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Executive Administrative Assistant/HR Coordinator

Location: 

San Diego, CA, US, 92101

Property Name:  Wyndham San Diego on the Bay
Req Id:  15297

Wyndham is now seeking a Executive Administrative Assistant/HR Coordinator to join our team at the Wyndham San Diego on the Bay location in San DiegoCalifornia.

Job Summary

The Executive Administrative Assistant is responsible for supporting the General Manager and Human Resource Department.  He/she is responsible for a variety of  confidential administrative duties.  He/she will assist in the day- to- day operations of the Human Resources office including clerical and record keeping duties.  He/she is also responsible for responding internal and external inquiries regarding benefits, employment, policies and other HR-related issues. The Administrative Assistant may be required to assist in other areas at the direction of the General Manager at any given time.   

Education & Experience

⦁    Experience in a hotel is preferred
⦁    College course work in related field helpful
⦁    High school diploma or equivalent required
⦁    Must be proficient Microsoft Office Word, Excel, Powerpoint as well as various web based applications 
 

Physical Requirements

⦁    30 – 40 hours per week
⦁    Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
 

General Requirements

⦁    Possess strong organizational skills with a high level of attention to detail
⦁    Maintain a warm and friendly demeanor at all times
⦁    Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
⦁    Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
⦁    Must be able to multitask and prioritize departmental functions to meet deadlines
⦁    Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
⦁    Attend all hotel required meetings and training
⦁    Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel
⦁    Maintain high standards of personal appearance and grooming, which include wearing nametags
⦁    Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations
⦁    Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
⦁    Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
⦁    Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objective
⦁    Must be able to maintain confidentiality of information
⦁    Must be able to show initiative, including anticipating guest or operational needs 
⦁    Perform other duties as requested by management
 

Fundamental Requirements

⦁    Answer and respond to telephone, email messages, and web based inquiries via various web sites
⦁    Attend meeting and take minutes
⦁    Manage existing files and create new ones as needed
⦁    Greet internal & external clients in a friendly and professional manner
⦁    Maintain a central purchase order system for office supplies; order as needed
⦁    Maintain adequate supplies for copier, fax and postage machines and coordinate repair services; order   as needed
⦁    Handle complaints/questions/special requests from hotel guests
⦁    Handle VIP room reservations as requested
⦁    Coordinate all hotel travel arrangements for sales trips and annual meetings
⦁    Maintain files on Giveaway Requests and certificates donated or sold
⦁    Open, date stamp and allocate all hotel mail to the appropriate departments for handling
     Order all business cards for management staff
⦁    Maintain monthly update of management roster, individual/departmental and management home telephone lists
⦁    Maintain trace files
⦁    Communicating with the IT department on technology related matters 
⦁    Handles correspondence for the General Manager
⦁    Prepares departments for VIP guest arrivals
⦁    Gathers and prepares information for presentations and meetings 
⦁    Maintain confidential files
⦁    Performing other duties as assigned
 

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company.  We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.  Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers.  We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel  by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Wyndham San Diego on the Bay1355 N Harbor DriveSan DiegoCalifornia  92101
Employment Status: Full-time

What we expect from you

• Bring your best every day

• Put our guests first

• Strive to exceed expectations in all you do

What you can expect from us

• Best-in-class training and career development

• Supportive and engaged team

• Fast paced fun environment

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, Wyndham will be there to welcome them.


Nearest Major Market: San Diego