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Director of Sales - Dolce by Wyndham Versailles

Location: 

Jouy-en-josas, FR

Property Name:  Dolce Versailles
Req Id:  20475

Dolce by Wyndham Versailles is looking for a Director of Sales.  This is an exciting opportunity to join the opening team of this exceptional venue, ready to open its doors for the first time in Q1 2023.

THE HOTEL

The Dolce by Wyndham Versailles, managed by Wyndham Hotels & Resorts, is located in the Domaine de Montcel, in the vicinity of the Versailles Palace. With 18 meeting and reception rooms, 178 guest rooms, suites, and apartments, 2 restaurants, a bar, a stylish spa, and an outstanding park of more than 14 hectares, Dolce by Wyndham Versailles will offer the subtle balance between authentic French elegance and contemporary comfort.

Job Summary

The Director of Sales will drive significant revenue into the hotel on MICE and corporate segments, by creating strategies and implementing them to manage and develop a defined portfolio of key accounts and key markets. He/she will work to reach or exceed agreed annual revenue goals, in the respect of the commercial strategy and budget. He/she will oversee the external sales team and be responsible of their performance. Reporting into the Director of Sales and Marketing, he/she will assist in the management of the Sales and Marketing team and act as an interim when required.

KEY RESPONSIBILITIES

Main Duties

  • Manage and develop a defined portfolio of, but not limited to, key accounts and key markets.
  • Create a strategic partnership with MICE and Corporate key accounts (companies and agencies) to build a strong and lasting relationship.
  • Develop and implement a strategic commercial action plan to reach the goals set in terms of revenue, profitability, and client satisfaction
  • Monitor and analyse this action plan.
  • Execute the sales action plan defined in the database (enter the details of companies and contacts, enter the actions carried out or planned, etc.)
  • Negotiate and establish contracts with key account companies.
  • Effective leadership of the external sales team: support, motivate and develop the team to reach their full potential.
  • Define individual and team quantitative and qualitative objectives in collaboration with the Director of Sales and Marketing and ensure quarterly follow-up.
  • Lead and take minutes of weekly meetings with the commercial team.
  • Market and promote the hotel (participate in professional trade fairs, conduct on-site property tours), in accordance with the hotel's commercial policy.   
  •  Provide the internal sales team with the necessary support in the realization of requests issued by accounts monitored by the external sales team portfolio.
  • Participate in the development of the business plan for the coming year and the budget.
  • Report weekly and monthly on his/her activities and those of his/her team to the Director of Sales and Marketing.

Other Duties

  • Complete all mandatory training proposed by Wyndham Hotels & Resorts.
  • Participate in general and departmental meetings to which he/she is invited.
  • Ensure competitive intelligence: identify and visit competitors, monitor the evolution of their commercial and pricing policy.
  • Share the information he/she has with the management and/or all the departments of the hotel.
  • Promote the other hotels within Wyndham Hotels & Resorts
  • Promote the Wyndham Rewards loyalty program.
  • Share information with the Regional Sales and Marketing team.
  • Protect the confidentiality of the hotel and Wyndham Hotel & Resorts information and policies.
  • Act as a true brand and hotel ambassador by setting an example and convey a positive image of the team, the hotel, and the Wyndham Hotels & Resorts.
  • Demonstrate a professional attitude, both in terms of work performance and behaviour.
  • Carry out on-call duties within the property.
  • Control the costs and return on investment of sales and marketing activities and business trips undertaken. Submit a monthly expenditure report to their direct manager.

THE PERSON

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Key Competencies:

  • Business Acumen 
  • Building Trust
  • Communication 
  • Driving Results
  • Leadership effectiveness
  • Innovation
  • Diversity & Inclusion

Skills & Knowledge:

  • Comprehensive commercial knowledge of hospitality industry, the different markets, business, and leisure tourism.
  • Ability to work well, both independently and as part of a team, to achieve goals.
  • Agility: Flexibility to adjust to the changing needs of the business, taking on and identifying new ideas, initiatives, and responsibilities as they present themselves.
  • Ability to work simultaneously on a number of initiatives and priorities.
  • Excellent interpersonal and communication skills.
  • Ability to work with people at all levels and from all backgrounds and parts of the world.
  • Ability to remain objective and fair in the management of sensitive situations (internal or external), maintaining constructive working relationships.
  • Ability to demonstrate initiative, professionalism, and trustworthiness.
  • Works with a high level of accountability, results orientated and dependable.
  • Ability to make business decisions with integrity and honesty.
  • Negotiation skills.
  • Proactive approach and ability to assemble and unite team members.

Background:

  • Higher education in Business school or a bachelor’s degree in hospitality management
  • Significant experience in a position of Director of sales, Deputy director of sales or Key Account Manager in high level/luxury hospitality and/or within an international hotel group
  • Fluency in spoken and written French and English. The ability to work fluently another language is an advantage
  • Must be a fully competent user of Microsoft Office packages
  • Previous experience of working with CRM data management systems (Delphi Amadeus sales & events Management - advanced) and Hospitality PMS systems (Opéra) is an advantage
  • Driver’s license B

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Job Location: Dolce Versailles, 3, Rue de la Manufacture des Toiles de Jouy, Jouy-en-Josas, N/A  78350
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.