Coordinator, Revenue Management Services Operations

Location: 

Parsippany, NJ, US, 07054

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  23197

Wyndham Hotels & Resorts is now seeking a Coordinator, Revenue Management Services Operations to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Revenue Management Coordinator’s primary function is to support the Senior Manager Customer Success, Revenue Management and Vice President, Revenue Management Services by executing tasks assigned by RM Leadership. Primary responsibilities associated with onboarding new properties onto RM Service (include but are not limited to executing contracts, updating solicitation lists sales, property set-up, coordination of STR reporting and initiating competitive pricing reports).  Additional prime responsibilities include all related steps associated with onboarding new associates as they join the department.  This includes (but is not limited to new hire set-up, equipment requisitions, security & access requests, maintenance of departmental distribution lists, preparing job requisitions). Occasional administrative support may be requested by RM Leadership.   

What you'll do

  • Onboarding new hotels to RM Service is paramount.  It entails organizational coordination between departments, the Senior Manager, Revenue Management and the Vice President.   Decisions pertaining to solicitation effort & lists, executing contracts, internal and external reporting requirements and routinely updating files & documents are routine. Post execution alignment pertaining to portfolio size, organizational and staffing updates will require coordination with RM Leadership.  
  • Onboard new RM team members by facilitating office space, proper access to needed resources, systems and or applications as well as updating distributions list(s) & SharePoint. 
  • Perform various tasks to support RM Leadership, including but not limited to property Comp Set updates, property STR requests, adding and removing competitor rate shop reports, and running other ad hoc reports as requested.  This position will also assist in making any necessary Salesforce and SharePoint updates as it pertains to service.
     

You'll be successful if you have

  • Must be able to convey information and ideas clearly, both oral and written communications.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to work well in stressful situations, including ability to handle property questions and concerns with satisfactory results.
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by key clients, co-workers and supervisors.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must be able to utilize basic computer functions within Excel, Microsoft Outlook and Internet Browsers and any other systems that may be designated by the company.
  • Perform other duties as requested by management.
  • Attend meetings/training as required by management.
  • Ability to work with large datasets and synthesize concise conclusions.
     

Required Qualifications/Experience

  • High School Diploma or GED required.
  • At least 1 to 2 years of progressive experience in a hotel or a related field required.  
  • Has knowledge of office or operational procedures.  Performs basic typing/word-processing, bookkeeping, checking of charts or records and posting of information to a database/spreadsheet, following instructions.
  • Familiarity with MS Office (PowerPoint, Excel and Word) is necessary.
  • Analytical – Ability to review numbers and draw quick conclusions about past and future trends from data.
     

COMPANY OVERVIEW:

 

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

 

Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: Full-time

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler.  Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.


Nearest Major Market: New York City
Nearest Secondary Market: Newark