Senior Analyst, Global Sales Analytics

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Senior Analyst, Global Sales Analytics will be responsible for overseeing all aspects of global sales performance reporting, data analytics, and strategic sales initiatives on behalf of the WHR Global Sales Organization.  The position will partner with a cross-functional group of stakeholders (including Marketing, Revenue Management, Human Resources, and Finance, among others) to report on Global Sales performance, analyze results on a weekly/monthly/quarterly basis, identify opportunity areas, and define/execute strategic action plans to drive topline growth.  The position will play a central role in defining WHR’s approach to data governance, developing applicable SOPs, sharing best practices globally, enhancing reporting-related sales training, and partnering with the broader GSO team to initiate/execute global sales initiatives.  The position will work closely with the GSO Operations, GSO Support, and Marketing teams on various initiatives to ensure all activities are supported by data-driven insights. Finally, this position will be responsible for working with other WHR departments on corporate sales and data-related deliverables.
 

What you'll do

• Data System(s) Administration, Reporting, and Development: Oversee, develop and deploy global sales performance reporting for multiple WHR stakeholders (i.e., sellers, sales leaders, WHR executive team); ensure reporting is clear, timely, accurate and accessible. This includes account data, seller data, segment data, and incentive plan data. 
• Data Analytics / Business Intelligence: Analyze performance results, derive data-based insights, identify internal and external trends, and develop strategic action plans to drive topline growth.
• Strategic Sales Initiatives: Partner with the broader topline organization (i.e., Sales, Revenue Management, marketing) to provide data-rich insights in support of strategic revenue-generating initiatives. 
• Project Management – provide support for key strategic initiatives and long-term planning for the Global Sales Team.
   

You'll be successful if you have

• Accountable, professional, results-oriented, and dependable.
• Able to operate effectively both independently and as part of a team to achieve goals and targets.
• Self-starter, exhibiting initiative, flexibility, confidence, and good judgment.
• Makes business decisions with integrity and honesty.
• Effective multi-tasker, able to simultaneously execute on multiple initiatives and priorities.
• Comfortable in a high-pressure, fast-paced, constantly changing environment.
• Strong communicator, both written and verbal; able to deliver messages clearly and concisely.
• Enjoys working with a diverse set of stakeholders.
• Demonstrated leadership / people management experience.
• Objective and fair.
• Demonstrated ability to work with large quantities of complex data and convert it into understandable and action-oriented insights
• Outstanding Excel skills (advanced analytical systems and databases is a plus).
• Extensive knowledge of sales systems and databases.
• Understanding of Sales planning goals and performance measurement reports.
• Exposure to hotel sales at the property level, national sales level or global sales level a plus.
• Understanding of technical terminology and ability to discuss systems applications.
   

Required Qualifications/Experience

• Bachelor's or Master's Degree in Business, Economics, Statistics, Marketing, Finance, Analytics or a relevant field of work, or an equivalent combination of education and work-related experience. 
• 2+ years’ experience desired working in finance, sales operations/analytics, consulting, management, business intelligence, analytics, corporate strategy or a related field.  
• Familiarity with hospitality industry, sales strategy, incentive planning, key performance indicators, cross-industry trends, competitive intelligence services / other data sources a plus.