Outlet Bartender
London, ON, CA, N5X 2T1
Dolce is now seeking a Outlet Bartender to join our team at Dolce Ivey Spencer Canada in London, Ontario.
Job Summary
The Outlet Bartender is responsible for providing the highest quality service to guests and servers and maintaining the Wyndham Standards of cleanliness and sanitation while following the direction from all management.
Education & Experience
- High school diploma or equivalent
- Smart Serve Certified or willing to obtain/renew
Physical Requirements
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift
General Requirements
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs
- Perform other duties as requested by management.
Fundamental Requirements
- Maintain a warm and friendly demeanor at all times.
- Set up the bar according to hotel standards and Banquet Event Order to ensure that guests are served promptly and efficiently
- Prepare beverages and cocktails according to the hotel’s mixing and presentation standards
- Serve guests with all beverage requirements in a friendly, courteous and professional manner
- Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards
- Follow all state liquor laws
- Know hotel services and facilities
- Abide by all hotel policies and safety rules
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests
- Respond to guests problems, complaints and accidents
- Be familiar with all fire exit locations and fire extinguisher locations and know how to operate
- Ensure that the bar and service areas are kept clean and tidy during service
- Ensure overall guest satisfaction
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: Dolce Ivey Spencer Canada, 551 Windermere Road, London, Ontario N5X 2T1
Employment Status: Part-time