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Executive Meeting Manager

Location: 

Galloway, NJ, US, 08205

Property Name:  Dolce Seaview
Req Id:  17271

Dolce is now seeking a Executive Meeting Manager to join our team at the Dolce Seaview location in GallowayNew Jersey.

Job Summary

Executive Meeting Manager must have a strong background in Group Room Sales, Conference Services and Catering Management. The manager is expected to exceed his or her individual revenue booking goal while also servicing small group banquet and catering events. The ideal candidate will be an individual who is well groomed, sales-minded, creative, and innovative with an outgoing, friendly and persuasive personality. The candidate will present him or herself as an individual that possesses strong presentations skills that are representative. of a luxury hotel in this competitive marketplace.

Education & Experience

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Must be skilled in Windows, Company approved spreadsheets and word processing.

Physical Requirements

  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

  • Maintain a warm and friendly demeanor at all times.

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

  • Must be able to multitask and prioritize departmental functions to meet deadlines.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

  • Attend all hotel required meetings and trainings.

  • Participate in M.O.D. coverage as required.

  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which include wearing nametags.

  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

  • Must be able to maintain confidentiality of information.

  •  Perform other duties as requested by management.

Fundamental Requirements

  • Solicit and contract group business based on assigned market segments

  • Follow up on all incoming leads on an a timely basis

  • Manage the contracting, planning and coordination of group room’s golf and banquet arrangements for events with room blocks. The size of these blocks will be determined by hotel DOSM and is based on rooms per night peak or less (social events can be included later if deemed necessary by hotel and department leadership)

  • Coordination and timely updating of all group and event notes in Delphi sales management system

  • Work closely with client and event planners when required to insure future business potential

  • Coordinate guest room blocks and special guest room requirements for all Conference Services and Catering and communicate all information to related departments in an efficient and results-oriented manner in group resume format

  • Supervise service and overall coordination of all arrangements on BEOs and resumes in a timely manner. Timely distribution of precise catering requirements to all departments (BEOs and resumes are due for the following week on a date and time as determined by DOSM

  • Ensure obligations are met by the hotel and exceed the client’s expectations with satisfaction reflected in ratings and comments from the clients.

  • Ensure satisfactory liaison between clients/guests and hotel departments

Provide immediate follow up after events and relate client compliments and concerns to all related departments, with follow up and resolution completed when needed within 24 hours                

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 21 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Dolce Seaview401 South New York RoadGallowayNew Jersey  08205
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.


Nearest Major Market: Atlantic City