Senior Analyst, FP&A

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Senior Analyst will be responsible for providing support to management for forecasting and planning for the WHR IT Contact Center / Franchise Support Systems (CC / FSS).  Tasks include frequent interactions with the CC / FSS management and IT leadership to review P&L activity as well as review variances to P&L targets. They will provide reports to Finance & Hotel Information Technology management in support monthly activity and articulate notable variances and provide recommendations.  This position will provide support reporting on key metrics, recording month end financial activity and updating forecasts.  This position will take direction from the Senior Director, HTCS Financial Planning & Analysis to work on projects that achieve identified department goals which in turn align to the WHR corporate goals and strategic plans.

What you'll do

• Lead in monthly close process for the CC/FSS; review results and research variances to provide explanations, troubleshoot questions/issues.
• Preparation of month-end / quarter-end / year-end actuals reporting and forecast of WHG IT financial results including executive dashboards, revenues and margins, purchased labor, network and telecom usage & miscellaneous expense drivers. Provide analysis and support for annual strat plan and budget process. Track ongoing risks and opportunities.
• Develop and update reporting dashboards highlighting key business drivers (i.e. call volume, PM installations, project initiatives), along with implications on financials (i.e. purchase labor, telecom costs, COS, support tools)
• Preparation of ad hoc analysis ranging from revenue projections, M&A integration activity and expense allocation and cost containment initiatives. 
• Ensure billings and expenses are processed and recorded according to Wyndham policies and procedures. 
   

You'll be successful if you have

• Ability to work under pressure and at a fast pace while not sacrificing accuracy.
• Ability to prioritize tasks, meet deadlines & work collaboratively in the Finance department and with business partners in Hotel Information Technology.
• Working knowledge of Microsoft Office Excel and the ability to perform intermediate functions required.
• Ability to adapt to changing requests, and be able to prioritize work.
• Capability to work and complete tasks with little supervision.
• Ability to defend a position but be open minded to suggestions.
• Process oriented to drive efficiencies.
• Detail oriented.
   

Required Qualifications/Experience

• Bachelor's Degree in Finance, Accounting or Business Administration.
• Minimum 3-5 years in an FP&A role.
• Familiarity with Contact / Support Centers, technology finance and / or telecom / network expenses preferred.