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Analyst, Digital Product Analytics

Location: 

Parsippany, NJ, US

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  17360

Wyndham Hotels & Resorts is now seeking a Analyst, Digital Product Analytics to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Job Summary

The ideal candidate will be a self-starter with a strong aptitude for analytics.  He/she will provide analysis and reporting that will drive key decisions for improving performance via Wyndham Hotels & Resorts’ expansive brand websites and app.  This position is responsible for all aspects of web analysis, including: analysis planning, defining data requirements, extracting and managing data, conducting analysis, and communicating conclusions/recommendations to stakeholders. This position will primarily work in transactional web analytics focusing on digital product and channel performance, but other ad-hoc business analytics projects will also be required.  To be successful, the ideal Digital Analyst will demonstrate a thirst for knowledge and natural curiosity that facilitates rapid learning of Wyndham’s business model and our data infrastructure at a scale that supports our network of 8,900+ hotels worldwide.  Candidates must be self-motivated, detail-oriented, have the ability to work with limited supervision, and be comfortable in an environment of constantly changing priorities.

 

Responsiblity

  1. Build and support standard and ad-hoc digital product reports across multiple channels and systems (Adobe Analytics, Content Square, Medallia Digital)
  2. Support the digital analytics effort by creating dashboards to track KPIs, analyzing digital/multi-channel data, reporting findings, and consulting with senior leadership  
  3. Work collaboratively with team members to conduct holistic analyses of the organization’s efforts, identify key trends, and provide recommendations to stakeholders
  4. Support UAT efforts across all of our digital platforms to ensure accurate tracking of our digital data across our websites and apps
     

Abilities/Key Competencies/Skills

    Experience with a digital analytics tool (Adobe Analytics, Google Analytics, etc.) strongly preferred
    Experience with BI reporting tool preferred (Tableau, Birst, MicroStrategy, Business Objects, etc.)
    Must be strongly proficient in PowerPoint, Word, Excel, and Outlook
    Must have advanced knowledge of Excel (advanced formulas, pivot tables, etc.)
    Familiarity with statistical and data modeling techniques preferred
    Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity
    Must have the ability to multi-task and prioritize projects
    Must be a team player and have the ability to coordinate cross-functional efforts with all levels of the organization
    Must be a self-motivator who delivers results with minimal supervision
    Must have strong communication skills, both written and verbal

 

Experience/Certificates/Education

  • Bachelor’s degree required
  • Experience in the hospitality industry a plus
  • Must have 1-2 years of experience in an analytics role

 
 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 21 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.