Account Director, Strategic Global Tour Operator Partnerships - EMEA


Muenchen, DE, Berlin

Property Name:  Germany
Req Id:  22866

 Wyndham Hotels & Resorts is now seeking a Account Director, Strategic Global Tour Operator Partnerships - EMEA to join our team in Berlin.

Job Summary

The Account Director, Strategic Global Tour Operator Partnerships - EMEA will orchestrate the ideation and execution of comprehensive strategic plans to foster, solidify, and leverage relationships with major tour operators within the EMEA region. As a top-tier executive, the role demands expertise in stimulating global expansion and amplifying the visibility of Wyndham Hotels & Resorts' (WHR) franchised and managed hotels across all brand portfolios. The incumbent will be instrumental in galvanizing revenue growth from existing and potential tour operator accounts across the territory and will shoulder complete accountability for the tour operator sales strategy. They will employ a collaborative, consultative approach to liaise between clients, internal distribution teams, and hotels, thereby escalating revenue opportunities and market share. The role’s performance will be evaluated based on consumed revenues, market share growth, and other strategic performance indicators..


The Account Director, Strategic Global Tour Operator Partnerships EMEA will be responsible for instigating significant revenue opportunities for the WHR portfolio of brands and hotels

The role involves direct negotiations with clients to secure the most favourable agreements, followed by presenting these to hotels for their consideration

The role entails the management of globally recognized tour operator accounts with the capability to traverse our brand portfolios and geographical markets

The incumbent will operate with significant autonomy, driving new and existing accounts, and making strategic business decisions

They will also collaborate with overseas colleagues to foster the growth of accounts within their territory

Scope/Financial Responsibility

The Account Director, Strategic Global Tour Operator Partnerships EMEA will oversee a comprehensive portfolio of accounts across the territory, each with a significant potential revenue value

They will establish and attain ambitious revenue targets in accordance with their line manager and participate in the WHR GSO Individual Sales Incentive Plan

The role will be accountable for managing expenses and consumables within the pre-determined annual budget

The incumbent will be responsible for submitting regular Travel & Entertainment Expense Reports

Abilities/Key Competencies/Skills

An industry veteran with a robust background in the hotel and travel industry, demonstrating an unparalleled blend of sales, distribution, and strategic marketing skills

Proven success in global account management and strategic partnership development within commercial roles in the travel/hospitality industry

Demonstrable strategic prowess and an extensive network in the leisure segment of hospitality and tourism-related sectors

Deep understanding of Wyndham's processes and systems related to Distribution and Sales globally

Exceptional business acumen, capable of making informed business decisions that consider potential costs and benefits of partnerships

ommercially focused, results-oriented, with a high level of initiative and accountability

Fluent English & German proficiency is mandatory, and knowledge of additional languages is advantageous

Superior communication skills, with the ability to network and build effective relationships at all organizational levels

High level of adaptability to adjust to the dynamic needs of the business


Master's Degree or equivalent experience in a hospitality or commercial discipline

Extensive executive experience in hotel/travel sales at a national or global level, ideally in a corporate office environment

Full local driving license preferred

Fluency in written and spoken English and German is mandatory, with proficiency in additional European languages advantageous

Mastery of Microsoft office programs is required

Previous experience of working with lead generation and CRM systems is vital

Experience with hotel-specific operating and reservation systems is highly advantageous



Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

Employment Status: Full-time

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler.  Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.