data, develop strategies and generate a course of action.
  • Strong mathematical comprehension. 
  • Must maintain composure and objectivity under pressure.
  • Must have the ability to assimilate information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

Experience/Certificates/Education

  • BA/BS Bachelor’s Degree in Hospitality, Business Administration, Finance, or Economics or a minimum of two (2) years of Analytical experience within Revenue Management, Data Management or Reservations, either at hotel or corporate level.
  • Hospitality experience in European Market.
  • Has knowledge of office or operational procedures.  Performs basic typing/word-processing, bookkeeping, checking of charts or records and posting of information to a database/spreadsheet, following instructions. Familiarity with MS Office (Excel and word) is necessary.
  • Experience with hotel property management systems, central reservation systems, On Line Channels and BI Tools.
  • Proficient in Revenue Management systems, hotel property management systems, and industry-related reports
  • Fluency in Hindi and English

COMPANY OVERVIEW:

 

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

 

Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana  122011
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler.  Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.