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Global Sales Account Director, Group-MICE Germany & Eastern countries


Muenchen, DE

Property Name:  WHG Germany
Req Id:  7573

Wyndham Hotels & Resorts is now seeking a Global Sales Account Director, Group-MICE Germany & Eastern countries to join our team in Berlin / Frankfurt, Germany


The Account Director, Group/MICE Sales - Germany & Eastern Europe proactively drives revenue and room night contribution into our Wyndham Hotels & Resorts (WHR) franchised and managed hotels across all brands & around the world. They are responsible for fully developing and managing a portfolio of accounts headquartered throughout Germany & Eastern Europe, that specialise in the Group, Meetings, Incentive, Conference & Events segments. They work both strategically and tactically to exceed agreed annual revenue goals, by managing their direct and agency client leads & solicitations, placing them into WHR properties, primarily via our proprietary Global Opportunity Leads (GO Leads) system. This position requires a consultative sales approach, acting in partnership with the agent and/or their client company to form a strong tripartite relationship; thereby annually increasing the revenue into and market share for WHR hotels. This person is experienced in customer facing activities including but not limited to structured business reviews with clients and prospects at all levels. Measurement of success is based on consumed revenues; however lead solicitations, conversion ratio’s and other appropriate matrix will be used to agree targets. This position reports to the Senior Director, Global Sales EMEA and involves frequent travel throughout the region as required by both the clients and the business.



The Account Director, Group/MICE Sales - Germany & Eastern Europe will drive significant revenue opportunities into the WHR portfolio of brands and hotels. They will work and negotiate directly with all clients for the best potential agreement, prior to offering this to the hotels for their consideration & participation. They will manage both ‘end user’ clients as well as a portfolio of ‘third party agents’ throughout the region. They will where required manage their clients’ needs throughout the region and from potentially offices outside of Germany. The Account Director, Group/MICE Sales - Germany & Eastern Europe will be home based in Germany or in another CEE country. They will take responsibility for new and existing accounts making independent business decisions that will assist them in the achievement of their goals and targets. They will also be required to assist colleagues with the development of their accounts where appropriate and such assistance required.

Scope/Financial Responsibility

Although this position does not manage a cost center, it is the responsibility of the Account Director, Group/MICE Sales – Germany & Eastern Europe to manage their expenses accordingly. They must review costs of sale and ROI for all business trips; marketing opportunities and overall spend in their region. They are is responsible for submitting a Travel and Entertainment Expense Report monthly.

Abilities/Key Competencies/Skills
  • Comprehensive commercial knowledge of hospitality sector in market place and Group/MICE segment in particular
  • Ability to work well both independently and as part of a team to achieve goals and targets
  • Flexibility to adjust to the changing needs of the business, taking on new ideas, initiatives, brands and responsibilities as they present themselves
  • Ability to work simultaneously on a number of initiatives and priorities often under pressure
  • Excellent interpersonal and communication skills to work with people at all levels and from all backgrounds and parts of the world
  • Strong professional presentation skills
  • Ability to stay objective and fair when dealing with sensitive internal/external customer situations maintaining constructive working relations
  • Passionate self-starter, exhibiting initiative, confidence, professionalism and good judgment
  • Works with a high level of accountability, results orientated and dependable
  • Ability to make business decisions with integrity and honesty

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Job Location: WHG Germany, Englschalkinger Strasse 14, Hammersmith Bridge Road, Muenchen, N/A  81925
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.