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SR Manager, Sales Performance & Analytics


Parsippany, NJ, US

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  16912

Wyndham Hotels & Resorts is now seeking a SR Manager, Sales Performance & Analytics to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Job Summary

Position is responsible for a variety of tasks to support the WHG Franchise Sales team (i.e. – training, deal tracking, performance management, etc.). These tasks will include day to day tasks as well as additional ad-hoc requests. Position should also have strong skills in Excel and Salesforce. 


Monitor the sales team overall effectiveness throughout the sales process
-    Analyze weekly reporting metrics to monitor sales team performance using Salesforce.com , DevIQ and other tools for executions, applications & leads
-    Assist with tracking of Contest and Bonus achievement
-    System Usage reports
-    Adhoc reporting as needed
Key liaison/point of contact for all training needs within sales organization
-    Demonstrate expertise and lead Salesforce.com (and other tools) training for strategic use and maintenance of data.
-    Develop, maintain, and deliver training touch points for new Directors to build competency and mastery skills.
-    Assess and analyze business needs with recommendations on training plans and programs to enhance knowledge and skills
-    Facilitate local sales training programs and keep updated on new training methods and techniques
-    Develop and maintain training materials related to sales initiatives including presentations, job aids, participant handouts, virtual class materials and other resources
-    Responsible for monthly and quarterly updates on progress/results.
Partner with other departments to identify and analyze areas of opportunities for process improvement in support of strategic business goals
Special Projects focused on sales initiatives as needed


There is limited level of decision making and a high level of autonomy & confidentiality. Most direction comes from GVP, Development Strategy. This position does not supervise.

Scope/Financial Responsibility

This position is responsible for supporting Franchise Development Directors, Regional Vice Presidents and Senior Vice Presidents (including EVP as needed). This position does not receive a monthly reimbursement of reasonable and necessary travel related expenses.


Abilities/Key Competencies/Skills
Position needs to have excellent interpersonal and communication skills. Position should have good computer skills and a good understanding of SalesForce.com. Position should also have a strong attention to detail

General Requirements

o    High school diploma required / bachelor’s degree preferred
o    Minimum 2 years of progressive sales experience required
o    Salesforce experience
o    Strong work ethic and sense of urgency
o    Ability to get to the root of a problem and utilize resources to provide appropriate solutions
o    Ability to build trust and rapport with others
o    Excellent communication skills with individuals at all levels
o    Strong interpersonal skills
o    Excellent organizational skills
o    Ability to multi-task
o    Proficiency with Microsoft Office Suite; advanced Excel a must
o    Internet savvy
o    Ability and willingness to travel

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.

Nearest Major Market: New York City
Nearest Secondary Market: Newark