Income Auditor/Accounts Receivable Clerk

Job Summary

Performs daily accounting work including, but not limited to, audits in the following areas; income, food and beverage, and key control. Also processes billing for the hotel. 

Education & Experience

• High School diploma or equivalent; degree preferred. 
• One to three years of progressive experience in billing, income audit or accounts receivable. 

Physical Requirements

• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects
• Flexible hours sometimes offered (occasional weekend day or evening). 

General Requirements

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Fundamental Requirements

• Comply at all times with Federal and local laws as they apply to this position.
• Perform audits.
• Analyze operating expenses and balance sheet account.
• Assist in preparation of annual budget.
• Organize, file and retain all  Accounting paperwork.
• Prepare weekly and monthly forecast.