Analyst. GSS Billing Reporting & Compliance

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

This role will be part of Global Shared Services based in Buenos Aires, Argentina.

The GSS Billing Reporting & Compliance Analyst will:

• Support billing pricing, AR reporting, corporate compliance, and SOX control execution. 
• Ensure that customer billing, data validations, supplier billing, and AR reviews adhere to policy, audit standards, and financial requirements. 
• Own key compliance routines including SOX control documentation, support for external audit requests, and annual SOC report data preparation. 
• Be responsible for AR reporting dashboards, data consolidation, DAN reviews, and corporate supplier billing accuracy.

What you'll do

• Support SOX compliance, internal controls, and reporting, including request management, evidence collection, documentation updates, and audit‑ready record maintenance.
• Execute and maintain corporate supplier billing activities, ensuring accurate invoice processing, approvals, postings, and compliance with billing policies and SLAs.
• Manage external audit requests, gathering documentation, validating evidence adequacy, and tracking open items through closure.
• Perform new application and “DAN” AR reviews, assessing control impacts, reviewing data flows and approval processes, validating required testing, and documenting outcomes.
• Maintain organized, audit‑ready documentation for controls and reporting under their revision in alignment with record‑retention and control requirements.
• Partner with other corresponding teams to resolve issues, clarify documentation, and strengthen compliance execution across processes.
• Participate in continuous improvement initiatives focused on documentation standardization, evidence templates, workflow efficiency, and control monitoring.
• Support reporting activities and compliance dashboards by consolidating request volumes, turnaround times, and audit/control performance metrics.

You'll be successful if you have

• Strong understanding of billing processes, AR reporting, compliance routines, and internal controls.
• Understanding of ONYX commission workflows and hotel distribution/booking data flows (preferred). 
• Familiarity with SOX audit principles, evidence requirements, and control documentation practices.
• Experience working with ERP systems (Oracle AR preferred), workflow/case tools, and reporting dashboards.
• Strong communication skills for coordinating with Billing, Cash App, AR, Collections, and Audit teams.
• High attention to detail and ability to manage transaction volumes while meeting deadlines and SLAs.
• Understanding of hospitality billing structures and franchise related processes (preferred).
• Strong organizational skills to manage compliance documentation, audit requests, and reporting cycles.
• Fluency in English and Spanish, with the capacity to support cross‑regional operations.

Required Qualifications/Experience

• Bachelor’s degree (or active student) in Finance, Accounting, Business, or related field.
• 1-3+ years of experience in AR, billing, reporting, compliance, or finance operations.
• Experience in a Share Services Center environment is preferred.
• Experience with ERP systems (Oracle AR preferred) and data/reporting tools.
• Strong verbal and written communication skills in Spanish and English.
• Experience supporting audits or SOX processes strongly preferred.