Coordinador de Grupos

Location: 

Buenos Aires City, B, AR

Property Name:  Ramada by Wyndham Buenos Aires Centro Hotel
Req Id:  23217

Ramada by Wyndham is now seeking a Coordinador de Grupos to join our team at Ramada by Wyndham Buenos Aires Centro Hotel in Buenos AiresBuenos Aires.

Propósito

El coordinador de grupos será responsable de toda reserva de 10 habitaciones o más. Una vez que el ejecutivo de ventas confirma/cierra el grupo, la información y la gestión de este pasa a manos del coordinador de grupos. El CG tendrá como principales funciones: gestionar todos los pagos (señas, adelantos cancelaciones totales, etc.), generar hojas de función, cargar roomings en los PMS, garantizar de que todas las necesidades específicas se cumplan y coordinar todos los servicios, en estrecha colaboración con el resto de las áreas del hotel

 

Principales funciones & responsabilidades

Coordinar las reservas de grupos ya confirmados por el Ejecutivo de ventas, manteniendo un contacto fluido y personalizado con los clientes, el ejecutivo de ventas y los Hoteles

 

Cargar grupos en el PMS de cada uno de los Hoteles, solamente grupos ya conformados

 

Gestionar y solicitar los pagos de reservas (adelantos, cancelaciones totales o parciales). Chequear que los pagos se encuentren cargados correctamente para poder darlos de baja y sacarlos de las cuentas pendientes de cada uno de los Hoteles

 

Nominar grupos antes de la fecha de Check-In chequeando horarios de arribos, bedding, remarks y todo lo concerniente a la estadía

 

Verificar que las reservas de grupos futuros estén correctamente cargadas en sistema por el ejecutivo de ventas y corregirlas en caso de hallar errores

 

Educación & experiencia

  • Terciarios/de Grado en curso/finalizado en áreas de Hotelería/Turismo
  • Experiencia de 2 años en posiciones similares o en Call Center
  • Idiomas: inglés avanzado y portugués básico
  • Conocimiento en sistemas Hoteleros

COMPANY OVERVIEW:

 

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
 

Job Location: Ramada by Wyndham Buenos Aires Centro Hotel, Paraguay 857, Buenos Aires, Buenos Aires  N/A
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler.  Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.