Senior Director, Sourcing Operations

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

Wyndham is seeking an experienced leader to oversee sourcing operations, including supplier management, and system support activities. This role will manage a team responsible for the administration of sourcing contracts, supplier relationships, and key sourcing tools. The Sr. Director, Sourcing Operations will create and execute strategies that ensure contract compliance, program performance, and optimize sourcing processes to ensure efficiency across the organization.  They will be responsible for guiding their team to build and maintain strong partnerships with suppliers, internal Wyndham stakeholders, and hotel owners and operators.    

What you'll do

• Manage Supplier Performance & Compliance: Establish supplier KPIs, lead quarterly business reviews (QBRs), and evaluate contract compliance to ensure alignment with business objectives and program standards.
• Oversee Supplier Operations & Relationships: Direct day-to-day supplier relationships, ensuring smooth operations and fostering collaboration to optimize performance and meet organizational goals.
• Supplier Audits & Spend Management: Partner with the Sourcing Engagement team to audit supplier reporting, identifying key purchasing and compliance trends. Leverage insights to help drive strategic initiatives that enhance program engagement and improve operational effectiveness.
• Lead and develop a high performing team:  Continually elevate team contributions and create a highly respected team throughout the entire Wyndham Sourcing ecosystem.
• Drive process and system optimization:  including administration of sourcing systems and tools. Oversee contract management, onboarding, and process improvements to drive efficiency and support business goals.
   

You'll be successful if you have

• Experience managing a large portfolio of supplier contracts.
• Strong project management skills.
• Team leadership and development.
• Business analytics and operational performance evaluation.
• Strategic thinking and problem solving.
• Process optimization and system management.
• Cross-functional collaboration.
• High energy, successful in a fast-paced environment. 
• Clear and concise verbal and written communication skills.
• Ability to multi-task, adapt to change, and proactively launch initiatives.
   

Required Qualifications/Experience

• Bachelor’s degree in a relevant field of work (Business, Supply Chain Management, Hospitality, etc.).
• Minimum 10 years in an operations or sourcing environment. 
• Master’s degree in business, supply chain management or hotel administration desired.