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Conference Desk Coordinator


Montreal, Quebec, CA

Property Name:  Dolce Intl BMO Canada
Req Id:  8588

Dolce is now seeking a Conference Desk Coordinator to join our team at Dolce Intl BMO Canada in TorontoOntario.

Job Summary

Wyndham Hotel Group is searching for a Bilingual Conference Desk Coordinator to work at the BMO Financial Group Institute for Learning (IFL) property in Montreal, Quebec, Canada. We are looking for a self-motivated, resourceful individual who will provide assistance for meetings, conferences and provide administrative support to clients. 

Education & Experience
  • Must be fully bilingual French/English  - written and verbal
  • 2 years of job related experience
  • Work may require evening, night, or weekend assignments on occasion. Schedule varies according to business demands and needs.
  • Must have employment eligibility in Canada.
Physical Requirements
  • Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day
General Requirements
  • Preference given to candidates with experience using Delphi and Workbench Programs
  • Excellent communication and interpersonal skills required.
  • Demonstrated sense of urgency.
  • Strong orientation to quality, accuracy, and timeliness.
  • Must possess excellent organization, and time management skills.
  • Demonstrated commitment to customer service.
  • Proficient in Microsoft Office Suite of products.Sourcing, negotiating and booking suppliers i.e. rental companies, florists, speakers, transportation, completing appropriate contracts or agreements/completing purchase orders or cheque requisition forms.
Fundamental Requirements

Produces a variety of name badges for guests which require manipulation of logos and templates.

  • Generates door signs for all groups the week before they arrive for posting the day of the meeting.
  • Takes and delivers guest messages.
  • Updates (urgent) information on the message system as necessary.
  • Troubleshoots minor Audio Visual and I.T. issues
  • Submits (via email) daily Passover report to Manager at the end of each shift.
  • Reports all maintenance needs and damages for immediate repair.
  • Follows daily work sheets and checklists through to completion.
  • Ensure accurate and timely billing information for events to the Accounting Department.

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Job Location: Dolce Intl BMO Canada, 3550 Pharmacy Avenue, Toronto, Ontario  M1W 3Z3
Employment Status: Part-time


What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.