Share this Job

Director of Sales - Wyndham Doha West Bay

Location: 

Doha, QA

Property Name:  Wyndham Doha West Bay
Req Id:  3601

Wyndham Hotels and Resorts is now seeking a Director of Sales to join our team at Wyndham Doha West Bay in Doha, Qatar.

Job Summary

The Director of Sales (in conjunction with the Sales Team) conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves key performance objectives. 

 

General Requirements

·         Work with the Area/Outbound Sales Offices and the General Manager to ensure understanding of sales strategy and effective implementation of this strategy for the Hotel

·         Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.

·         Analyze market information by using sales systems and implement strategy to achieve property's financial room and catering goals

·         Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate, timely and complete information.

·         Compile and/or direct the preparation of Actively participate and complete the preparation of the annual Sales & Marketing plans, quarterly updates and the annual Budget

 

 

Fundamental Requirements

 

 

·         Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event

·         Develop and manage relationships with key stakeholders, both internal and external

·         Works collaboratively with off-property sales channels (e.g., OSO, ASO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicate.

·         Attend customer events, trade shows and sales missions to maintain, build or develop key relationships with OSO/ASO Managers and customers

Human Resources

·         Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counselling / disciplinary issues.

·         Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances

·         Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. i.e. AES, Success Matters, Probation reviews etc.

·         Ensure that the administration of the 3-month/5 month review (where applicable) process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties

Communication

·         To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.

·         Conducted weekly documented 121’s with all direct reports

·         Share all relevant information with GM in weekly 121’s

·         Monthly HOD Meeting

·         Weekly Exec Com Meeting

·         Quarterly all Hotel Meeting

·         Monthly Business Review Meeting

Finance

·         Prepare the expenses budget in conjunction with HOD’s

·         Ensure vacation, PH and lieu days are used to the needs of the business

·         Review with the DoF/DHR the payroll figures and challenge the HOD’s with regards to over spending and casual usage

·         Ensure that the payroll is submitted to HR on the agreed date

Management

·         Train and develop the team and provide support when required

·         Ensure all direct reports have an PDP to achieve their goals

·         Ensure that effective communication flow is maintained at all times

·         Actively participate in the community involvement projects and initiatives together with the hotel’s management team

·         Maintaining a business environment based on the Code of Conduct and Company Vision

Education & Experience

·         At least 4+ years in a leading position in Sales department

·         Able to lead and manage a large team

·         Knowledgeable with all aspects of the Sales function

·         Familiarity with and knowledge of Qatar hospitality industry

 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Job Location: Wyndham Doha West Bay, Maysaloun Street, West Bay, Doha, N/A  P.O. Box 5649
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.