Sr. Analyst, GSS Franchise Revenue Auditor

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

This role will be part of Global Shared Services based in Buenos Aires, Argentina.

The Audit Services Franchise Revenue Sr. Analyst will:

• Support the execution of the franchise revenue audit plan by performing analytical, investigative, and audit procedures designed to identify unreported room revenue, system issues, and process gaps impacting financial compliance. 
• Conduct virtual and property management system audits, ensuring the accuracy of gross room revenue reporting and adherence to franchise agreements and brand standards. 
• Collaborate closely with the Audit Services Manager to document findings and provide guidance to franchisees and support the resolution of audit matters. 
• Prepare audit workpapers and contribute to audit reporting for senior management.

What you'll do

• Conduct virtual property management system audits, including review and testing of franchisees’ financial information for accurate gross room revenue reporting.
• Draft and send audit confirmation letters outlining required financial records and audit logistics.
• Document audit procedures, test results, and findings, ensuring completeness and accuracy of workpapers.
• Communicate audit findings to Audit Services Manager.
• Perform quarterly Nightly Transmission (NT) audits.
• Collaborate with appropriate stakeholders to address audit‑related inquiries and support resolution of audit disputes.
• Prepare revenue audit reporting, contribute to budget vs. forecast tracking, and support senior management with data and insights.

You'll be successful if you have

• Strong understanding of auditing principles, revenue compliance, internal controls, and financial reporting requirements.
• Advanced analytical and problem-solving skills with the ability to identify irregularities, trends, and root causes within large datasets.
• Experience conducting virtual audits, including preparation of audit documentation, test procedures, and findings.
• Ability to collaborate effectively with franchisees and cross‑functional teams, including Legal, Compliance, Operations, and Billing & Collections.
• High attention to detail, strong documentation discipline and adherence to audit standards.
• Strong communication skills to explain audit outcomes, guide stakeholders, and maintain high‑quality customer service in challenging situations.
• Proficiency in Microsoft Office tools.
• Strong time‑management and organizational skills to work independently, manage multiple audits, and meet deadlines.
• Fluency in English and Spanish, with the capacity to support cross regional operations. 

Required Qualifications/Experience

• Bachelor’s degree in Accounting or Finance preferred; other business degrees considered with relevant experience.
• 4-6 years of experience in auditing, compliance, accounting, or financial controls.
• Experience performing audits within financial services, hospitality, or franchised environments is preferred.
• Experience working in Shared Services Center environments is a plus.
• CPA or other relevant business certification preferred.
• Experience preparing audit workpapers, analyzing financial information, and supporting audit conclusions through documentation.
• Strong interpersonal skills with experience interacting with franchisees, brand operations, and internal business stakeholders.
• Ability to work independently with minimal supervision and execute decisions that impact audit outcomes and revenue reporting accuracy.