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Assistant Human Resources Manager - Ramada Resort Dead Sea

Location: 

Dead Sea, JO

Property Name:  Ramada Dead Sea Resort
Req Id:  14541

Ramada Resort Dead Sea is now seeking an Assistant Human Resources Manager to join our team in Jordan.

Job Summary

The Assistant Human Resources Manager (in conjunction with the HR Team) will lead the day to day HR Operations.

This will include all aspects of Human Resources from employee relations, compensation and benefits, performance management, training, recruitment, housing, wellness as well as the management of the HR Team, partnering HOD’s, Exec Com as well as driving the hotels KPI’s of GOP, Wynreview, LTO, AES etc.

RESPONSIBILITIES

HR Administration

  • Ensure the smooth workflow of the various HR functionalities as to maintaining and providing the needed support to Team members and Supervisors/ HOD’s at all times. This includes, but is not limited to filing, administration of starters and leavers and payroll.
  • To provide an advice service to Team members and Supervisors/ HOD’s on HR SOP’s, Wyndham and local people policies, legal requirements, staffing issues, and act as an arbitrator where necessary.
  • Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. i.e. AES, Success Matters etc.
  • Ensure that the handbook is kept up-to-date at all times and that it is reviewed and printed prior to on boarding.
  • Ensure that sporadic Team member files audits are carried out on a monthly basis. Follow-up and ensure that team is fully trained on the correct filing standards.
  • Payroll to be reviewed and checked prior to the GM/Director of Finance or Financial Controller signing
  • Manage the PRO and visa process to ensure that all Team members have valid visas and that they are tracked appropriately (where applicable)

Recruitment

  • Conduct interviews for all Supervisory and HOD positions
  • Work in conjunction with the RHRM for recruitment of GM’s/Hotel Manager’s/EAME’s/Director of Operations/Exec Com/HR Team
  • Supervise HR team with regards to line level recruitment
  • Participate in annual salary and benefit surveys
  • Ensure that the employment contracts templates are pre-approved by RHRM prior to use and not edited
  • Review manning and re-recruitment of all positions
  • Ensure that the arrival experience is as good as the guests
  • Ensures that all open jobs are posted on the Career website and the SOP’s and Wyndham standards are followed in using the system

Performance Review

  • Ensure that appropriate training is done with the HOD’s and Supervisors that administer the review process
  • Talent Reviews are alive and active and the target audience know why they are so important
  • Pay increase master spreadsheet is constructed to be reviewed by the GM /DoF/FC as per the EMEA policy
  • Pay increase letters are done in an accurate and timely manner. All letters are distributed, one singed copy returned and all the information updated in HRIS.

Reporting

  • Provide summary analyses and statistics of turnover at the beginning of each month to the HOD’s and HR teams
  • Have an up to date account of internal promotions/transfers in/transfers out to be submitted to the GM/RHRM on a monthly basis
  • Complete the monthly and mid-month HR finance forecast
  • Update the personalised departmental reports so that the HOD’s and Exec Com have a clear overview of where is going well and what they need to focus on

Payroll

  • Ensure that the payroll is submitted to Finance on the agreed date
  • PH and Lieu day tracking is accurate and up to date
  • Overtime tracking is done in a timely manner – analyse to see if we need any more staff/Team members in any of the departments due to consistent overtime
  • Analysis of the above to see if the hotel need to change the way that we use casuals etc. – make a business case with the HOD for any changes
  • Review with the DoF/FC/GM the payroll figures and challenge the HOD’s with regards to over spending and casual usage

Minimum Requirements

  • Ideally 4+ years as an Assistant Human Resources Manager in a branded hotel
  • Able to lead and manage a large team
  • Knowledgeable with all aspects of the HR function
  • Able to work with little guidance as it is a stand-alone role
  • Familiarity with and knowledge of Jordan employment laws ideally
  • Candidates should be in Jordan

 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Job Location: Ramada Dead Sea Resort, Sweimeh , Dead Sea Road , 11180 Amman, Dead Sea, N/A  N/A
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.