Senior Manager, Sales Development

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

Senior Manager, Sales Development has a deep desire to accelerate entry into a career in sales by identifying and qualifying new sales opportunities for Wyndham. The candidate will be responsible for quickly understanding and being able to articulate the Wyndham value proposition to prospects and existing strategic accounts, to drive interest in Wyndham's offerings. The ideal candidate will research prospective companies and develop a daily plan of attack in consultation with their manager. On a daily basis the Sales Development Senior Manager will respond to inbound leads and proactively conduct outreach via phone calls, emails, LinkedIn, etc. to initiate conversations with prospects. They will leverage email and call scripts, research and quick-thinking to identify potential opportunities, and conduct initial qualification to determine if appointment setup with sales is justified  A successful sales development senior manager is self-motivated to hunt for new business, an effective communicator and listener, and has the mettle to battle through repeated rejection in order to hit their short-term goals, and long-term career aspirations.
 

What you'll do

Building New Pipeline:

• Conduct website and corporate research and contact intelligence tools such as Hoovers, ZoomInfo and LinkedIn Sales Navigator to research companies, assess fit between likely business needs and Wyndham’s offerings, and identify likely economic buying centers specific contacts to engage based on common personas (i.e., travel coordinators, project managers, etc.).
• Utilize email and/or telephone skills to initially engage with “whitespace” prospects, quickly establish credibility, and determine if there are business needs that warrant further engagement with the Wyndham sales team.
• Effectively manage Wyndham’s prospecting tools and lead management systems to track daily activity and results, and enable effective appointment scheduling to handoff new opportunities to the sales team to conduct further sales qualification.

Building Essential Selling Skills:

• Effective sales development managers utilize the sales enablement and training resources at their disposal to quickly understand the hospitality and travel industry, typical economic buying centers, Wyndham’s value proposition, and the underlying content, research tools, systems and processes available to support effective prospecting.
• Willingness to proactively solicit and listen to (and then apply) constructive feedback during coaching sessions is critical to support rapid development of both ”hard” and “soft” sales skills.
• When available, participation in industry trade shows and customer-facing events to build upon industry knowledge and establish new contacts.
   

You'll be successful if you have

Desired Behaviors & Learning Mindset:

• Willingness to accept constructive feedback and apply it to quickly build essential selling skills.
• Goal-oriented, persistent, and adaptable.
• Intuitively understands the importance of collaboration and timely follow-up.
• A self-starter, exhibiting initiative, confidence, and professionalism that supports the Wyndham brand image.
• Desire to work hard in order to succeed in a relatively stressful sales role with high expectations for performance.
• Compelled to learn about every aspect of the hospitality and travel industry.
• Persistent and goal-oriented (i.e., willing to hear "no" many times before getting to a “yes”).

Business Acumen:

• Possesses foundational knowledge of business and the hospitality industry.
• Ability to conduct industry and company research in order to accelerate business knowledge.
• Ability to quickly understand and communicate Wyndham’s story and value proposition.

Technical Acumen:

• Strong natural communication and follow-up skills.
• Technical aptitude including the ability to quickly master tools including Microsoft Office, Salesforce.com, CVENT, LinkedIn Sales Navigator, ZoomInfo and Hoovers.
   

Required Qualifications/Experience

• Bachelor's degree preferred.
• 0 to 2 years of relevant work experience with a strong desire to build a career in sales.