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Coordinator, Contracts Compliance


Parsippany, NJ, US, 07054

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  20135

Wyndham Hotels & Resorts is now seeking a Coordinator, Contracts Compliance to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Job Summary

Protect the interest of the Wyndham Hotels & Resorts brands (franchisors/licensors) and the franchisees/licensees based on the agreement established between the two parties.  Ensure all legal processes are followed and managed to the terms of each license/franchise agreement.  This includes administering all aspects required within the default notice and termination process, maintaining appropriate databases, and all general correspondence surrounding the interpretation of the license/franchise agreements.


1.  Responsible for a specific geographic territory monitoring a large number of franchisees to determine whether the property is operating in accordance with the Franchise Agreement including:

  • Quality Assurance Standards
  • Payment of system fees
  • Insurance requirements
  • Deadlines such as ground break, quality score achievement, windows, opening dates and any other special stipulation within an agreement.
  • Ad-hoc projects

2.  Take action to encourage compliance by:

  • Reviewing contract terms to assist in determining if a property is in default.
  • Drafting legal correspondence and documents necessary to communicate problems and solutions.
  • Preparing and issuing non-conformance or default letters.
  • Preparing, issuing, and executing Temporary Closing Letters.

3.  Responsible for the integrity of all compliance information within the information systems and other specific quantifiable contractual obligations along with maintaining an up-to-date log of all relative information related to those compliance issues.

  • Issue Termination Notices, Termination Agreements, Post-Termination Settlement Agreements, Liquidated Damages letters and Liquidated Damages Advisement letters, as required, for sites that may request this calculation or may have transferred the property without receiving our approval.
  • Create TyMetrix profiles for all terminated sites.  Calculate liquidated damages, in accordance with terms of the license agreement, for each terminated site.
  • Responsible for initiating and tracking de-identification procedures in accordance with the franchise agreement.
  • Thoroughly understand license agreements, regulations and stipulations to ensure that information given is accurate.

4.  Provide all needed research to attorneys (inside and outside of Wyndham Hotels & Resorts) for all compliance related activities that involve legal action such as bankruptcy, etc.

Scope/Financial Responsibility

This position affects many areas of the company.  The Compliance process is a major factor in determining if a property gets special stipulations (fees, windows), whether a property is in good standing or if it is a candidate for termination.  Additionally, financial defaults require payment of all past due fees.  Compliance has a direct impact on Quality Assurance, Finance, Legal and all of the Brand Operations staff.  The effective management of the compliance process directly impacts the company’s growth and revenue.

Abilities/Key Competencies/Skills

  • Must be detail orientated.
  • Ability to prioritize, multi-task, work under pressure and meet deadlines.
  • Constant and diligent follow-up is a must.
  • Ability to work with both internal and external customers.
  • Must be able to compose correspondence quickly and accurately.
  • Excellent written and verbal communication skills.
  • Must work well with a team to accomplish tasks.


  • College Degree (BA, BS) and 1-2 years administration experience desired in a franchised service industry.
  • Paralegal Certificate preferred but not required.
  • Experience dealing with or preparing contracts is a plus.
  • Strong computer skills including MS Office and MS Browsers.

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.

Nearest Major Market: New York City
Nearest Secondary Market: Newark