Human Resources Generalist


Toronto, ON, CA, M1W 3Z3

Property Name:  Dolce Intl BMO Canada
Req Id:  22283

Dolce is now seeking a Human Resources Generalist to join our team at Dolce Intl BMO Canada in Toronto, Ontario.

Job Summary

Wyndham Hotels and Resorts is searching for a Human Resources Generalist for a 1 year assignment, who will be reporting to Human Resources Director. Human Resources Generalist will provide exceptional team member relations while assisting in all aspects of Human Resources function with focus on Recruitment and other administrative duties.

Education & Experience

Basic Qualifications
•    Minimum Knowledge: Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field.  May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines.
•    Formal Education and Job-Related Experience: This position requires a University degree (Bachelors) and/or College diploma in Human Resources Management or related program.
•    License, Registration, and/or Certification Required. Currently working towards or must have CHRP designation.

The offer of employment is conditional upon you having received two doses of a COVID-19 vaccine series approved by Health Canada, at least 14 days prior to your start date. When you commence employment, you will be asked to show your Ministry of Health vaccine proof before commencing employment. 
Please do not email this to us as we will only observe the information and document that it has been seen. In the event you are not able to be vaccinated as a result of a ground protected reason under the Human Rights Legislation, you may submit a written request for accommodation with an explanation of the ground and/or any supporting documentation to assist in the determination of exemption from this condition. 
If you request accommodation, we will follow up with you for further information if necessary.

General Requirements

•    Always provide a Great Guest Experience.
•    Protect the assets of the property.
•    Maintain professional appearance and behavior when in contact with customers and fellow associates.
•    Follow policies and procedures in training manuals and the associate handbook.
•    Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
•    Establish self-improvement goals by staying current with necessary training requirements for this position.
•    Practice the principles of the Count on Me! culture.
•    Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
•    Recognize that despite all efforts the company makes, the ultimate responsibility for employee health and safety rests directly with the individual.  It is a condition of employment for all associates to conduct their duties in a safe and healthful manner.
•    Daily: Verbal, Written
•    Weekly: Participating in meetings
•    Conducting meetings / leading group discussions
•    Consulting to others
•    Monthly: Making formal presentations and speeches
•    Teamwork and Collaboration: This job is part of a formal work team within the department.  Is a team member, but is not responsible or accountable for the team’s activities.
•    Use of judgement
•    Problem Solving Identifiable: Information is clear but further investigation often is required in order to define problems and proceed.  Often requires modifying existing procedures / precedents within established policy.
•    Guidance: General guidelines and references are used with some discretion.  Projects are assigned with latitude for decision making and setting of priorities.  Specific problems should be referred to supervisor for clarification of policies and procedures before proceeding.

Fundamental Requirements

Essential Functions
•    Responsible for interviews, screening applicants and making necessary recommendations to the leadership team
•    Assists with administrative duties
•    Organizes, and facilitates associate functions.
•    Assists training activities, coordinating training schedules and activities, and conducting training and Orientation.
•    Acts as a resource for human resources record keeping and reporting functions
•    Preparation of the property’s newsletter.
•    Assists with the Health & Safety program as necessary 
•    Builds and maintains a positive working relationships
•    Works with management and team members to ensure the effective facilitation of upward and downward communication.
•    Participate and assists with action plans based on the results of the Team Member Engagement Survey.
•    Coordinates Human Resource programs in accordance with Company Human Resources policies, practices and procedures.
•    Assists HRD in ensuring compliance with local legislation concerning team members and working conditions.
•    Assists in handling accident/illness related (WSIB) administration, filing reports, managing claims, monitoring and implementing RTW programs.
•    Assist in the administration, maintaining and tracking benefit eligibility, enrollment, ongoing changes, and terminations.
•    Maintains the accuracy and integrity of the Human Resources Information System and compensation

Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our associates.



Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.


Job Location: Dolce Intl BMO Canada3550 Pharmacy AvenueTorontoOntario  M1W 3Z3
Employment Status: Full-time

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.

∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler.  Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.