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Accounts Receivable Officer

Location: 

Muscat, Muscat, OM

Property Name:  Wyndham Garden Muscat
Req Id:  21906

[[Wyndham Garden Muscat]] is now seeking a [[Accounts Receivable Officer]] to join our team.

 

Job Summary

The role holder will contribute to the performance of the hotel by facilitating the proper review, timely processing and communications of all guests billing and the collection thereof, in accordance with the Wyndham Hotels & Resorts policies and procedures.

 

It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.

 

KEY RESPONSIBILITIES

  • Assist the sales effort in establishing customer credit in accordance with Wyndham’s ’s policies and procedures, to include but not limited to the application process, reference checks, credit limits, direct bill listing, deposit requirements and other credit related activities.
  • Provide customers with accurate and timely invoices, statements and schedules.
  • Respond effectively to customer inquiries in a timely fashion.  Communicate all issues and/or disputes to operating departments and supervisor.
  • Maintain an efficient collection process to include an organized filing and tracing system, issue demand letters, monitor returned checks and chargebacks, perform collection calls and prepare bad debt write-offs.
  • Ensure proper internal control by monitoring the guest ledger, advance deposit ledger and any other related subsidiary ledgers.
  • Implement credit training in operating department to include proper credit card, cash and check acceptance, limits and approval for direct bill listing.
  • Monitor and prepare financial reports in accordance with Wyndham’s requirements meeting various due dates; i.e., month end aging reports, weekly aging transmission to the Corporate Office, etc.
  • Attend and contribute to periodic meetings (pre-convention, credit, etc.) to maintain favorable working relationships between employees to improve morale, productivity and efficiency.
  • Keep supervisor informed of any unusual events and/or deviations of policies or procedures.

Ensure overall guest satisfaction

 

SKILLS & COMPETENCIES

  • Customer driven
  • Be able to work under pressure
  • Great organizational plan skills
  • Good Knowledge of all hospitality systems
  • Good communication skills

 

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience.

EXPERIENCE, CERTIFICATION & EDUCATION

  • A minimum of 1/2 years in a similar role in same role in 4/5 star hotel
  • knowledge of relevant accounting software
  • A Diploma in Finance field
  • knowledge of accounts receivable
  • knowledge of general accounting procedures

 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Job Location: Wyndham Garden Muscat, Plot 41, Al Khuwair, Muscat, N/A  N/A
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

 

 

 

What we expect from you:

You will play an important part in our mission to make hotel travel possible for all by:

Being responsive, respectful and delivering great experiences to our guests, partners and communities.

Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us:

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

Competitive salary and benefits, flexible work arrangements and exclusive team member discounts.  

Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

A Company culture of diversity, equity and inclusion. Our culture infuses different perspectives that reflect our diverse guests and communities around the world.

About Wyndham Hotels & Resorts:

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else across the globe, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.