Analyst, Operations Solutions & Standards


Parsippany, NJ, US

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  22877

Wyndham Hotels & Resorts is now seeking a Analyst, Operations Solutions & Standards to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The role of the Analyst, Operations Solutions & Standards at Wyndham Hotels & Resorts reports to the Sr. Manager, Operations Solutions & Standards. This key role will assist in the maintenance and integrity of our brand standards across all WHR brands globally, as well as identify opportunities, improve current processes, and support brand initiatives to help drive owner engagement. 
This role will also assist with project management related to various Franchise Operations and quality, Sourcing, and Brand Operations initiatives.

What you'll do

  • Assist in the maintenance and integrity of brand standards across all WHR brands globally. Includes supporting new brand integrations, brand standards release workflow assistance, Adobe Experience Manager authoring, UAT, site troubleshooting, suggesting enhancements for franchisee user experience and efficient site maintenance.
  • Provide project implementation support related to various Franchise Operations & Quality, Sourcing, and Brand Operations initiatives.
  • Analyze data from industry research and the QA/compliance/waiver system to identify opportunities to help support business decisions that drive increased guest satisfaction, owner engagement and reduced owner operating expenses. 
  • Partner with the Sourcing, Communications, and other franchisee facing teams, to review franchisee facing materials to ensure alignment with Brand Standards.
  • Assist in the execution of the Global Property Awards and other brand initiatives that drive owner engagement and recognition internally, as well as externally.
  • Develop creative operational materials that support various franchisee engagement initiatives.

You'll be successful if you have

  • Clear and concise verbal and written communication skills.
  • Ability to communicate effectively with leadership.
  • High energy, successful in a fast-paced environment.
  • Ability to work collaboratively and independently.
  • Ability to multi-task and adapt to change. 
  • Strong analytical skills and attention to detail.

Required Qualifications/Experience

  • Bachelor’s degree in a relevant field of work (Business, Hospitality, etc.).
  • Minimum 3 years hospitality – related financial or analytical experience. 
  • Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook, etc.).
  • Proficiency in Smartsheet.
  • Proficiency in Adobe suite products (e.g. building, editing, and adding formulas to PDF’s).
  • Knowledge in use of creative programs such as Canva.
  • Knowledge of Adobe Experience Manager (Content Management system).



Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.


Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: Full-time

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler.  Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.