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Specialist, Group Sales

Location: 

Saint John, New Brunswick, CA

Property Name:  Saint John
Req Id:  15247

Every day, we work to make hotel travel possible for all.  With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world.  So wherever and however people travel, Wyndham will be there to welcome them.  Our unmatched collection of iconic hotel brands delivers the experiences everyday travelers want however they choose to travel.  Our signature Count on Me service culture encourages each team member to be responsive, be respectful and deliver great experiences to our guests, partners and communities.

 

We have opportunities for energetic Specialists within our Group Sales Department at our Saint John, NB Office.  We welcome you to our Wyndham Experience, in a role that offers the opportunity to work from home with company-provided equipment. You will be part of an established team who are committed to your success and delivery of our Count on Me service promise.

 

Our Group Sales Specialist Team Members provide service on group reservations (10 or more rooms).  Group Sales Specialists service potential guests via both telephone and email, leveraging company computer systems and external communications with hotel staff to obtain special rates and reserve blocks and groups on the guest’s behalf. Group Sales Specialists will work throughout the sales process, communicate with hotel staff, and leverage internal systems to obtain special rates and reserve blocks and groups on the guest’s behalf. The core job function is to convert and process incoming leads that arrive via the inbound phone line as well as email and the converting of those leads into reservations (revenue). Group Sales Specialists will communicate with guests and hotel staff via both outbound phone calls and email correspondence and assists guests in obtaining the best hotels and rates for their needs.

 

Our ideal candidate will have proven a minimum one (1) year of solid customer service and sales experience. Meeting your current team’s goals and having an acceptable attendance record is considered essential. Be proactive with strong time management and communication skills, act with integrity and be accountable to your team.  Basic computer skills are considered an asset in the role including knowledge of email or outlook, internet researching, and multitasking using multiple screens and applications. Strong written and verbal communication is a requirement for this role.

 

Begin your Wyndham Experience now!

 

You will experience a commitment to your financial security, health, development and growth through comprehensive benefits, wellness and learning programs. 

 

Wyndham Hotels & Resorts fosters a workplace where all individuals are treated with respect and can achieve both personal and professional success.  Diversity in perspective, talent and background have helped to make us one of the leading hospitality companies and a remarkable place to work. 

 

 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Job Location: Saint John, 180 Crown Street, Saint John, New Brunswick  NA
Employment Status: Full-time

 

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.