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Room Attendant/Housekeeper

Location: 

San Angelo, TX, US

Property Name:  La Quinta by Wyndham San Angelo - Inn and Conf Center
Req Id:  10842

Here’s your opportunity to “Work on the Bright Side®”! La Quinta Inns & Suites®, a leader in the hospitality industry, is searching for Room Attendants who have an eye for cleanliness and take pride in what they do. This position is primarily responsible for cleaning public areas, guest rooms and bathrooms. Other duties include stocking supply carts, room deep-cleaning projects, and assisting with other duties as needed. Our Room Attendants are measured by the amount of time it takes to complete their assigned rooms, the quality of their work, and other company goals. The ideal candidate will be a flexible team player who wants to be the bright spot in our customer’s day.

 

Other key duties include:

• Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance with Company standards

• Inspect rooms for repairs or fixtures that are not working properly; replace batteries, light bulbs, etc.

• Report requests for repairs to supervisor or maintenance department in accordance with hotel procedures

• After cleaning each room and bath, report room status to front desk

 

If you are hard-working, detail-oriented, and have general knowledge of cleaning chemicals and how to safely use them, this is your opportunity to grow and become part of the La Quinta family!

 

Candidates with previous housekeeping or cleaning experience are preferred.

 

Keywords:  maid, janitorial, house cleaning, commercial cleaning, hospital cleaning, part time cleaning, part-time cleaning, office cleaning, full-time cleaning, full time cleaning,

Minimum Experience, Education, Skill & Physical Requirements:

 

• Must be able to lift 25 – 50 lbs.

• Must be able to spend the majority of the day walking, twisting, bending, pushing/pulling and kneeling while cleaning

• Strong attention to detail required

• Must be able to follow written and verbal directions

• Previous housekeeping or cleaning experience preferred

• Must be flexible in hours and days available to work

• Must be capable of working in a fast paced environment with multiple interruptions

Job Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Education & Experience
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

 

Physical Requirements
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
General Requirements
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.
Fundamental Requirements
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.