Specialist, GSS Learning Projects

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Specialist independently manages assigned learning projects of varying complexity from initiation through implementation, with primary ownership of medium-complexity initiatives. The Specialist assumes day-to-day project ownership and coordinates timelines, milestones, dependencies, risks, and implementation readiness to support successful delivery. 

The Specialist serves as a key connection point between project stakeholders and learning delivery teams, ensuring project requirements, decisions, timelines, and learner impacts are translated into clear and actionable plans. 

The role operates with a moderate to high degree of independence, proactively managing project execution and stakeholder coordination while escalating strategic decisions, significant scope changes, high-risk matters, cross-project priority conflicts, and broader business impacts to leadership.

What you’ll do

• Own assigned learning projects of varying complexity, with primary responsibility for medium-complexity initiatives, independently driving project plans, timelines, milestones, dependencies, risks, and implementation readiness. 
• Serve as the primary project contact for assigned initiatives, coordinating with business stakeholders and cross-functional partners to support alignment, approvals, and execution.  
• Lead project coordination activities, including project meetings, action tracking, stakeholder follow-up, and communication of key decisions and dependencies.  
• Track the readiness of learning materials and coordinate required reviews and approvals with Legal, Communications, and other applicable stakeholders to support project timelines and implementation readiness. 
• Define and coordinate project-specific learner engagement and communication requirements in partnership with Learner Engagement, ensuring audiences, timelines, channels, dependencies, approvals, and required deliverables are clearly established and documented. 
• Identify and communicate learner-facing and operational impacts to ensure Learner Engagement, Learning Operations, Training Administration are prepared for project launches and related learning activities. 
• Provide project health, workload and risk visibility; escalate strategic decisions, major scope changes and capacity implications. 

You’ll be successful if you have

• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines effectively.  
• Strong stakeholder management and communication skills, with the ability to build effective cross-functional relationships.  
• Ability to independently manage multiple learning projects of varying complexity in a fast-paced environment, with demonstrated capability to lead medium-complexity initiatives. 
• Ability to translate complex project information into clear, actionable plans and communications for different audiences.  
• Strong analytical and problem-solving skills, with the ability to anticipate risks, dependencies, and potential delivery challenges.  
• Ability to influence stakeholders, facilitate alignment, and drive accountability without direct authority.  
• Strong attention to detail, follow-through, and execution excellence.  
• Ability to navigate changing priorities and balance project demands within a broader learning portfolio. 

Required Qualifications/Experience

• Bachelor’s degree preferred; equivalent experience in Learning & Development, project management, or related fields.  
• 4+ years of relevant experience, including demonstrated experience independently managing projects or initiatives of moderate complexity.  
• Experience coordinating cross-functional stakeholders, deliverables, reviews, and approvals to support successful project execution.  
• Experience translating business or project requirements into actionable plans for delivery teams.  
• Experience identifying project risks and dependencies, coordinating mitigation actions, and escalating significant issues appropriately.  
• Experience supporting learning initiatives and/or working within Learning & Development strongly preferred.  
• Experience supporting U.S.-based or global teams, or working in a Shared Services environment, strongly preferred.  
• Proficiency in Microsoft Office and project management/tracking tools; experience with Smartsheet preferred.  
• Fluency in English (written and verbal) required.