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VP, Revenue Optimization


Parsippany, NJ, US

Property Name:  Parsippany - 22 Sylvan Way
Req Id:  14219

Wyndham Hotels & Resorts is now seeking a VP, Revenue Optimization to join our team at the Parsippany - 22 Sylvan Way location in ParsippanyNew Jersey.

Job Summary

The Vice-President of Revenue Optimization is responsible for setting and executing the short-term and long-term total Revenue Strategy for all Wyndham Hotels globally. This critical position in the Revenue Management discipline will oversee strategic analyses of a vast amount of internal and external data, create a point of view of future travel & customer trends in the market, formulate strategies to optimize revenue in that environment, and directly coordinate the execution of these strategies. This includes strategies by market segment, channel, and customer type. This position will also oversee retailing and promotion strategy, including customer messaging and engagement strategy through all direct and third party channels – ranging from small targeted promotions to broad scale Wyndham offers. 

The position will work very closely with the Global Distribution and Connectivity, Sales, Brand Marketing, Digital, Loyalty, and IT teams to execute on Wyndham’s holistic revenue strategy. The success of this position will be measured in KPIs ranging from RevPar Index growth and Channel mix targets, to project completion milestones. Leveraging our current tools, the VP, Revenue Optimization will also ensure our franchisees receive the strategic support necessary, including training, to successfully implement revenue strategies in their hotels. 

The position will report directly to the Group Vice President, Global Revenue Management.


1    Analyze market conditions through various analyses, formulate a comprehensive revenue and customer strategy for WHR, and execute it with the help of our Operations partners and franchisees to succeed in RPI and Revenue growth across the portfolio    

2    Improve capability of Revenue Management discipline to gain productivity, accuracy, and optimization in implementation of revenue strategies by evaluating current and new tools and functionality

3    Manage vendor relationships in support of SLA’s, product/program enhancements, for data and analytics needed for comprehensive Revenue Optimization strategy    
4    Develop and maintain Analyses and Success Metrics, ROI measurement.    RM, EC, IT, Finance    10%
5    Keep abreast of changing and evolving business solutions in hospitality and across related industries that would improve efficiency, maximize revenue or profit, and capitalize on synergies.    

Scope/Financial Responsibility

This position will directly impact the revenue performance of WHR brands and properties.  These results will be visible as top-line revenue growth and growth in Market Share.  This will contribute to the overall performance of the portfolio and therefore the portfolio’s contribution to the system in terms of EBIDTA derived from royalties, other fees, and marketing funds.  The financial scope also involves managing an operating budget and influence on capital budgets. Revenue Optimization team members will report to the individual in this position


Abilities/Key Competencies/Skills

•    Revenue strategist with an in-depth understanding of micro and macroeconomic factors that will influence the hotel industry in the short and long term
•    Ability to create executable tasks from a strategic vision, being able to sell that vision across stakeholders and execute those tasks, in many cases through people not directly under the candidates supervision
•    Ability to work effectively in a fast-paced complex environment.
•    Ability to work simultaneously on a number of initiatives and priorities often under pressure.
•    Results orientated and dependable.
•    Ability to work without specific instructions in an ambitious environment; problem solve. 
•    Ability to make business decisions with integrity and honesty.
•    Ability to work well both independently and as part of a team to achieve goals and targets.
•    Excellent interpersonal and communication skills (both written and verbal) to work with people at all levels and from all backgrounds and parts of the world. 
•    Self-starter, exhibiting initiative, confidence, professionalism and good judgment.
•    Flexibility during times of change and open to multiple points of view and possible solutions.
•    Ability to capture and articulate business needs with diverse stakeholder with varying perspectives.
•    Identify and resolve issues and conflicts that may arise in a project cycle. 
•    Identify and communicate to leader project risks, assumptions, dependencies, and critical paths. 

Education & Experience

•    Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance, IT or a relevant field of work, or an equivalent combination of education and work-related experience. Master’s Degree Preferred
•    8+ years of progressive work-related experience in hotel revenue management, yield management, consulting, customer engagement/strategy or analytics. 
•    Strong knowledge of distribution channel management, Hotel PMS / CRS and revenue management systems, and Microsoft Office applications, including knowledge and experience in hotel pricing concepts, yield management optimization, and selling strategies. 
•    Knowledge of customer segmentation, lifecycle marketing, and lifetime value maximization
•    Analytical – Ability to review numbers and draw quick conclusions about past and future trends from data. 
•    Ability to communicate business needs to the Business Intelligence Group.
•    Revenue Management – Thorough understanding of revenue management or yield management concepts and processes. While hospitality experience is ideal, translatable skills from another industry practicing revenue management with the understanding of segmentation, optimum business mix is

Organizational Relationships

The incumbent will be based in Parsippany, NJ, and will currently report directly to the Group Vice President, Global Revenue Management.  

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way22 Sylvan WayParsippanyNew Jersey  07054
Employment Status: On-Call

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.

Nearest Major Market: New York City
Nearest Secondary Market: Newark