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Director of Human Resources - Dolce by Wyndham Versailles


Jouy-en-josas, FR

Property Name:  Dolce Versailles
Req Id:  20623

Dolce by Wyndham Versailles  is looking for a Director of Human Resources. This is an exciting opportunity for a seasoned leader to join the pre-opening team of this exceptional venue, ready to open its doors for the first time in Q1 2023.


The Dolce by Wyndham Versailles, managed by Wyndham Hotels & Resorts, is located in Domaine de Montcel, in the vicinity of the Versailles Palace. With 15 meeting and reception rooms, 178 guest rooms, suites, and apartments, 2 restaurants, a bar, a stylish spa and an outstanding park of more than 14 hectares, Dolce by Wyndham Versailles will offer the subtle balance between authentic French elegance and contemporary comfort.           


The HR Director is responsible for the hotel’s HR performance and all ongoing practices in relation to the HR function. She/he will combine strategic thought and planning with the ability to maintain accurate accounts and reports, and real time data which will enhance the people performance of the hotel.

He/she will be responsible for leading the HR department within all HR disciplines across the employee Lifecycle (I.e., Sourcing, Recruitment, Welcome experience, Employee relations, Compensation and Benefits, Payroll, Talent Management, Learning & Development, Team member Engagement, Health & Wellbeing).


Main Duties

  • Creating and implementing the HR strategy (People Plan), ensuring it is aligned with the overall business strategy and contributing towards achieving business objectives
  • HR and payroll budgeting
  • Produce and analyse monthly people metrics (HR Balance Score Card)
  • Ensuring compliance with company HR standards (HR Success Review)
  • Managing the opening recruitment and onboarding process to ensure that all relevant team member has been trained and onboarded to welcome our guests on the projected opening date
  • Responsible for the on-property HR critical path (Opening planner)
  • Ensure that the recruitment and welcome processes are in line with the WHR guidelines
  • Acting as a specialist in localised employee branding and sourcing activities, and constantly look for opportunities to improve the attractiveness of Dolce by Wyndham Versailles as a place to work
  • Support and influence management to drive the team member engagement agenda and actions plans to continuously look for opportunities to improve retention and overall engagement in the hotel.
  • Actively drive the hotels Health and Wellbeing efforts according to team member needs and in conjunction with the management team

Other Duties

  • Maintain a positive and effective relationship with the hotel work council and demonstrate diplomacy and strong leadership through negotiation processes
  • Design people policies and processes aligned with the CLA and WHR guidelines.
  • Ensure all kinds of employee relations i.e., disciplinary, performance management and grievance process, are managed with high degree of integrity, fairness and consistency with hotel policies and the CLA. Take an active role as an arbitrator, note taker or advisor where appropriate.
  • Advice and support the management team on people-related matters
  • Train the HR Executive/HR Coordinator etc. in the above process
  • Supporting management to effectively managing their team members through the company’s continuous performance management tools
  • In conjunction with the senior team, ensure that all relevant team members have active business and personal goals
  • Ensure relevant team members have a live personal development plan or personal improvement plan which is monitored with regular  one to ones
  • Talent Reviews and succession plans are kept updated
  • Ensure leaders are actively managing their team members according to their talent profile / rating
  • Managing the hotel payroll in conjunction with the Director of Finance
  • Ensure the annual training plan is designed according to business and departmental needs
  • Ensure delivery of training as per the training plan, local legislation and WHR guidelines


Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Key Competencies

  • Business Acumen 
  • Building Trust
  • Communication 
  • Driving Results
  • Leadership effectiveness
  • Innovation
  • Diversity & Inclusion 

Background & Skills:

  • A recognized Human Resources, business, or hospitality management qualification
  • CIPD certification is a strong advantage
  • Minimum 2 years’ experience as a Hotel HR Manager / Director
  • Hotel branded experience is desired
  • Four / Five star internationally managed hotel experience is desired
  • Competency in the use of the HRIS 
  • Fluency in French and English is essential
  • Diplomacy
  • High degree of integrity
  • High level of numeracy and literacy
  • Impact & Influence
  • Exceptional coaching experience is vital
  • Experience of training / running workshops

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Job Location: Dolce Versailles, 3, Rue de la Manufacture des Toiles de Jouy, Jouy-en-Josas, N/A  78350
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.