Senior Analyst, Co-Brand Product

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The Senior Analyst, Co-Brand Product will play an integral role in the growth of Wyndham Rewards co-branded financial products portfolio.  The Senior Analyst will be responsible for owning and advancing portfolio analytics and reporting, identifying and evaluating growth opportunities, and supporting product development initiatives.  The role will partner closely with the cobrand team, internal stakeholders, bank partners and other third parties to drive strategies to grow the program.

This is a remote role based in Saint John, New Brunswick. Team members attend in person collaboration days, training, and business meetings. 

What you'll do

•    Develop and own portfolio analytics and deliver monthly portfolio performance reporting.
•    Track and measure key KPIs including acquisition, activation, purchase volume, acquisition channel performance, campaign performance, and profitability.
•    Design and implement frameworks to analyze product performance to inform growth strategies and improvement opportunities. 
•    Evaluate growth opportunities by conducting due diligence on feasibility, financial assessment and forecasting.  Build and maintain financial models to support business initiatives, forecasts and profitability assessments. 
•    Collaborate with internal stakeholders and external partners to bring new product features, capabilities and benefits to market.  This includes gathering requirements, managing project timelines/deliverables, and conducting testing. 
•    Manage internal audit requirements related to the cobrand portfolio, working in close partnership with Wyndham Rewards, Finance and Internal Audit. 
•    Monitor industry and competitor trends to inform product strategy and roadmap. 
•    Support annual planning processes, including forecasting, budget allocation, and product roadmap development

You'll be successful if you have

•    Strong communication and stakeholder management skills. 
•    Excellent project management skills with ability to manage multiple priorities in a fast-paced environment
•    Results-oriented with a test-and-learn mindset and focus on continuous improvement

Required Qualifications/Experience

•    Bachelor’s degree and 2-5+ years experience in business analysis, financial services, credit cards, or related fields
•    Strong analytical skills and proven track record of using data to inform strategies
•    Proficiency with excel and data visualization tools (e.g. Adobe Analytics, Tableau), as well as project management tools (e.g. Confluence, Jira)
•    Experience working with internal and external partners (e.g., bank issuers, agencies)
•    Strong partnership management experience (bank, network, and/or agencies)