Senior Sales Manager - Dolce by Wyndham Versailles

Location: 

FR

Property Name:  Dolce Versailles
Req Id:  22086

Dolce by Wyndham Versailles **** is looking for a Senior Sales Manager . This is an exciting opportunity to join the opening team of this exceptional venue, ready to open its doors for the first time in June 2023.

THE HOTEL

The Dolce by Wyndham Versailles, managed by Wyndham Hotels & Resorts, is located in the Domaine de Montcel, in the vicinity of the Versailles Palace. With 18 meeting and reception rooms, 178 guest rooms, suites, and apartments, 2 restaurants, a bar, a stylish spa, and an outstanding park of more than 14 hectares, Dolce by Wyndham Versailles will offer the subtle balance between authentic French elegance and contemporary comfort.

THE ROLE

Senior Sales Manager will drive significant revenue into the hotel on MICE and corporate segments, by creating strategies and implementing them to manage and develop a defined portfolio of key accounts and key markets. He/she will work to reach or exceed agreed annual revenue goals, in the respect of the commercial strategy and budget.

He/she will oversee the external sales team and be responsible of their performance.

Reporting into the Director of Sales and Marketing, he/she will assist in the management of the Sales and Marketing team and act as an interim when required.

Duties and Responsibilities

  • Manage and develop a defined portfolio of, but not limited to, key accounts and key markets.
  • Create a strategic partnership with MICE and Corporate key accounts (companies and agencies) to build a strong and lasting relationship.
  • Develop and implement a strategic commercial action plan to reach the goals set in terms of revenue, profitability, and client satisfaction
  • Monitor and analyse this action plan.
  • Execute the sales action plan defined in the database (enter the details of companies and contacts, enter the actions carried out or planned, etc.)
  • Negotiate and establish contracts with key account companies.
  • Effective leadership of the external sales team: support, motivate and develop the team to reach their full potential.
  • Define individual and team quantitative and qualitative objectives in collaboration with the Director of Sales and Marketing and ensure quarterly follow-up.
  • Lead and take minutes of weekly meetings with the commercial team.
  • Market and promote the hotel (participate in professional trade fairs, conduct on-site property tours), in accordance with the hotel's commercial policy.   

Other Duties

 

  • Provide the internal sales team with the necessary support in the realization of requests issues by accounts monitored by the external sales team portfolio.
  • Participate in the development of the business plan for the coming year and the budget.
  • Report weekly and monthly on his/her activities and those of his/her team to the Director of Sales and Marketing.
  • Complete all mandatory training proposed by Wyndham Hotels & Resorts.
  • Participate in general and departmental meetings to which he/she is invited.
  • Ensure competitive intelligence: identify and visit competitors, monitor the evolution of their commercial and pricing policy.
  • Share the information he/she has with the management and/or all the departments of the hotel.
  • Promote the other hotels within Wyndham Hotels & Resorts
  • Promote the Wyndham Rewards loyalty program.
  • Share information with the Regional Sales and Marketing team.

Other Responsibilities

  • Protect the confidentiality of the hotel and Wyndham Hotel & Resorts information and policies.
  • Act as a true brand and hotel ambassador by setting an example and convey a positive image of the team, the hotel, and the Wyndham Hotels & Resorts.
  • Demonstrate a professional attitude, both in terms of work performance and behaviour.
  • Carry out on-call duties within the property.
  • Control the costs and return on investment of sales and marketing activities and business trips undertaken. Submit a monthly expenditure report to their direct manager.

THE PERSON

Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham Hotels & Resorts’ Count on Me! Service Culture to Be Responsive, Be Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind: Compassionate, Engaged, Dependable, Courteous, Engaged, Inclusive, Hospitable, Prepared and Personalised.

Skills and Knowledge

  • Comprehensive commercial knowledge of hospitality industry, the different markets, business, and leisure tourism.
  • Ability to work well, both independently and as part of a team, to achieve goals.
  • Agility: Flexibility to adjust to the changing needs of the business, taking on and identifying new ideas, initiatives, and responsibilities as they present themselves.
  • Ability to work simultaneously on a number of initiatives and priorities.
  • Excellent interpersonal and communication skills.
  • Ability to work with people at all levels and from all backgrounds and parts of the world.
  • Ability to remain objective and fair in the management of sensitive situations (internal or external), maintaining constructive working relationships.
  • Ability to demonstrate initiative, professionalism, and trustworthiness.
  • Works with a high level of accountability, results orientated and dependable.
  • Ability to make business decisions with integrity and honesty.
  • Negotiation skills.
  • Proactive approach and ability to assemble and unite team members.

Background

 

  • Higher education in Business school or a bachelor's degree in hospitality management
  • Significant experience in a position of Director of sales, Deputy director of sales, or Key Account Manager in high level/luxury hospitality and/or within an international hotel group
  • Fluency in spoken and written French and English. The ability to work fluently another language is an advantage
  • Must be a fully competent user of Microsoft Office packages
  • Previous experience of working with CRM data management systems (Delphi Amadeus sales & events Management - advanced) and Hospitality PMS systems (Opéra) is an advantage
  • Driver’s license B

COMPANY OVERVIEW:

 

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

 

Job Location: Dolce Versailles, 3, Rue de la Manufacture des Toiles de Jouy, Jouy-en-Josas, N/A  78350
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler.  Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.