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Administrative Assistant/Membership Coordinator

Location: 

Napa, CA, US, 94558

Property Name:  Dolce Silverado
Req Id:  15666

Dolce is now seeking a Administrative Assistant/Membership Coordinator to join our team at the Dolce Silverado location in NapaCalifornia.

Job Summary

The Health Club Supervisor is responsible for maintaining all fitness operations and producing and directing programs and special events for members and hotel guests.  He/she is also responsible for supervising all health club personnel to ensure quality health and fitness services to members and guests.

Education & Experience

  • High School diploma or equivalent and/or experience in a hotel or a related field required.
  • At least six years progressive experience in a related field; and/or a 4-year college degree and/or 4 years experience and continuing education units; and/or field certification required.
  • Previous supervisory responsibility preferred.

Physical Requirements

  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.
  • Hygiene is key in this environment due to the close proximity of working with the clients.  At no time is cigarette smoke allowed to be on the hands, clothes or breath of a spa employee during a shift.

Fundamental Requirements

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Plan, coordinate, supervise and direct special events and programs for members and corporate games for hotel guests.
  • Conduct fitness testing and complimentary orientation workout and exercise prescription upon member and hotel guest request.
  • Ensure the cleanliness of the fitness areas and necessary maintenance of fitness equipment.
  • Supervise all group activities (aerobic classes, etc.).
  • Schedule health club employees according to business demands and Wyndham International guidelines.
  • Assist in monitoring and evaluating health club employee performance.
  • Maintain inventory for professional services while controlling cost and avoiding excess product usage.
  • Provide instruction on equipment use as needed.
  • Train health club employees as necessary.
  • Assist with sales and marketing to promote health club sales.

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Dolce Silverado1600 Atlas Peak RoadNapaCalifornia  94558
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.


Nearest Major Market: Napa