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Casino Controller


Rio Grande, PR, US

Property Name:  Rio Mar Beach Grand Resort
Req Id:  18492

Wyndham Grand is now seeking a Casino Controller to join our team at the Rio Mar Beach Grand Resort location in Rio GrandePuerto Rico.

Job Summary

Responsible for all financial matters, accounting controls, and procedures relating to Casino operations. Provide the Casino Director with data regarding company assets and P&L positions. Oversees the enforcement of Standard Operating Procedures and Internal Controls. Is responsible for the proper documentation of all casino receipts and disbursements, preparation of periodic financial information and governmental entities. Also, the Casino Controller will supervise Accounting personnel and review documentation of daily gaming reports.

Education & Experience

  • BA Finance or related field preferred
  • At least 3 years as Controller or four years as an Assistant Controller required, preferably with a gaming background
  • Must be able to effectively communicate (written and verbal) communicate with guests and employees
  • Bilingual required
  • Must be licensed by Puerto Rico Tourism Company
  • Knowledge of overall Casino operations, Casino law, regulations and regulatory apparatus and how it functions
  • Previous supervisory and leadership experience required
  • Must have a valid driver’s license for applicable state.
  • Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all hotel-specific systems.

Physical Requirements

  • Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Flexible and long hours required.

General Requirements

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  •  Perform other duties as requested by management.

Fundamental Requirements

  • Must be able to work independently and exercise judgment to resolve personnel and production issues that arise during daily operations
  • Control and oversee the entire Casino financial operation to ensure compliance with the established accounting procedures, budget and corporate policies.
  • Produce all financial statements and quarterly reports in a timely manner.
  • Advise Casino management of financial position and assist in accounting and legal issues.
  • Ensure that the Casino operation is in compliance with all federal, state and local laws.
  • Develop, implement, evaluate and update internal control procedures.
  • Establish proper credit procedures in compliance with established company policies.
  • Maintain and control Casino cash flow and conduct assets analysis for the company accounts. Assist in preparation of annual budget.
  • Interview, hire, train, supervise, evaluate and coach, counsel and discipline department staff in accordance with company policies and procedures.
  • Maintain and control Casino payroll, as well as insurance permits and licenses for the entire operation.
  • Safeguard all records.
  • Reconciliation of general ledger accounts related to Casino.
  • Periodically hold surprise counts of various Casino operating banks and funds.
  • Assist independent auditors as required
  • Investigate all material cash variances
  • Review returned checks and credit cards receipts
  • Periodically observe hard count, bill validator’s count and soft count
  • Review of CTR reports

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Rio Mar Beach Grand Resort6000 Rio Mar BlvdRio GrandePuerto Rico  00745
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.