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Director, HRMS


Parsippany, NJ, US

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  20700

Wyndham Hotels & Resorts is now seeking a Director, HRMS to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Job Summary

Reporting to the SVP, HRMS, Analytics & Payroll, the Director, HRMS is responsible for the overall design, development, testing, assessing, enhancing and maintenance of global Human Resources Information System (HRIS) solutions such as SuccessFactors, Kronos, or ADP and related policies, procedures and process requirements. They will adapt, develop, configure and/or implement appropriate structures, tools, policies, processes, and integrations to provide high quality analyses, insights and solutions. The Director will also lead, coach, develop and manage Managers, Analysts and Administrators as needed.

The Director, HRMS works with project teams, including HR, Finance, Legal, Compensation, Payroll, IT, and third-party implementation partners to schedule and organize meetings, create project and process documentation, as well as coordinate project status, communications and training. The Director, HRMS will work ensure that project objectives are successfully executed on time and to contract and business requirements. The Director also communicates to and works with HR, Payroll, Benefits, Compensation and other members of the HRMS team to ensure that all stakeholders are aware of the impact of new functionality, new configurations and any other aspect of HRMS projects. 

On a day-to-day basis, the Director, HRMS will support the operations of the business in HR systems answering questions, providing information for investigations and troubleshooting issues.  The Director should be familiar with trends in support requests and be able to determine if training, job aids or additional assistance is needed by the business partners to be successful in performing necessary processing using the technology. 

The Director ensures HRMS compliance with Wyndham controls for data transfers and other business needs related to projects and normal business processes and ensures that business process and technical requirements are communicated, planned and delivered.  

The Director, HRMS also works on reporting initiatives and ad hoc requirements as needed, including direct database queries, data presentation tools and native reporting capabilities of ERP solutions.

The successful Director, HRMS will keep current with HR and other vendor technologies and the changing landscape of HR priorities in order to be an effective internal consultant to our business partners.


  • Plans, designs, and deploys functionality, modules and systems to maximize the usage of HR technology suites.
  • Maintains and supports HR applications and processes.
  • Collaborates with internal and external partners to identify and prioritize HRIS projects; Leads HRIS projects and cross functional teams to ensure HRIS is optimally configured, maintained, and utilized.
  • Supervises direct reports, providing regular feedback and direction.
  • Maintains HRIS governance to ensure compliance and timely response to audit requests. Develops and delivers timely reports for HR and Executives as needed.

Knowledge and Skills

  • Ability to organize, analyze and synthesize information regarding systems and processes.
  • Ability to absorb and evaluate information from a variety of sources and maintain a view of the “big picture” as well as the details of the HRMS systems and WHR business processes.
  • Ability to be proactive with regard to problem resolution.
  • Ability to assess sense of urgency and prioritization of work.
  • Ability to function effectively and efficiently in a busy work environment, to handle stress, and to communicate with competence and kindness under pressure.
  • Ability to manage own and others’ work on multiple initiatives/systems concurrently.
  • Ability to create accurate and effective documentation.
  • Flexibility in problem analysis and solution creation/generation.
  • Strong verbal and written communication skills, including presentation skills.
  • Strong team spirit.

Technical Skills and Job Experience

  • Moderate to high level of experience using Microsoft Office products including Outlook, Excel, Word, PowerPoint, and Visio.
  • Moderate experienced using collaboration and process enablement technologies such as Skype, Zoom and Smartsheet.
  • Deep experience with HR systems such as SuccessFactors, Kronos or ADP.
  • Experience with support ticket systems such as Zendesk.
  • Significant experience with ERP HR/Payroll modules.
  • Significant experience with HR and Payroll business processes such as timekeeping and Payroll.
  • At least 2 years’ experience with project management.
  • At least 3 years’ experience in a role of managing and supervising staff.

Education & Experience

  • PMP, SHRM certification a plus; College degree strongly preferred.

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.