Director of Sales and Marketing -Ramada By Wyndham Manama City Centre


Manama, BH

Property Name:  Ramada Manama City Center
Req Id:  22521


Ramada By Wyndham Manama City Centre is now seeking a Director of Sales and Marketing to join our team in Bahrain.

Job Summary


The Director of Sales and Marketing under the business supervision of the General manager and within the limits of established Corporate/Sales policies and procedures, oversees and directs all aspects of the Sales and Marketing activities. His/her responsibilities include overseeing the planning and development of promotional strategies and marketing plans; oversees and assists with the development and implementation of the sales and marketing plan; management of the sales and marketing team and reporting on effectiveness of the plan.

Education & Experience


  • Ideally 2 to 3 years as DOSM in the 4/5 star hotel
  • Ideally Degree/Diploma in a Marketing/Business Administration or any related field
  • Hotel industry work experience demonstrating progressive career growth and a pattern of exceptional performance
  • Ability to manage team
  • Proficiency in property management system
  • Strong media, presentation and computer skills

General Requirements


  • Participate in major local/ regional/international trade shows and local hotel association meetings to maintain good customer data base and to promote the sales of the hotel.
  • Meets with all influential clients and ensures post meeting evaluations are conducted.
  • Make sure the hotel rates are updated in major distribution channels and of course to all travel agents and tour operators.
  • To keep daily contact with the front office and see the status of hotel occupancy and advice the sales team to take all necessary action.
  • Recruit, manage train and motivate direct reporting sales staff according to company procedures, policy and recruitment law.
  • Establish and maintain effective employee relations.
  • Establish and maintain files on major hotel accounts.
  • Manage relevant reporting of management and financial information for the sales and marketing department.
  • Communicate with the advertising company and ensure that product is delivered as per the highest standard and on time.
  • Make sure all corporate companies are provided with a proper rate and updated accordingly.
  • Recommends to General Manager direct mail campaigns to reach specific markets.
  • Organizes and accompanies site inspection trips to hotel by major clients.
  • Disseminate sales related information to other departments as appropriate.
  • Maintains a high level of exposure for the hotel locally and internationally and major marketing areas through sales solicitation, telephone contact and written communications.
  • Maintained and develop corporate image and reputation and protect and develop the hotel brand via suitable PR activity and intellectual property management.
  • Plan and manage internal communication and awareness of corporate direction, mission aims and activities.
  • To make sure all hotels promotional materials are updated and merchandised in relevant areas and customer outlets.
  • Operate in a safe and environmentally friendly way to protect guests’ and associates’ health; security and safety, as well as protect and conserve the environment.

Fundamental Requirements


  • The production of the overall annual revenue plan, budget for the hotel, incorporating an action plan strategies in order to ensure that the objectives of marketing plans are achieved.
  • To prepare the marketing plan of the hotel with the coordination of hotel management team.
  • To lead the sales team and provide all guidance to achieve room nights/F&B Target.
  • To carry a regular sales call along with the sales team and monitor all call activity.
  • Make sure revenue target is achieved in line.
  • Keep a regular contact with local media and use the leverage of the PR Communication
  • Plan/carry out/local and international marketing activity to agreed budget and timescale and integrate team sales effort with other departments marketing activities, egg Food and Beverage promotion, telemarketing etc.
  • Make sure all outstanding payments are collected from local and international market.
  • Make a regular sales call to top producing accounts and solicit new accounts.
  • Follow competitor’s activity and advice the management accordingly.
  • Entertain top producing accounts in the hotel and make sure they are acquainted with the hotel.
  • Make sure the hotel is exposed in the international Hospitality media and regular press release is sent, whenever event is happening at the hotel.
  • To motivate the sales team especially during tough time and give proper training.
  • Directs all sales activities of the sales personnel to ensure that they meet the goals of the sales plan.
  • Plan and priorities sales activity and customer contact prospect toward achieving agreed business, including managing departmental expenses.
  • Introduce new Marketing programmers and it mode of operation, including PR, Advertising Strategy.
  • Recommends to G.M as appropriate, and coordinates all methods of maintaining and increasing business volume. This includes the analysis of the changing market trends, advertising, sales promotion, personal selling, publicity, community relations.



Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.


Job Location: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A  N/A
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler.  Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.