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Specialist, Reservation Sales

Location: 

Saint John, New Brunswick, CA

Property Name:  Saint John
Req Id:  11952

 

Every day, we work to make hotel travel possible for all.  With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world.  So wherever and however people travel, Wyndham will be there to welcome them.  Our unmatched collection of iconic hotel brands delivers the experiences everyday travelers want however they choose to travel.  Our signature Count on Me service culture encourages each team member to be responsive, be respectful and deliver great experiences to our guests, partners and communities.

 

We have opportunities for results driven and detail oriented Reservations Sales Specialists at our Saint John, NB Office.  We welcome you to our Wyndham Experience, in a role that offers the opportunity to work from home with the suport of an established team who are committed to your success and delivery of our Count on Me service promise.

 

Reservations Sales Specialist on our Wyndham Hotels & Resorts Team are responsible for providing exceptional Count on Me service for our upscale properties.  This includes fulfilling reservations, modifications, cancellations and navigating general information calls for our guests.  In this position you will be supporting reservations for full service hotels and as a result will be required to have expert knowledge of the property, special rate plans & packages available and amenities.  Your demonstrated ability to promote and upsell our products when offering to transfer our guests to our alliance partners will ensure your success in meeting sales and performance goals.  The Specialist will also support overflow calls when needed.

 

Our ideal candidate will have proven a minimum 1 year of solid customer service and sales experience.  Demonstrated excellent verbal and written skills, in English, will contribute to your success in this role. Established proactive approach to time management, integrity and accountability to your team is vital.  Basic computer navigation skills are considered an asset in the role including knowledge of email or outlook, internet researching, and multitasking using multiple screens and applications.

 

Begin your Wyndham Experience now!

 

You will experience a commitment to your financial security, health, development and growth through comprehensive benefits, wellness and learning programs.

 

Wyndham Hotels & Resorts fosters a workplace where all individuals are treated with respect and can achieve both personal and professional success.  Diversity in perspective, talent and background have helped to make us one of the leading hospitality companies and a remarkable place to work.

 

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.