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Manager, Data Analysis


Parsippany, NJ, US

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  20617

Wyndham Hotels & Resorts is now seeking a Manager, Data Analysis to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Position Summary

The Manager, Data Analysis will support WH&R Data IT and business reporting teams. The primary responsibility will be to structure large data sets, understand and produce analysis that will be used to drive user insights, identification of performance improvement opportunities, ad hoc analysis, reporting to support key initiatives within the organization.

Key Responsibilities

  • Work with BAs, Data IT team and other business leaders to identify opportunities for improvement.
  • Manage and build a team of data analysts.
  • Create reports for internal teams and/or external clients.
  • Collaborate with team members to collect and analyze data.
  • Use graphs, infographics and other methods to visualize data.
  • Establish KPIs to measure the effectiveness of business decisions.
  • Structure large data sets to find usable information. 
  • Work with a team of analysts and other associates to process information.
  • Create presentations and reports based on recommendations and findings.
  • Serve as SME and provide ad hoc data for Reporting, Finance, PMS and CR Vendors. 

Key Competencies/Skills

  • Experience working in customer facing role. Flexible, open to changes and adapts quickly to new environments, tools and processes.
  • Clear understanding of relational databases, data warehouses and reporting analytics/KPI.
  • Analytical and problem-solving skills.
  • Experience with statistical software (e.g., Stata, SPSS).
  • Knowledge of data gathering, cleaning and transforming techniques.
  • Reporting and data visualization skills using software like Tableau.
  • Understanding of data warehousing and ETL techniques.
  • Proficiency in Microsoft Excel.
  • Ability to set and meet deadlines.
  • Ability to work in high-pressure situations.
  • Experience with statistical software.
  • Technical writing skills.
  • Excellent attention to detail.
  • Strong written/verbal communication skills.
  • Ability to QA and troubleshoot data.
  • Strong knowledge of data management and query writing on MS SQL. 
  • Must have the ability to prioritize and handle multiple tasks in a high-pressure environment. 
  • Resourceful and excellent organizational skills.
  • Process requests timely with minimal supervision required.
  • Methodical approach. Organized, possessing strong analytical abilities.
  • Strong time management skills, ability to work within deadlines. 
  • Strong work ethic and attention to detail.

Education & Experience

  • Data mining experience, information extraction or statistical modeling.  Familiar with Data structures.
  • Clear understanding of relational databases, data warehouses and reporting analytics/KPI.
  • MS/BS in Information Technologies or related field and/or equivalent experience.
  • 5 + years of IT experience (Data Analyst role preferred).
  • Able to create complex queries in SQL. 
  • Reporting tools such as Tableau, Birst.
  • Knowledge of using AWS cloud services like S3, Redshift, Atena, etc.
  • Coding language such as Python, Java.

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.