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Account Manager, Multinational Sales EMEA

Location: 

Hammersmith, London, GB

Property Name:  WHG United Kingdom
Req Id:  20983

Wyndham Hotels & Resorts is now seeking a Account Manager, Multinational Sales EMEA to join our team in UK.

Job Summary

The Account Manager, Multinational Sales will maximize the exposure of Wyndham Hotels & Resorts (WHR) franchised and managed hotels of all brands around the globe. They will principally drive demand and revenue from Corporate Accounts throughout their territory. They will be responsible for delivering RFP acceptances from their corporate clients into WHR properties, either directly or through their nominated business travel intermediary. This position requires a consultative sales approach acting in partnership with both the corporate client and their travel intermediary, to form a strong ‘tripartite’ relationship, thereby delivering revenue opportunity and market share for our hotels, franchise partners and WHR. Measurement will ultimately be based on consumed revenues however room night production along with RFP acceptances and other appropriate matrix will be used to agree targets. The position reports to the Director, TMC & Corporate Europe.

Complexity

The Account Manager, Multinational Sales will drive significant revenue opportunities into the WH&R portfolio of brands and hotels.

They will negotiate directly with all clients for the best potential agreement, prior to offering this to the hotels for their consideration & participation.

They will be solely accountable for the management of globally recognized accounts with the ability to buy across our brand range and across borders into our developing global network.

The Account Manager, Multinational Sales will work remotely, with minimal supervision and will take responsibility for new and existing accounts, being accountable for taking independent business decisions that will assist them in the achievement of their goals without Line Manager approval / referral.

They will also assist overseas colleagues with the development of their accounts based throughout the region.

Scope/Financial Responsibility

The Account Manager, Multinational Sales will be solely responsible for a portfolio of named accounts throughout the territory.

They will have an annual individual revenue goal agreed with their line manager and participate in the WHR GSO Individual Sales Incentive Plan.

Although this position does not manage a cost centre, the Manager will be accountable for managing their expenses and consumables accordingly within pre-determined annual budgets. All Managers must review the cost of sale and ROI for all business trips; marketing opportunities and overall spend in their region. The Manager is responsible for submitting a Travel & Entertainment Expense Report monthly.

Abilities/Key Competencies/Skills

  • Comprehensive commercial knowledge of hospitality sector in market place
  • Ability to work well both independently and as part of a team to achieve goals and targets
  • Flexibility to adjust to the changing needs of the business, taking on new ideas, initiatives, brands and responsibilities as they present themselves
  • Ability to work simultaneously on a number of initiatives and priorities often under pressure
  • Excellent interpersonal and communication skills to work with people at all levels and from all backgrounds and parts of the world
  • Ability to stay objective and fair when dealing with sensitive internal/external customer situations maintaining constructive working relations
  • Self-starter, exhibiting initiative, confidence, professionalism and good judgment
  • Works with a high level of accountability, results orientated and dependable
  • Ability to make business decisions with integrity and honesty

Experience/Certificates/Education

  • College/University Degree or equivalent experience, ideally within a hospitality or commercial discipline
  • Significant experience in hotel sales (property, national sales or global sales) either in a property, cluster or corporate office environment
  • Full local driving license preferred
  • Fluency in written and spoken English is essential.  Fluency in an additional European language such as French or German is an advantage
  • Highest level of competency in the use of Microsoft office programmes is required
  • Previous experience of working with lead generation and CRM systems is also essential
  • Experience of navigating hotel specific operating and reservation systems is an advantage

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Job Location: WHG United Kingdom, 4th Floor, 3 Shortlands, Hammersmith, London  W6 8DA
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you:

You will play an important part in our mission to make hotel travel possible for all by:

Being responsive, respectful and delivering great experiences to our guests, partners and communities.

Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us:

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

Competitive salary and benefits, flexible work arrangements and exclusive team member discounts.  

Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

A Company culture of diversity, equity and inclusion. Our culture infuses different perspectives that reflect our diverse guests and communities around the world.

About Wyndham Hotels & Resorts:

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else across the globe, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.