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Assistant Golf Pro

Location: 

Rio Grande, PR, US

Property Name:  Rio Mar Beach Grand Resort
Req Id:  17376

Wyndham Grand is now seeking a Assistant Golf Pro to join our team at the Rio Mar Beach Grand Resort location in Rio GrandePuerto Rico.

Job Summary

The Assistant Golf Pro assists in administering all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, guest relations, outside service or golf shop shifts.

Education & Experience

  • Associate’s degree (AA); or six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Current PGA/LGPA Full Member or Associate

 

Physical Requirements

  • Regularly stands, walks and sits.  Occasionally climbs or balances; stoops, kneels, crawls or crouches.  Frequently uses hands; reaches with hands and arms.  Frequently talks or hears; tastes or smells. 
  • Long hours sometimes required.
  • Occasionally lifts up to 50 pounds.
  • Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions.
  • Noise level is moderate.

General Requirements

  • Ability to read and speak English is required in order to perform the duties of the job
  • Knowledge of Microsoft Office applications.
  • Experience with computerized POS and tee time system.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to maintain confidentiality of information.

 

Fundamental Requirements

  • Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.  Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
  • Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.  Resolves discrepancies as it applies to duplicate charges and over or under payment.  Tracks all force posts and no show charges as applicable.
  • Assists in the creation of lesson plans and provides both individual and group instruction.
  • Maintains a clean, orderly, and well-stocked golf shop.  Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
  • Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
  • Meets with RMGA board quarterly to discuss membership questions and suggestions
  • Maintains membership with the PGA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
  • Inspects courses regular ensuring that standards and upkeep are met
  • Provides timely and accurate reporting of all financial and non-financial information as directed, requested or required by management or representatives.
  • Ensures care and maintenance of all the facilities physical assets.
  • Assists with interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Manages department members that may include, but is not limited to: Golf Services Supervisors, Maintenance Superintendent, Retail Store Supervisor and Membership/Tournament Sales Manger

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 21 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Rio Mar Beach Grand Resort6000 Rio Mar BlvdRio GrandePuerto Rico  00745
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.