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Manager, Global Sales - Casino Resort


Parsippany, NJ, US

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  15906

Wyndham Hotels & Resorts is now seeking a Manager, Global Sales - Casino Resort to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Job Summary

The Manager, RSS will be responsible for driving topline results among their assigned Casino/Resort hotels by developing and implementing clear, measurable and proactive go-to-market sales initiatives. The Manager supports the adoption of WHR derived programs, Global Sales strategies, Global account connectivity and lead the adoption, use, and continued support of assigned hotel revenue generating platforms and resources. In addition the Manager RSS will develop a strategic Casino/Resort derived road map individualized to each assigned Casino/Resort hotel to be utilized by the Manager RSS.  The Manager RSS will establish bi-weekly touchpoints that in combination will provide direction on how they are planning to leverage WHG’s vast set of resources. 


  • Proactive Prospecting –Identify and contact demand generators in the market, conduct competitive set research to secure new group and local accounts, and negotiate rates
  • Respond to Leads – Respond to all incoming sales inquiries
  • Manage the RFP Process – Complete all RFPs sent via brand channels, create compelling business cases for preferred accounts, and collaborate with the hotel’s National Account team to procure more room nights
  • Account Maintenance –Sustain on-going, consistent communication with your current clients to strengthen relationships and loyalty
  • Marketing – Assist with the creation of marketing collateral to promote hotel offerings. Ensure that property pages on supplier sites are optimized and updated.
  • Training – Ensure the on-site team is trained to support the hotel’s sales effort


The Manager RSS will drive decision-making for the assigned hotels sales approach including, resources, training, marketing, and overall sales strategy. The Manager RSS oversees execution to achieve program success.  While the role will not have direct supervision of a team, the Manager RSS will liaise directly with both key internal stakeholders, the revenue management and field opts teams to align on strategies, most importantly WHR’s vast Global Sales network.


Scope/Financial Responsibility
The Manager RSS will be responsible for driving topline hotel revenue growth.  This will be accomplished through proactive sales activities and increased Franchisee engagement. Success metrics will be created to ensure revenue increases are realized with the addition of this role. The Manager RSS will be required to develop and maintain metrics approved by your direct report which will be reviewed weekly. 


Abilities/Key Competencies/Skills
•    Casino/Resort Experience
•    Revenue focus
•    Strong account management skills 
•    Ability to multi-task and manage competing priorities while on tight deadlines
•    Effectively work with multiple levels of leadership cross-functionally to achieve results
•    Problem solving skills
•    Strong attention to detail
•    Strong relationship management skills
•    Capable of working independently
•    Excel and power point skills
•    Ability to achieve targeted booked revenue

Job Requirements

- Casino/Resort Experience Strongly Preferred 
- Multi-property Experience Strongly Preferred 
- Bachelor’s degree preferred
- Minimum of 2-5 years’ sales experience in a mid-scale hotel required
- Strong project, organizational and time management skills
- Ability to use independent judgment and makes decisions
- Excellent written and oral communication and interpersonal skills
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.) 
- Experience with Sales and Revenue Management Tools (e.g., Salesforce.com, etc.)
- Ability to work remote and stay focused

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.

Nearest Major Market: New York City
Nearest Secondary Market: Newark