Manager, GSS Accounts Payable

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

This role will be part of Global Shared Services based in Buenos Aires, Argentina.

The Accounts Payable Manager will:

• Lead AP operations, ensuring accurate vendor maintenance, timely invoice processing, compliant payment execution, strong system governance, and high‑quality reporting.
• Execute complex, technical, and reporting AP activities in alignment with business impact.
• Ensure the accurate and timely processing of all Accounts Payable transactions, in accordance with the performance and quality standards defined in the Service Level Agreements (SLAs).
• During the ramp-up and transition phase, the Accounts Payable Manager will be responsible for setting up the AP teams and developing them into a well-organized and performing unit.

What you'll do

• Lead vendor master data governance, including vendor setup and maintenance in AP Central and Oracle, vendor request audits, payment method management with banks, 1099 vendor cleanup, and duplicate‑data resolution.
• Oversee invoice processing operations including PO, non‑PO, wire, and multi‑invoice scenarios, including invoice auditing, PO matching, suspense account handling, and 1099 invoice cleanup.
• Manage payment execution by reviewing aging, generating and releasing payment batches (ACH, check, wire, ePay), handling off‑cycle payments, positive pay review, voids, reissues, and bank coordination.
• Own T&E program administration in Concur, including user administration, audits, quarterly reviews, monthly cleanups, offboarding processes, mileage/credit‑card configuration, and policy compliance.
• Lead and execute technical AP processing activities, including interface monitoring, batch validation, AP Central–Oracle reconciliations, data-flow monitoring (vendors/invoices/DANs), reclass updates, and regression/UAT testing, while partnering with IT and escalating to the AP Director for system governance and critical issue resolution.
• Manage and execute automation and data-quality initiatives, including duplicate invoice and payment detection using Python, More4Apps uploads, electronic payment campaigns, and supporting the AP Director on system enhancement projects.
• Manage and execute AP reporting and analytics, including Oracle and Concur reporting, KPI and spend analysis, preliminary payment reporting, 1099 reporting and rejections, and escheatment files, ensuring accuracy and timely delivery.
• Act as the primary escalation point for AP inquiries, resolving vendor, invoice, payment, and statement issues, and coordinating with Procurement, Treasury, IT, and business stakeholders, while escalating complex or high-impact matters to the AP Director as needed.
• Ensure compliance and audit readiness, including SOX controls, documentation standards, internal/external audit support, 3rd‑party audits, IRS B‑notices, and statutory requirements.
• Lead and develop the AP team, providing training, performance coaching, workload prioritization, SLA/KPI adherence, and continuous improvement across P2P processes.

You'll be successful if you have

• Deep understanding of Accounts Payable, Accounting, Finance and Process Improvement.
• Knowledge Oracle AP, AP Central, Concur T&E, banking platforms, and interface controls.
• Knowledge of generally accepted accounting principles (GAAP) and / or international accounting standards (IFRS).
• Solid knowledge of internal controls, audit requirements, fraud-prevention measures, 1099 and escheatment processes and compliance frameworks.
• Strong proficiency in data analysis and reporting, including advanced Excel, with the ability to build, manage, and utilize reports to drive team performance and ensure adherence to SLAs, leveraging tools such as Python and Power BI as needed.
• Leadership and team‑management skills.
• Understanding of the hospitality industry’s operational dynamics is a plus.
• Ability to lead, plan, organize, and prioritize in a fast‑paced, high‑volume, multi‑entity environment.
• Excellent analytical and problem‑solving abilities, capable of interpreting complex datasets and identifying improvement opportunities.
• Demonstrated ability to independently manage and execute both operational and technical AP responsibilities in a high-volume environment.
• Effective communication and stakeholder‑management skills with the ability to interact at all organizational levels.
• Risk Management – Guarantor of compliance with corporate policies and accounting regulations.
• Skilled in driving process optimization, automation, and continuous improvement using Lean/Six Sigma principles.
• High level of accuracy, attention to detail, and ability to enforce policy and control discipline.
• Fluency in English and Spanish, with the capacity to support cross‑regional operations.

Required Qualifications/Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field. 
• 8-10+ years of progressive AP/P2P experience, (preferred experience in management roles within Shared Services Centers environments). Demonstrated experience leading AP operations.
• Experience working in Shared Services Centers, within complex environments and large volumes of operation.
• Experience in negotiating and managing Service Level Agreements (SLAs). 
• Experience in transitioning AP activities to Shared Services Center environments (creation of desktop procedures, work shadowing, etc.)
• Mandatory certifications: Certified Public Accountant (CPA), Contador Público.
• Preferred certifications: CMA, IOFM Certified AP Manager, Lean/Six Sigma. 
• Hospitality, retail, or multi-location industry experience strongly preferred.