Human Resources Coordinator - Wyndham Grand Doha West Bay Beach

Job Summary

The Human Resources Coordinator is responsible for assisting the HRD and other departmental managers in the day- to- day operations of the Human Resources office including clerical and record keeping duties.  He/she is also responsible for responding internal and external inquiries regarding benefits, employment, policies and other HR-related issues. This position also supports F&B administratively

General Requirements

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management. 

Fundamental Requirements

• Answer telephone and email messages.  Respond accordingly.

• Attend meeting and take minutes.
• Manage existing files and create new ones as needed.
• Greet internal & external guests in a friendly and professional manner.
• Maintain and stay abreast of the latest computer programs/innovations (as applicable).
• Maintain adequate supplies for copier, fax and postage machines and coordinate repair services.
• Handle complaints/questions/special requests from internal guests.
• Assist with the recruitment process.
• Perform complimentary notary services for staff and guests.
• Conduct initial pre-screening interviews for candidates
• Review and respond to all timesheet edits, payroll corrections, etc.

• Assist F&B department in creation of collateral and menus for special promotional projects.
• Maintain monthly update of employee birthday and anniversaries.
• Review all outgoing mail.
• Maintain employee files.
• Order office supplies.
• Other duties as requested by your manager.

Education & Experience

• Experience in a hotel or related industry helpful.
• College course work in related field helpful.
• High school diploma or equivalent required.
• Must be proficient in company-approved word processing and spreadsheet applications as evidenced by the ability to troubleshoot spreadsheets and basic PC problems.

Physical Requirements

• Long hours sometimes required.
• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.